Samsung AR18NVPXCWK/MG manual Troubleshooting, Problem Solution

Page 26

Cleaning and Maintenance

Troubleshooting

If the air conditioner operates abnormally, refer to the following chart to save time and unnecessary expenses.

Problem

Solution

 

 

 

• Check the power status, then operate the air conditioner again.

 

• Switch on the circuit breaker, plug in the power cord, then operate the air

The air conditioner does

conditioner again.

not work at all.

• Make sure that the isolator is turned on.

 

• Check whether the Timed off function is running. Operate the air

 

conditioner again by pressing the Power button.

 

 

I cannot change the

• Check whether the Fan or Fast mode is running. In these modes, the air

conditioner controls the set temperature automatically, and you cannot

temperature.

change the set temperature.

 

 

 

 

• Check whether the set temperature is higher in the Cool mode than the

 

current temperature. Press the Temperature button on the remote control

 

to change the set temperature.

 

• Check whether the air filter is blocked with dirt. If the air filter is blocked,

 

the cooling performance may decrease. Remove dirt regularly.

 

• Check whether the outdoor unit is covered or installed near obstacles.

Cool air does not come out

Remove the coverings and obstacles.

of the air conditioner.

• Check whether doors or windows are open. This may cause poor cooling

 

performance. Close the doors and windows.

 

• Check whether the air conditioner is turned on immediately after the

 

cooling operation stops. In this case, only the fan runs to protect the

 

outdoor unit compressor.

 

• Check whether the pipe length is too long. When the pipe length exceeds

 

the maximum pipe length, the cooling performance may decrease.

 

 

I cannot change the air

• Check whether the good'sleep function is running. While this function is

flow direction.

running, you cannot control the air flow direction.

 

 

I cannot change the fan

• When the Auto, Dry, or Fast mode is running or the good'sleep function

is running in the Cool mode, the air conditioner controls the fan speed

speed.

automatically and you cannot change the fan speed.

 

 

 

 

• Replace the batteries in the remote control with new ones.

The remote control does

• Make sure that nothing is blocking the remote control sensor.

• Check whether there are strong lighting apparatus near the air

not work.

conditioner. Strong light which comes from fluorescent bulbs or neon

 

 

signs may interrupt the electric waves.

 

 

The Timed on/off function

• Check whether you pressed the SET button on the remote control after

does not work.

setting the time.

 

 

26English

Image 26
Contents Airconditioner Contents Correct disposal of batteries in this product Failing to do so may result in electric shock or fire This may result in electric shock or fireFor Power Supply This may result in electric shock or burns Do not touch the circuit breakerwith wet handsThis may result in electric shock This may result in children seriously injuring themselvesDo not drink the water from the air conditioner Do not place objects or devices under the indoor unitDo not operate the appliance with wet hands Do not touch the pipes connected with the productFor Cleaning Do not clean the inside of the air conditioner by yourselfDisplay Room temperature sensor Inside IonizerIndoor Unit Overview Remote Control Overview Inserting batteriesOperation modes Remote Control OperationControlling temperature Controlling fan speed Controlling air flow directionStep cooling function Cool modeCooling Operation ComfortableWind-Free Cooling function Air Purifying Operation Dry modeDehumidifying Operation Ionizer functionFan mode Quick Smart FeaturesAuto mode Fast functionSelect Beep Comfort functionBeep sound function Quiet function Display lighting functionWi-Fi function Samsung Connect App Single userfunction Energy-Saving OperationElectricity consumption check Operation Select UsageTimed on/Timed off function Cool mode Good’sleep functionTo cancel the Auto clean operation Running Auto cleanTo deactivate the Auto clean function MethodDo not clean the display by using alkaline detergent Cleaning the filterResetting the filter-cleaning reminder Gently push the air flow blade Tip on cleaning the Wind-Free panelGently push the air flow blade Hold and pull both sides With your handTroubleshooting Problem SolutionAn error is indicated Indicator blinksCheck whether the drains are clean. Clean them regularly Sure to pass the error code to the service centre19˚C Technical Specifications27˚C 35˚CThis Wi-Fi Aircon support only below three encryption Connecting networkConnecting the wireless IP routerwith an air conditioner Downloading the Samsung Connect appLog in with a Samsung account SpecificationsRegistering Samsung account Registering your air conditioner to the Samsung Connect appControlling the air conditionerwith Samsung Connect App Troubleshooting Open Source AnnouncementSafety Information on Installation General informationPower supply line, fuse, or circuit breaker Install the unit in a place where water can drain smoothlyMinimum clearances for the outdoor unit Choosing the installation locationPreparation CasesIndoor unit Packing and UnpackingUnit mm Outdoor unitOptional accessories AccessoriesAccessories in the indoor unit package Tools General tools Accessories in the outdoor unit packageDrilling a hole through the wall Tools for test operationTaping the pipes, cables, and drain hose Disassembling the cover panel Indoor Unit InstallationInstallation plate Remove the cap screws, then the screwsConnecting the Power and communication cables assembly cable Optional Extending the power cable Optional Extending the drain hose Installing and connecting the drain hoseInstall the drain hose FireEach pipe when facing the wall Optional Changing the direction of the drain hoseShortening or extending the refrigerant pipes assembly pipe Pass the pipe through the hole in the wallWhen fixing the indoor unit on a window frame 10 Fixing the installation plateWhen fixing the indoor unit on a wall Fix the installation plate without inclining to one side 11 Fixing the indoor unit to the installation plateWhen fixing the indoor unit on a gypsum board 12 Assembling the cover panelRefrigerant pipes Outdoor Unit InstallationFixing the outdoor unit in place Optional Fixing the outdoor unit to a wall with a rackEvacuating the air Cooling capacity and malfunction. Use a vacuum pumpAdding refrigerant SiphonPerforming the gas leak tests Installation InspectionRunning the Smart Install mode Motor Connector Remove foreign substance. Check Error betweenPower cable or communication Blocking error OpenPumping down for removing the product Check the following Strength of the installation sitePerforming final check and trial operation Disconnect the pipesQuestions or COMMENTS?
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