BT VP1000 manual Troubleshooting, Receiving Your BT Home Monitor, Installing Your BT Home Monitor

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BT Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725

Section 7 – Troubleshooting

FAQ

RECEIVING YOUR BT HOME MONITOR

I have just purchased / received my BT Home Monitor and a part of the equipment is missing.

Call BT on 0800 587 8877 and we will assist with whatever elements are missing. If necessary, we may provide you with a new complete kit.

I have purchased / installed my BT Home Monitor and have decided I would like to add another sensor.

It is easy to add additional accessories,

even after you have already installed the basic components. Call BT on 0800 587 8877 to discuss your options.

INSTALLING YOUR BT HOME MONITOR

What is the best way to set up my system? Where should I put my Control Panel and the Sensors?

We recommend that you take some time in advance to think about the placement of your Control Panel and Sensors.

The best position to site your BT Home Monitor Control Panel is usually by your main entry / exit point, or in a hallway or another central position in your home. Your Control Panel must be plugged into a power socket and a telephone socket. This may dictate where it is located.

Note that the alarm is pre-programmed with default settings, allowing you a pre-determined amount of time to enter (45 seconds) and leave (60 seconds) your property before the alarm sounds. If the Control Panel is not near your front door you can either change the default setting to give you more time to leave your home, or alternatively use the Keyfob or Keypad (sold separately) to turn the system on and off.

Placement of the Control Panel out of view does enhance the security of the system, ensuring intruders cannot easily locate and damage it.

Lastly, think about where you want to place the Sensors, for maximum effect. Sensors should be located in areas that you consider that a potential intruder could access. Doors and windows can be protected using a Magnetic Contact and larger areas should be protected using Movement Detectors.

Infrared Movement Detectors are best placed in rooms most vulnerable to threat, or passageways where people must walk to get to other rooms.

How many Sensors / Detectors can the BT Home Monitor support?

Up to 28 wireless sensors and detectors can be monitored by the system. Your BT Home Monitor VP1000 comes with a Magnetic Contact and two Movement Detectors so a further 25 sensors can be added.

What allowances do I need to make for my pets?

The pet tolerant function means that pets up to 36kg (80lb) will not trigger an alert message, as long as they remain below 1m (3"). This means that Movement Detectors should not be fitted close to furniture or other objects that animals can climb, including staircases. Pet tolerance also decreases the closer the movement is to the detector.

If you have pets, it is important to consider if they will be allowed free access through the rooms. Don't forget the height restrictions, as a large dog could set off the alarm by jumping onto a piece of furniture, causing it to move above 1m from the floor.

What wireless range should I expect from Sensors?

Range will vary dependant on the type of building. However, in open space, Sensors should be capable of signalling up to 30 m from the Control Panel.

How do I affix my Sensors?

BT has provided adhesive tape and screws for the purpose of securely mounting these items. Please see the User Guide for more information about mounting the wireless Sensors.

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Contents BT Home Monitor ~ Issue 5 ~ 1st Edition ~ 2601 04 ~ User GuideContents Introduction Key FeaturesGetting Started Overview Inside the Box Installing Your BT Home Monitor VP1000System Requirements Insert the rechargeable battery pack. Fig Connecting the PowerActivating the Battery Activating Control PanelDefault Settings Installing Wireless SensorsLocating the Wireless Sensors BT Home Monitor VP1000 package is set-up as followsMounting Using Adhesive Installing the Magnetic ContactTo install the Magnetic Contact, follow these instructions LocatingRemove the cover by unscrewing the closure screw. Fig Mounting Using ScrewsInstalling the Movement Detector Gently pull apart the base from the coverTips On Effective Positioning Another 7 Keyfobs can be registered to your Control Panel Remove the front cover using a screwdriverInstalling the Keyfob Activating the KeyfobRegistering For Your BT Home Monitoring Account Called ‘I am a new customer’About Your Property ID Number Completing Installation Testing Your System Full Test of Whole System System SettingsSwitch your BT Home Monitor System on Built in SirenUsing Your BT Home Monitor VP1000 Change User Code KeyfobMaster Code Master CodeUser Codes Switching On and OffSwitching on House Press ActionUser Code Switching on HomePress Action Switching OFF Changing from on Home to on HouseChanging Sensor Response Types Sensor Response TypesSensor Help, Fire and Emergency Alerts Intrusion Sensors Contact ProcedureSensor Alerts Fire SensorsMessages on Your Control Panel Alert MessagesMessages from BT Home Monitoring Ready / MemorySend no on / OFF Alarm On and Off StatusSend on / OFF Press Display PIN # Test Remote accessSwitch Remote Access OFF AT the Control Panel To USE Voice CommunicationHear a status report User Settings Menu Panel FunctionsSystem Profile Menu Change User CodeAdd / Delete / Change Sensor Display shows S number Chime Scroll through these options Attic Hall Back DoorBasement BathroomAdd / Delete Keyfob DeleteOFF to Delete PressADD / DEL Keyfob ADD / DEL Keypad Add / Delete KeypadAdd / Delete Siren Test Sensors System SettingsExit Delay Time Test External SirenCommunications Settings BT Serial Number Factory ResetRecord Speech Custom LocationWireless Sensors Accessory FunctionsUnderstanding Accessory Settings Hour Sensors and Panic Functions Setting Sensor Response TypesIntruder Alerts Adding and Numbering a Sensor ADD SensorDisplay shows Number Location Selecting the Sensor Response TypeSelecting the Sensor Name Number ResponseDisplay shows Sensor no Melody Chime Sensor Name Selecting a Sensor SignalDeleting a Sensor Show / OK Display shows Sensor NOnumberDisplay shows OFF to Delete Display shows Keyfob no Adding and Numbering a KeyfobDeleting a Keyfob Display shows 1-WAY KP no Adding and Numbering a KeypadDeleting a Keypad Display shows Keypad noAdd / Delete Smoke Detector Logging Using An Online AccountOnly available if you have access to the internet Welcome Page and NavigationProperty Details Account DetailsAccount Users Monitor My PropertyContacts Testing AlertsEvent Details Locations For exampleReceiving Your BT Home Monitor TroubleshootingInstalling Your BT Home Monitor Do I have to programme the Control Panel? Why do I have to plug in my telephone line last?Do I have to set up the online account? What if I move?How do I add a new accessory? What is ‘Chime’?What is ‘Send on / OFF’? See there are different responses for Sensors, why?Why does my Movement Detector keep generating false alarms? Problems with the BT Home Monitor SystemWhy does my Control Panel have a communication failure? How do I know if a battery needs changing? What should I do if my telephone line is faulty?Operating Your BT Home Monitor in Emergencies Problems with the Online AccountKeep getting asked for my password after I am logged in? What happens if my electricity supply fails?Can I put in 999 as a contact? How can I tell if a BT Home Monitor alert is a false alarm?Why do I need a Master Code and User Code? UsageGuide To Alerts Hour AlertsFirst, to guard against a Received if a sensor First nominated Received if you have Troubleshooting Battery Panel Replace the battery BT Home Monitoring ServiceLow Battery Is not securely shut Case AlarmRe-registering it to the panel Low Battery Panel Replace the battery Remote KeypadInactivity Panel for 4 hours Support Contact UsProduct Information SpecificationsGeneral Information Control PanelMagnetic Contact Movement DetectorColour Ivory Operating Temperature -10 to 50C 14 to 122FWeight Inc. Battery 21g 3/4oz Colour Black KeyfobOutside of the 12 month guarantee period BT GuaranteeConditions of this guarantee are Instruction for returning the productContents Terms And ConditionsDuration ServiceMaking Sure the Service is Secure OUR CommitmentPaying OUR Charges Repairing Faults in the ServiceUSE of the Service Matters Beyond the Reasonable Control of Either Party Suspension of the ServiceIf YOU Break this Contract Limitation of LiabilityHOW this Contract can be Changed HOW to Give NoticeEnding this Contract Transfer of Rights and ObligationsLAW and Jurisdiction Annex a Schedule of ServiceSeverability We willDeclaration of Conformity for Please NoteAnnex B Offices worldwide

VP1000 specifications

The BT VP1000 is a state-of-the-art video conferencing system designed to enhance communication and collaboration in business settings. This device stands out due to its remarkable features, technologies, and characteristics, making it an excellent choice for organizations seeking robust and efficient video conferencing solutions.

One of the most notable features of the BT VP1000 is its high-definition video quality, which is supported by advanced codecs that optimize bandwidth usage without compromising on clarity. Users can expect crisp visuals, allowing for clearer communication during meetings, whether they are in the same room or remote locations. The device supports resolutions up to 1080p, ensuring that participants can see and engage with each other effectively.

Audio quality is equally impressive with the BT VP1000. It incorporates advanced noise reduction technologies and high-fidelity speakers, providing clear and natural sound. The array microphones help capture voices from all corners of the room, ensuring that everyone can contribute to the conversation, thus enriching the collaborative experience.

The BT VP1000 also boasts an intuitive user interface, making it easy for users of all skill levels to navigate its features. With one-touch meeting initiation, participants can quickly join video calls without the hassle of complicated setups. The system is compatible with various platforms, ensuring seamless integration with existing IT infrastructures.

Moreover, the BT VP1000 supports multiple connectivity options, including HDMI and USB, facilitating easy connection to laptops and other devices. This versatility allows users to share presentations and documents effortlessly, promoting more productive meetings.

Security is a top priority for businesses, and the BT VP1000 is equipped with robust encryption and data protection protocols. This ensures that sensitive information shared during video calls remains secure from potential cyber threats.

In terms of design, the BT VP1000 is sleek and modern, making it an attractive addition to any conference room. It is engineered for durability as well, ensuring long-lasting performance.

In summary, the BT VP1000 is an exemplary video conferencing device that harmonizes visual clarity, superior audio quality, user-friendly features, and seamless connectivity. Its focus on security also makes it a reliable choice for businesses looking to enhance their communication capabilities. By adopting the BT VP1000, organizations can expect to elevate their collaboration efforts significantly while fostering an efficient work environment.
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