GE 60-960-95 Testing Phone Communication, Testing Central Station/Pager Communication

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Testing Phone Communication

Note

The way information is dis- played varies with pager ser- vices and may not match the example above. Account numbers with alpha-charac- ters also vary when dis- played, depending on pager service. Account numbers are not displayed if STREAMLINING is turned on.

For wireless sensors that don’t respond, use an RF Sniffer (60-401) test tool to verify that the sen- sor is transmitting. Constant beeps from the RF Sniffer indicate a runaway (faulty) sensor. Remove the sensor battery(s) and replace the sensor.

Testing Phone Communication

Perform a phone test to check the phone communication between the panel and the central moni- toring station.

￿To perform a phone test:

1.Contact the central monitoring station to inform them that you are testing the system.

2.Press 8 + system master CODE + 2. The display reads PHONE TEST and the touchpad sounds one beep. When the panel completes the test, the system returns to the previous arming level automatically.

If the display continues to show PHONE TEST for 1½ minutes or more, enter 1 + system master CODE and refer to the “Troubleshooting” section.

Testing Central Station/Pager Communication

After performing sensor and phone tests, check that the system is reporting alarms successfully to the central station or pager.

!Be sure to contact the central monitoring station before activating outputs that trigger from an alarm condition.

Caution

￿To test communication with the central station/pager:

1.Call the central station and tell the operator that you will be testing the system.

2.Arm the system.

3.Test each of the touchpad and wireless panic buttons and trip at least one sensor of each type (fire, intrusion, etc.) to verify correct operation.

4.Check pager displays to verify reports are received. Pagers display an event code, digit sen- sor number, and the last four digits of the account number. For example, a pager display of

999 002 7468 indicates the following:

999 = alarm condition,

002 = sensor/zone in alarm or user number,

7468 = last four digits of account number.

5.When you finish testing the system, call the central monitoring station to verify that the alarms were received.

Table 10 describes pager system event codes.

Table 10: Pager System Event Codes

Code

System Event

 

 

009

Zone Restoral

 

 

111

System Disarmed

 

 

115

Sensor Test Exit

 

 

118

Trouble condition cleared

 

 

119

Alarm Canceled

 

 

222

System Armed to STAY

 

 

333

System Armed to AWAY

 

 

555

Phone/Sensor Test

 

 

888

System Trouble Condition

 

 

999

System in Alarm

 

 

Table 11 describes pager sensor/zone number and user number report codes.

Table 11: Pager Sensor/Zone Code and Numbers

Code

Sensor/Zone or User Number

 

 

000

System event not caused by a zone or user

 

 

65

Concord Ultra

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Contents 6HFXULW\ Installation InstructionsConcord Ultra 466-2061Rev CFCC Part 15 Class B NoticesFCC Part 15 Information to the User ACTA PartInstalling the System ContentsPlanning the Installation About This ManualTesting the System Programming the PanelTroubleshooting Special Installation Requirements UL Listed InstallationsRequired Setting TestingDefault SIA System RequirementsCentral Station Reporting Planning the InstallationUL Canada Listed Installations FunctionSuperBus 2000 Touchpads Supervised Wireless SirenStandard Panel SnapCardsSuperBus 2000 8Z Input Module HIM SuperBus 2000 Cellular Backup ModuleSuperBus 2000 Wireless Gateway Module SuperBus 2000 4-RelayOutput Module HOMWire Length Total System Power and Wire Length GuidelinesPower Determine the Panel LocationWire Type Table 2: Total System Wire Length AllowedMax. Wire Length Total System WireMounting the Panel Table 4: Wire RequirementsTable 3: Minimum Device Current Draw Installing Antennas Identify Panel ComponentsFigure 4. Installing the Antennas Connecting the Panel to Earth GroundInstalling Optional SnapCards Figure 5. Connecting the Panel to Earth GroundConnecting Intrusion Detection Devices Connecting Detection Devices to Panel Zone InputsConnecting 2-WireSmoke Detectors Table 5 Panel Minimum Available Power Connecting SpeakersConnecting 4-WireSmoke Detectors 15-WattSpeakerConnecting Piezo Sirens Hardwire Interior SpeakerExterior Sirens Installing Supervised Wireless SirensInterior Sirens 1.Power up the panel see “Powering Up the Panel” Installing SuperBus 2000 Modules SuperBus 2000 Phone Interface/Voice ModuleWiring-Speaker SuperBus 2000 Energy Saver ModuleSuperBus 2000 8Z Input Module SuperBus 2000 Cellular Backup ModuleSuperBus 2000 Automation Module SuperBus 2000 4-RelayOutput ModuleInstalling an RJ-31XPhone Jack SuperBus 2000 Wireless Gateway ModuleSetting Device Address on SuperBus 2000 Devices Figure 21. Connecting the SuperBus to the PanelConnecting the AC Power Transformer the Panel Powering Up the PanelProgramming Entering Program ModeTable 6: Touchpad Button Functions Touchpad Button Programming FunctionsMoving Through Program Mode Tiers and Menus Figure 26. Tier 1 Program MenusProgramming Tier 1 Menu Items Security-GlobalDefault = Using Shortcut NumbersInstaller Code Security-GlobalDefault =Security-GlobalDefault = none Access Code LockSIA False Alarm Reduction Security-GlobalDefault = onSecurity-Partition 1-2Default = on Security-Partition 1-2Default = onSecurity-Partition 1-2Default = on Quick Exit partition 1: 0012, partition 2:Security-Partition 1-2Default = none Keyswitch Sensor partition 1: 0015, partition 2:Keyswitch Style partition 1: 0016, partition 2: Security-Partition 1-2Default = transitionPhones-CSPhone 1-3Defaults: CS Phones-CSPhone 1-3Defaults: CSRPTS OFF/ON current setting, press RPTS OFF/ON current setting, pressphone 3: phone 3:Phones-PagerPhone 1-5Default = on Phones-CSPhone 1-3Defaults: CSPhones-PagerPhone 1-5Default = none Phones-PagerPhone 1-5Default = offLatchkey Rpts pager 1: 0135, pager 2: 0145, pager 0153, pager 4: 0163, pager 5:0154, pager 4: 0164, pager 5: 0155, pager 4: 0165, pager 5:Phone Options-GlobalDefault = on Auto Test ResetPhones-DownloaderPhone Default = none Phone Options-GlobalDefault = offPhone Options-GlobalDefault = on Cancel MessagePhone Options-GlobalDefault = on Phone Options-GlobalDefault = onPhone Options-GlobalDefault = 15 sec Call Wait CancelRemote Access partition 1: 0211, par Phone Options-GlobalDefault = nonePhone Options-Partition 1-2Default = on Phone Options-Partition 1-2Default = onPhone Options-Partition1 only Default = none Phone Options-Partition 1-2Default = offRF Tx Timeout Phone Access Key partition 1: 0216, partition 2:Timers Menu Phone Options-Partition 1-2Default = #Timers-GlobalDefault 4 sec Activity TimeoutTimers-GlobalDefault = 7 days Timers-GlobalDefault = 24 hoursTimers-Partition 1-2Default = 4 min Siren Timeout partition 1: 0313, partitionTimers-Partition 1-2Default = 4 min Timers-Partition 1-2Default = 22:00 10:00 pmTouchpad Options-Partition 1-2Default = on display shows HOUSE CODE nn-x current settingTouchpad Options-GlobalDefault = none Touchpad Options-Partition 1-2Default = onTouchpad Options-Partition 1-2Default = off Back In ServiceTouchpad Options-Partition 1-2Default = off Reporting-GlobalDefault = offTwo Trip Error Low CPU BatteryBattery Restoral Reporting-GlobalDefault = onReporting-GlobalDefault = off Reporting-GlobalDefault = offReporting-GlobalDefault = off Reporting-GlobalDefault = weeklyReporting-Partition 1-2Default = off Reporting-GlobalDefault =Reporting-GlobalDefault = off Reporting-Partition 1-2Default = offReporting-Partition 1-2Default = off Reporting-Partition 1-2Default = offReporting-Partition 1-2Default = off Reporting-Partition 1-2Default = offDisable Trouble Beeps Freeze Alarm partition 1: 06107, partition 2:Alarm Verify partition 1: 06108, partition 2: Reporting-Partition 1-2Default = offSiren Options-GlobalDefault = off Siren Options-GlobalDefault = offSiren Options-GlobalDefault = Siren Options-Partition1 Default = offSensors Default = none Table 7: How to Trip SensorsLearn Sensors Sensors Default = none Sensors Default = noneSensors Default = none Sensor TextAudio Verification-Partition1 Default = Access TimeoutAudio Verification-Partition1 Default = off Audio Verification-Partition1 Default = offAudio Verification-Partition1 Default = 02 sec Access CodeAccessory Modules Menu This setting determines how long AVM accessOutput Programming Device IDPartition Assign Status BeepsTemperature Key BeepsFreeze Temp Cellular Systemoutput 3 10112, output Acc. Modules--SnapCards-OutputText Default = noneOutput Text output 1: 10110, output 2: Onboard Options Menurent setting Two Wire SmokeOnboard Options-InputsDefault = off Onboard Options-InputsDefault = offEntering User Programming Mode Onboard Options-Output Text-Output1, 2 DefaultExiting Programming Mode Output Text Output 1-1120,OutputUser Codes-Reg.User Codes-UserNNN Default = none Time and Date Default = 00:00Time and Date Default = 01/01/00 TimePartition Jump 030nnn3 where nnn=user number Direct Bypassing 030nnn1 where nnn=user numberRemote Access 030nnn2 where nnn=user number System Tests 030nnn4 where nnn=user numberUser Codes-SystemMaster Code Default = Latchkey Report 030nnn5 where nnn=user numberUser Codes-PartitionMaster Code Default = none Options Default = onOptions Default = VolumeSet Up Schedules Menu Options Default =Attach Schedules To Events Default = off Set Up Schedules 05XXY, whereDefault = 00:00 XX=schedule 00 thru 15 and3.Press A or B until the desired light appears Energy Saver Default = 90F Attach Schedules To Events Default = offEnergy Saver Default = 50F Attach Lights To Sensors Default =Table 9: Basic Touchpad Commands Basic System CommandsDefault = N/A Downloader ProgrammingIf a Wireless Sensor Does Not Test Testing Zones/SensorsTable 9 Basic Touchpad Commands Continued Table 10: Pager System Event Codes Testing Phone CommunicationTesting Central Station/Pager Communication Table 11: Pager Sensor/Zone Code and NumbersTesting the Energy Saver Module ESM Testing Outputs and SirensTesting Light Control Table 12: System Alarm SoundsAdjusting Touchpad Display Contrast Testing Cellular Backup Communication Table 13: Current Phone Settings2.Check for proper panel and transformer wiring System indicates Sensor/Touchpad nn low battery Central station/pager is not receiving reportsSystem doesn’t go into alarm when zone is tripped Smoke sensor beeps once every 44 seconds Cellular backup report does not occur Module doesn’t communicate with alarm.com Table A1: Wireless Devices Appendix A System Planning WorksheetsTable A2: Hardwire Devices Table A3: Zone and Sensor AssignmentsTable A3: Zone and Sensor Assignments Continued Table A3 Zone and Sensor Assignments Continued Concord UltraSetting Table A4 System Settings Index and RecordSetting reference default Shortcut NoException Reports phones Off Phone Test On Appendix B Reference Tables Table B1: Sensor Group Characteristics Continued Cross-ZoningTable B2: Item Numbers and Sensor Text System Event Table B3: System Event Trigger NumbersTable B4: Sensor Group Event Trigger Numbers DescriptionSensor Group Table B4 Sensor Group Event Trigger NumbersTable B5: Sensor Number Event Trigger Numbers Trigger NoTable B5: Sensor Number Event Trigger Numbers SensorTable B6: System Feature Event Trigger Numbers Table B5: Sensor Number Event Trigger NumbersFeature Table B6: System Feature Event Trigger NumbersTable B7: Response Characteristics Response CharacteristicsNotes for Table B8: Response Numbers Concord UltraConcord Ultra #* # * #To Enter Programming Mode: 8 + Installer or Dealer Code + 0 +Concord Ultra #* # * # * # * # * #Tier 2 Menus Continued #* # * # #* #Timers Concord UltraConcord Ultra #* # Concord UltraDownloader Code SIA False AlarmSoftware Version Central Station ReportsDisarming Exit DelayDialer Abort Delay DownloaderConcord Ultra Optional SuperBus 2000 Module Connections