Quadra-Fire VOYAGEUR-MBK Troubleshooting Guide, Start Fire Problems Possible Cause Solution

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VOYAGEUR Wood Insert

4Troubleshooting Guide

With proper installation, operation, and maintenance your woodstove will provide years of trouble-free service. If you do experience a problem, this troubleshooting guide will assist you or a qualifi ed service person in the diagnosis of a problem and the corrective action to be taken.

Start Fire Problems

Possible Cause

Solution

 

 

 

Can not get fi re started

 

 

Excessive smoke or spillage

Not enough kindling/paper or no

Use dry kindling, more paper. Arrange kindling &

Burns too slowly

kindling/paper

wood for air movement.

Not enough heat output

 

 

 

 

Check for restricted termination cap

 

 

 

 

 

Check for blockage of outside air kit (if installed).

 

 

 

 

 

Check for fl ue blockage.

 

 

 

 

 

Pre-warm fl ue before starting fi re (refer to Building

 

Not enough air for fi re to ignite

a Fire Section).

 

 

 

 

 

Check for adequate vent height (refer to Chimney

 

 

Height Section).

 

 

 

 

 

Open window below the appliance towards the

 

 

wind.

 

 

 

 

Wood condition is too wet, too

Use dry, seasoned wood (refer to Seasoned Wood

 

large

Section).

 

 

 

 

Bed of coals not established

Start with paper & kindling to establish bed of

 

before adding wood

coals (refer to Building a Fire Section).

 

 

 

 

Flue blockage such as birds’

Have chimney inspected for creosote and cleaned

 

nests or leaves in termination

by a certifi ed chimney sweep.

 

cap

 

 

 

 

 

Down draft or negative pressure

Do not use exhaust fans during start-up (refer to

 

Competition with exhaust

Negative Pressure Section).

 

devices

 

 

Open window below the appliance towards the

 

 

 

 

wind.

 

 

 

Fire burns too fast

 

Mix in hardwood.

 

 

 

 

Extremely dry or soft wood

Mix in less seasoned wood after fi re is established

 

 

(refer to Wood Fuel Section).

 

 

 

 

 

Check for correct vent height; too much vertical

 

 

height creates overdrafting.

 

Overdrafting

 

 

Check location of vent termination (refer to

 

 

 

 

Chimney Termination Requirement Section).

 

 

 

November 22, 2011

7063-173D

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Contents Hot glass will cause burns Voyageur Wood InsertSerial Number Voyageur Wood InsertModel Name Mfg DateTable of Contents Voyageur Wood Insert Warranty Policy Voyageur Wood Insert Appliance Certifi cation Listing and Code ApprovalsBTU & Effi ciency Specifi cations Mobile Home ApprovedYour Wood Appliance Operating InstructionsOverfi ring Voyageur Wood Insert Fire SafetyCombustible/Non-combustible Materials Seasoned WoodVoyageur Wood Insert Burning Process Second StageFinal Stage Kindling or First Stage Voyageur Wood Insert Automatic Combustion Control ACC Manual Timer Over-RideAir Controls Start-Up Air ControlVoyageur Wood Insert Burn Rates and Operating Effi ciency Correct Baffl e and Blanket Positions Voyageur Wood Insert Correct Baffl e & Blanket PlacementFuel Reloading Instructions Voyageur Wood Insert Building a FireHardwood vs Softwood Moisture Voyageur Wood Insert Wood FuelBlower Operating Instructions Frequently Asked Questions Voyageur Wood Insert Clear SpaceOpacity Smoke Your specifi c model Voyageur Wood Insert Quick Start GuideChimney and Chimney Connector Inspection/Cleaning Maintenance and ServiceCleaning Plated Surfaces Disposal of AshesInspect Firebrick & Replacement Instructions Voyageur Wood Insert Glass CleaningMonthly Voyageur Wood Insert Quick Reference Maintenance GuideStart Fire Problems Possible Cause Solution Troubleshooting GuideGlass Replacement Service Parts ReplacementSnap Disc Replacement Contd Wiring DiagramShock Risk Voyageur Wood Insert Blower ReplacementDoor Cross Voyageur Wood Insert Tube Channel Assembly Replacement Design and Installation Considerations Getting StartedDraft Voyageur Wood Insert Negative Pressure Chimney Termination Requirements Voyageur Wood Insert Locating Your Stove & ChimneyVoyageur Wood Insert Rule Voyageur Wood Insert Tools And Supplies Needed Inspect Appliance and ComponentsPre-Burn Check List Appliance Dimensions Dimensions and ClearancesMaximum Mantel Depth 12 inch 305mm Ember Protection Only Thermal Protection RequiredVoyageur Wood Insert Calculating Alternate Floor Protection Venting Systems Chimney SystemsInspections Larger ChimneysVoyageur Wood Insert Masonry Chimney Cont’d Voyageur Wood Insert Metal Heat Circulating Masonry Prefabricated Metal ChimneyReplaces without a permit will void the listing Voyageur Wood Insert Securing Chimney Components Altering the FireplaceFactory-Built Sold Fuel Fireplace Chimney Height / Rise and Run Voyageur Wood Insert Ovalizing Round Stainless Steel LinersAppliance Set-up Outside Air Kit InstallationFlue Adapter Leveling LegsVoyageur Wood Insert Securing Appliance to Stove Pipe/Liner Standard Surround & Trim Kit InstallationVoyageur Wood Insert Standard Surround & Cast Trim Kit Voyageur Wood Insert All Cast Surround Kit Blower Cord Installation on Left SidePlacement Slot Blower Access Assembly White Wire Mobile Home Installation Cast Iron Wood Insert Voyageur#10 Brick Assembly RService PartsAt Depot #7 Baffl e Protection Channel#14 Access Assembly Stocked at Depot #13 Door AssemblyService Parts Stocked#18 Control Asembly This manual may be ordered from an authorized dealer Surrounds see diagrams on following27.6 #27 Surround AssembliesDate of Service Performed By Description of Service Voyageur Wood Insert Service And Maintenance LogVoyageur Wood Insert Service And Maintenance Log Cont’d Contact Information
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