Samsung RT5562DTBWW/ML, RT5962DTBSP/ML, RT5562DTBSP/ML, RT5962DTBWW/ML manual Troubleshooting

Troubleshooting

PROBLEM

SOLUTION

The appliance is not	• Check that the power plug is correctly connected.
operating at all or the	• Is the temperature control on the front panel correctly set?
temperature is too high.	• Does sun shine on the appliance or are there heat sources nearby?
	• Is the back of the appliance too near to the wall?
The food in the refrigerator	• Is the temperature control on the front panel set to the coldest
is frozen.	temperature?
	• Is the surrounding temperature too low?
	• Did you store the food with a high water content in the coldest part
	of the fridge?
There are unusual noises.	• Check that the appliance is installed on a stable, level floor.
	• Is the back of the appliance too near to the wall?
	• Have any foreign objects fallen behind or under the appliance?
	• Is the noise coming from the compressor in the appliance?
	• A ticking sound may be heard inside the appliance; this is normal.
	This sound occurs when the various accessories contract or
	expand.
The front corners and	• Heat-proof pipes are installed in the front corners of the appliance
sides of the appliance are	to prevent condensation from forming.
warm and condensation	When the surrounding temperature rises, this may not always be
starts to form.	effective. However, this is not abnormal.
	• In very humid weather, condensation may form on the outer
	surface of the appliance when the moisture in the air comes into
	contact with the cool surface of the appliance.
You can hear a liquid	• This is the refrigerant, which cools the inside of the appliance.
bubbling in the appliance.
There is a bad smell inside	• Has a food item spoiled?
the appliance.	• Make sure that strong smelling food (for example, fish) is wrapped
	so that it is airtight.
	• Clean out your freezer periodically and throw away any spoiled or
	suspect food.
There is a layer of frost on	• Are the air outlet vents blocked by food stored inside the
the appliance walls.	refrigerator.
	• Space the food out as much as possible to improve ventilation.
	• Is the door fully closed?
Condensation forms on	• Food with a high water content is stored uncovered with a high
the inside wall of the
	humidity level or the door has been left open for a long time.
appliance and around
	• Store the food with a cover or in sealed containers.
vegetables.
The lamps in the freezer	• The lamps may not be turned back on if the doors of the freezer
and refrigerator are not	and refrigerator remain opened side by side for 2 seconds or
turned on.	longer. Close the doors and then open them again.

14_ Troubleshooting

DA68-02636D-02.indb 14 2015. 7. 3.

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