BT VP1000 manual Sensor Alerts, Intrusion Sensors, Contact Procedure, Fire Sensors

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BT Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725

SECTION 3

Sensor Alerts

INTRUSION SENSORS

If an event occurs when the BT Home Monitor VP1000 is switched ON HOUSE or ON HOME the active sensors will trigger an alert. The system will respond in the following manner:

Movement Detectors and Magnetic Contacts will react immediately unless programmed as an ENTRY DELAY or WALK-THRU in which case entry beeps sound for 45 seconds providing time for an authorised visitor to switch the system off using their PIN number or Keyfob.

If the system detects any other unauthorised event, immediate action is taken.

If the system is not switched off, the Control Panel calls the BT Home Monitoring service via your telephone line to alert the system of an event in your home. The internal siren within your home will sound for four minutes (this is the default setting).

The BT Home Monitoring service will telephone your home number first. This gives you another chance to switch the system off, using your Control Panel PIN number.*

If there is no response, and you fail to switch off the system – the alert escalation procedure chosen by you begins.

Contact Procedure

When intrusion is detected, the BT Home Monitoring service follows an escalation procedure chosen by you via your monitoring account. You may have chosen up to 3 contacts, who will receive alerts when events are detected.

The 1st contact is contacted by phone and/or email and/or text message. You can choose any combination, or all three contact methods. You may decide to put your own contact details in the first slot. This is the default setting.

If there is no response, the 2nd contact is notified. This could be another family member, friend or neighbour.

If there is no response, the 3rd contact is called. The escalation process stops after the third contact.

FIRE SENSORS

If you choose to add a Smoke Detector to your system, the sensor should be programmed as FIRE meaning it will be active 24 hours, even when the system is switched off.

If the system detects smoke, a high pitched audible warning will be emitted from the detector.

If the system is not switched off, the Control Panel calls the BT Home Monitoring centre via your telephone line to alert the system of an event in your home. The internal siren within your home will also sound, intermittently for four minutes.

Contact Procedure

As this is a different type of event to an intrusion, an alert procedure is still followed, but this time does not involve escalation. All 3 of your contacts will be alerted at the same time by phone / text message / e-mail.

*You must have an active subscription to the BT Home Monitoring system to receive alerts.

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Contents User Guide BT Home Monitor ~ Issue 5 ~ 1st Edition ~ 2601 04 ~Contents Introduction Key FeaturesGetting Started Overview Inside the Box Installing Your BT Home Monitor VP1000System Requirements Activating Control Panel Connecting the PowerActivating the Battery Insert the rechargeable battery pack. FigBT Home Monitor VP1000 package is set-up as follows Installing Wireless SensorsLocating the Wireless Sensors Default SettingsLocating Installing the Magnetic ContactTo install the Magnetic Contact, follow these instructions Mounting Using AdhesiveGently pull apart the base from the cover Mounting Using ScrewsInstalling the Movement Detector Remove the cover by unscrewing the closure screw. FigTips On Effective Positioning Activating the Keyfob Remove the front cover using a screwdriverInstalling the Keyfob Another 7 Keyfobs can be registered to your Control PanelCalled ‘I am a new customer’ Registering For Your BT Home Monitoring AccountAbout Your Property ID Number Completing Installation Testing Your System Built in Siren System SettingsSwitch your BT Home Monitor System on Full Test of Whole SystemUsing Your BT Home Monitor VP1000 Master Code KeyfobMaster Code Change User CodePress Action Switching On and OffSwitching on House User CodesChanging from on Home to on House Switching on HomePress Action Switching OFF User CodeChanging Sensor Response Types Sensor Response TypesSensor Help, Fire and Emergency Alerts Fire Sensors Contact ProcedureSensor Alerts Intrusion SensorsReady / Memory Alert MessagesMessages from BT Home Monitoring Messages on Your Control PanelSend no on / OFF Alarm On and Off StatusSend on / OFF To USE Voice Communication Remote accessSwitch Remote Access OFF AT the Control Panel Press Display PIN # TestHear a status report Panel Functions User Settings MenuChange User Code System Profile MenuAdd / Delete / Change Sensor Bathroom Scroll through these options Attic Hall Back DoorBasement Display shows S number ChimeDelete Add / Delete KeyfobOFF to Delete PressADD / DEL Keyfob ADD / DEL Keypad Add / Delete KeypadAdd / Delete Siren Test External Siren System SettingsExit Delay Time Test SensorsCommunications Settings Custom Location Factory ResetRecord Speech BT Serial NumberWireless Sensors Accessory FunctionsUnderstanding Accessory Settings Hour Sensors and Panic Functions Setting Sensor Response TypesIntruder Alerts ADD Sensor Adding and Numbering a SensorNumber Response Selecting the Sensor Response TypeSelecting the Sensor Name Display shows Number LocationShow / OK Display shows Sensor NOnumber Selecting a Sensor SignalDeleting a Sensor Display shows Sensor no Melody Chime Sensor NameDisplay shows OFF to Delete Display shows Keyfob no Adding and Numbering a KeyfobDeleting a Keyfob Display shows Keypad no Adding and Numbering a KeypadDeleting a Keypad Display shows 1-WAY KP noAdd / Delete Smoke Detector Welcome Page and Navigation Using An Online AccountOnly available if you have access to the internet LoggingMonitor My Property Account DetailsAccount Users Property DetailsContacts Testing AlertsEvent Details For example LocationsReceiving Your BT Home Monitor TroubleshootingInstalling Your BT Home Monitor What if I move? Why do I have to plug in my telephone line last?Do I have to set up the online account? Do I have to programme the Control Panel?See there are different responses for Sensors, why? What is ‘Chime’?What is ‘Send on / OFF’? How do I add a new accessory?Why does my Movement Detector keep generating false alarms? Problems with the BT Home Monitor SystemWhy does my Control Panel have a communication failure? What should I do if my telephone line is faulty? How do I know if a battery needs changing?What happens if my electricity supply fails? Problems with the Online AccountKeep getting asked for my password after I am logged in? Operating Your BT Home Monitor in EmergenciesUsage How can I tell if a BT Home Monitor alert is a false alarm?Why do I need a Master Code and User Code? Can I put in 999 as a contact?Hour Alerts Guide To AlertsFirst, to guard against a Received if a sensor First nominated Received if you have Troubleshooting Is not securely shut Case Alarm BT Home Monitoring ServiceLow Battery Battery Panel Replace the batteryRe-registering it to the panel Low Battery Panel Replace the battery Remote KeypadInactivity Panel for 4 hours Contact Us SupportControl Panel SpecificationsGeneral Information Product InformationMovement Detector Magnetic ContactKeyfob Operating Temperature -10 to 50C 14 to 122FWeight Inc. Battery 21g 3/4oz Colour Black Colour IvoryInstruction for returning the product BT GuaranteeConditions of this guarantee are Outside of the 12 month guarantee periodTerms And Conditions ContentsOUR Commitment ServiceMaking Sure the Service is Secure DurationPaying OUR Charges Repairing Faults in the ServiceUSE of the Service Limitation of Liability Suspension of the ServiceIf YOU Break this Contract Matters Beyond the Reasonable Control of Either PartyTransfer of Rights and Obligations HOW to Give NoticeEnding this Contract HOW this Contract can be ChangedWe will Annex a Schedule of ServiceSeverability LAW and JurisdictionDeclaration of Conformity for Please NoteAnnex B Offices worldwide

VP1000 specifications

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