BT VP1000 manual Repairing Faults in the Service, Paying OUR Charges, USE of the Service

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BT Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725

SECTION 8

reasons, and where we need to tell you about this we will give you as much notice as we can.

7.3We may give you instructions about health and safety issues when using the Service, or on your use of the Service to ensure the quality of the service we provide to you and other customers and you agree to observe them.

8.REPAIRING FAULTS IN THE SERVICE

8.1Although we attempt to provide you with the best possible Service, we cannot guarantee that the Service will never be faulty. However, we will correct all reported faults as soon as we reasonably can.

8.2If there is a fault with the Service or you forget a password you must inform us immediately, by calling BT Home Monitoring Support on 0870 240 1979

8.3Sometimes we may monitor or record calls for training or to improve the quality of our customer service.

9.PAYING OUR CHARGES

9.1You must pay any applicable charges for the Service as they fall due in the manner specified by BT from time to time. All charges are payable in advance.

9.2We may charge interest on late payments at a daily rate equal to 4% per annum above the base-lending rate of HSBC Bank plc.

9.3The charges for the Service will be set out in our Price List and will be calculated in accordance with the details there. All charges quoted in our Price List are inclusive of VAT.

9.4Please note that you are responsible for any charges that are payable for accessing the Service. Please note that any charges for any telephone line, any calls made by your Equipment, any internet access are your responsibility and are not a part of the Service or included in the Charges.

9.5If you fail to pay the charges as they fall due BT may terminate the Service and this Contract.

9.6No charges are refundable if you terminate the Service or this Contract for any reason other than BT’s breach of this Contract.

10.USE OF THE SERVICE

10.1You must take all reasonable precautions to ensure that no one (including you) uses the Service: fraudulently or in connection with a criminal offence; or to cause annoyance, inconvenience or needless anxiety. The action we can take if the Service is used in any of these ways is explained in paragraphs 12 and 13.

10.2If we think that your use of the Service may:(a) impair the security of the system and / or the network used to provide the Service; or (b) cause detrimental performance of the Service to you or any other customer; we may suspend your access to the Service.

Suspension is further explained in paragraphs 12 and 13. If possible, we will give you prior notice if we do suspend your Service.

10.3When we provide you with the Service it, and any associated software, is intended for your use only. Therefore, you must not re-sell, transfer, assign or sub-license the service (or any part of it) or the associated software to anyone else.

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Contents User Guide BT Home Monitor ~ Issue 5 ~ 1st Edition ~ 2601 04 ~Contents Introduction Key FeaturesGetting Started Overview Inside the Box Installing Your BT Home Monitor VP1000System Requirements Activating Control Panel Connecting the PowerActivating the Battery Insert the rechargeable battery pack. FigBT Home Monitor VP1000 package is set-up as follows Installing Wireless SensorsLocating the Wireless Sensors Default SettingsLocating Installing the Magnetic ContactTo install the Magnetic Contact, follow these instructions Mounting Using AdhesiveGently pull apart the base from the cover Mounting Using ScrewsInstalling the Movement Detector Remove the cover by unscrewing the closure screw. FigTips On Effective Positioning Activating the Keyfob Remove the front cover using a screwdriverInstalling the Keyfob Another 7 Keyfobs can be registered to your Control PanelCalled ‘I am a new customer’ Registering For Your BT Home Monitoring AccountAbout Your Property ID Number Completing Installation Testing Your System Built in Siren System SettingsSwitch your BT Home Monitor System on Full Test of Whole SystemUsing Your BT Home Monitor VP1000 Master Code KeyfobMaster Code Change User CodePress Action Switching On and OffSwitching on House User CodesChanging from on Home to on House Switching on HomePress Action Switching OFF User CodeChanging Sensor Response Types Sensor Response TypesSensor Help, Fire and Emergency Alerts Fire Sensors Contact ProcedureSensor Alerts Intrusion SensorsReady / Memory Alert MessagesMessages from BT Home Monitoring Messages on Your Control PanelSend no on / OFF Alarm On and Off StatusSend on / OFF To USE Voice Communication Remote accessSwitch Remote Access OFF AT the Control Panel Press Display PIN # TestHear a status report Panel Functions User Settings MenuChange User Code System Profile MenuAdd / Delete / Change Sensor Bathroom Scroll through these options Attic Hall Back DoorBasement Display shows S number ChimeDelete Add / Delete KeyfobOFF to Delete PressADD / DEL Keyfob ADD / DEL Keypad Add / Delete KeypadAdd / Delete Siren Test External Siren System SettingsExit Delay Time Test SensorsCommunications Settings Custom Location Factory ResetRecord Speech BT Serial NumberWireless Sensors Accessory FunctionsUnderstanding Accessory Settings Hour Sensors and Panic Functions Setting Sensor Response TypesIntruder Alerts ADD Sensor Adding and Numbering a SensorNumber Response Selecting the Sensor Response TypeSelecting the Sensor Name Display shows Number LocationShow / OK Display shows Sensor NOnumber Selecting a Sensor SignalDeleting a Sensor Display shows Sensor no Melody Chime Sensor NameDisplay shows OFF to Delete Display shows Keyfob no Adding and Numbering a KeyfobDeleting a Keyfob Display shows Keypad no Adding and Numbering a KeypadDeleting a Keypad Display shows 1-WAY KP noAdd / Delete Smoke Detector Welcome Page and Navigation Using An Online AccountOnly available if you have access to the internet LoggingMonitor My Property Account DetailsAccount Users Property DetailsContacts Testing AlertsEvent Details For example LocationsReceiving Your BT Home Monitor TroubleshootingInstalling Your BT Home Monitor What if I move? Why do I have to plug in my telephone line last?Do I have to set up the online account? Do I have to programme the Control Panel?See there are different responses for Sensors, why? What is ‘Chime’?What is ‘Send on / OFF’? How do I add a new accessory?Why does my Movement Detector keep generating false alarms? Problems with the BT Home Monitor SystemWhy does my Control Panel have a communication failure? What should I do if my telephone line is faulty? How do I know if a battery needs changing?What happens if my electricity supply fails? Problems with the Online AccountKeep getting asked for my password after I am logged in? Operating Your BT Home Monitor in EmergenciesUsage How can I tell if a BT Home Monitor alert is a false alarm?Why do I need a Master Code and User Code? Can I put in 999 as a contact?Hour Alerts Guide To AlertsFirst, to guard against a Received if a sensor First nominated Received if you have Troubleshooting Is not securely shut Case Alarm BT Home Monitoring ServiceLow Battery Battery Panel Replace the batteryRe-registering it to the panel Low Battery Panel Replace the battery Remote KeypadInactivity Panel for 4 hours Contact Us SupportControl Panel SpecificationsGeneral Information Product InformationMovement Detector Magnetic ContactKeyfob Operating Temperature -10 to 50C 14 to 122FWeight Inc. Battery 21g 3/4oz Colour Black Colour IvoryInstruction for returning the product BT GuaranteeConditions of this guarantee are Outside of the 12 month guarantee periodTerms And Conditions ContentsOUR Commitment ServiceMaking Sure the Service is Secure DurationPaying OUR Charges Repairing Faults in the ServiceUSE of the Service Limitation of Liability Suspension of the ServiceIf YOU Break this Contract Matters Beyond the Reasonable Control of Either PartyTransfer of Rights and Obligations HOW to Give NoticeEnding this Contract HOW this Contract can be ChangedWe will Annex a Schedule of ServiceSeverability LAW and JurisdictionDeclaration of Conformity for Please NoteAnnex B Offices worldwide

VP1000 specifications

The BT VP1000 is a state-of-the-art video conferencing system designed to enhance communication and collaboration in business settings. This device stands out due to its remarkable features, technologies, and characteristics, making it an excellent choice for organizations seeking robust and efficient video conferencing solutions.

One of the most notable features of the BT VP1000 is its high-definition video quality, which is supported by advanced codecs that optimize bandwidth usage without compromising on clarity. Users can expect crisp visuals, allowing for clearer communication during meetings, whether they are in the same room or remote locations. The device supports resolutions up to 1080p, ensuring that participants can see and engage with each other effectively.

Audio quality is equally impressive with the BT VP1000. It incorporates advanced noise reduction technologies and high-fidelity speakers, providing clear and natural sound. The array microphones help capture voices from all corners of the room, ensuring that everyone can contribute to the conversation, thus enriching the collaborative experience.

The BT VP1000 also boasts an intuitive user interface, making it easy for users of all skill levels to navigate its features. With one-touch meeting initiation, participants can quickly join video calls without the hassle of complicated setups. The system is compatible with various platforms, ensuring seamless integration with existing IT infrastructures.

Moreover, the BT VP1000 supports multiple connectivity options, including HDMI and USB, facilitating easy connection to laptops and other devices. This versatility allows users to share presentations and documents effortlessly, promoting more productive meetings.

Security is a top priority for businesses, and the BT VP1000 is equipped with robust encryption and data protection protocols. This ensures that sensitive information shared during video calls remains secure from potential cyber threats.

In terms of design, the BT VP1000 is sleek and modern, making it an attractive addition to any conference room. It is engineered for durability as well, ensuring long-lasting performance.

In summary, the BT VP1000 is an exemplary video conferencing device that harmonizes visual clarity, superior audio quality, user-friendly features, and seamless connectivity. Its focus on security also makes it a reliable choice for businesses looking to enhance their communication capabilities. By adopting the BT VP1000, organizations can expect to elevate their collaboration efforts significantly while fostering an efficient work environment.
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