Monessen Hearth ILDV30NV, ILDV20NV manual Troubleshooting, Observed Problem Possible Cause Remedy

Page 37

TROUBLESHOOTING

ILDV20/ILDV30 Fireplace Insert

WARNING

Turn appliance OFF and allow to cool before servicing. Only a qualified ser- vice person should service and repair the heater.

NOTE: All troubleshooting items are listed in order of operation.

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

 

 

 

 

 

 

Piezo ignitor will not light the

1.

Defective ignitor

1.

Check connections to ignitor. Replace

pilot after repeated pressing

 

 

 

ignitor if ignitor connections are good,

of piezo ignitor.

 

 

 

but there is no spark.

 

 

2.

Misaligned spark electrode

2.

Check for spark arcing from the elec-

 

 

 

 

 

trode to pilot. Adjust and retighten.

 

 

 

 

 

Pilot will not stay lit.

1. Defective thermocouple.

1.

Check for proper connection of ther-

 

 

 

Loose thermocouple

 

mocouple to rear of valve.

 

 

2.

Air in gas line

2.

Bleed line. Contact dealer

 

 

3.

No gas

3.

Check shutoff valve and gas supply

 

 

 

 

 

(LPG tank)

 

 

 

 

Burner will not light when

1. Defective switch

1.

Check switch connections. Jump

valve and burner switch are

 

 

 

wires at switch.

both on.

2. Defective thermopile

2.

Check connections to valve. Contact

 

 

 

 

 

dealer.

 

 

3.

Thermostat set too low/defective

3.

Turn up thermostat to start unit.

 

 

 

 

 

Check thermostat connections.

 

 

 

 

 

 

 

 

1.

Normal condition

1.

Allow appliance to warm up. Glass

Glass fogs up

 

 

 

will clear. Additives in the gas may

 

 

 

 

 

dirty glass. Clean glass when cool.

 

 

 

 

 

 

 

 

1.

Normal during start up

1.

Flames will yellow as appliance

Blue flames

 

 

 

heats up.

 

 

 

 

 

 

 

 

1.

Flame impingement

1.

Check log position. Open shutters to

Sooting

 

 

 

increase primary air.

83D0511

37

Image 37
Contents What to do if YOU Smell GAS Ildv Series Direct Vent Gas Fireplace InsertInstallation General Installation InformationVent Installation Insert InstallationInstaller Important Safety InformationOwner Non-utility gas wells. This Never connect unit to privateGas is commonly known as Wellhead gasProduct Specifications Product features and code approvalListed Vented GAS Fireplace Heater Orifice SIZES, Pressures and BTUs High ElevationsBefore You Start ILDV20NV ILDV20PV ILDV30NV ILDV30PVILDV20 ILDV30 Insert dimensionsInsert Applications General installation InformationInsert Clearances ClearancesMantel clearances Hearth RequirementsInsert Placement ZERO-CLEARANCE Metal Fireplace Requirements InstallationInstallation Precautions Vent installationVent Requirements Combustion which can create a safety hazard. Consult your Failure to adjust air shutter properly may lead to improperDealer or installer if you suspect an improperly adjusted Altitude ConsiderationsVent Configurations Remove Manifold and Attach to Flex Vent Manifold Removal and InstallationCheck gas type Insert InstallationUse pipe joint sealant that is resistant Insert installationTo liquid petroleum LP gas Do not use open flame to Check GAS PressureCheck for gas leaks Hand Held Remote Control Remote Wall mounted SwitchInstalling Logs and Rock Wool Ember Material in Firebox Log placementDo not use the entire bag of rock wool to cover burner area Place Log #6 Place Log #5 Install Surround Surround installationWhat to do if YOU Smell GAS Operating InstructionsInitial lighting Never use an open flame to check for gas leakLighting pilot Approved leak testing methodLighting the burner Main burner switchPilot position Adjust the AIR Shutter Glass Frame Removal Glass Frame RemovalBlower Replacement 20ILDV 30ILDV Blower Parts ListCleaning glass Cleaning and MaintenanceRelight pilot. Refer to Maintenance Replacement Parts Replacement Parts Observed Problem Possible Cause Remedy TroubleshootingILDV20/ILDV30 Fireplace Insert Five Year Warranty Lifetime WarrantyBasic Warranty If Warranty Service is NeededAFUE% Mhsc