Telephone Control, Telephone Interface

TELEPHONE CONTROL

Telephone Interface

Your HMS 1100 is equipped with a built-in telephone response feature that allows you to control and access the status of your system from any Touch-Tone phone.

The HMS 1100 actually talks to you using a digital recording of an actual human voice, so the sound is incredibly life like. You send commands to the HMS 1100 using the keys of your Touch-Tone telephone. There are no tapes, discs, or other moving parts associated with the speech and control features, so there is no maintenance or parts to wear out.

Only Touch-Tone phones will work with the HMS 1100. Some phones have switches that allow you to select Pulse or Tone. Set them to Tone to work with the HMS 1100.

NOTE: There are two keys on your Touch-Tone telephone that are special. The ' # ' key (pound key, to the right of the zero), and the ' * ' key (star key, to the left of the zero). You will be using these keys.

In-House Phones

Each time you pick up your telephone at home, the HMS 1100 will also pick up the line and listen for a # (pound) key. If HMS 1100 does not hear the # key within 5 seconds, it hangs up and does not listen in again until the next time you pick up your phone. If the HMS 1100 hears any key other than the # key while it is listening in, it disconnects itself immediately.

If the HMS 1100 does hear the # key within 3 seconds of your picking up the receiver, it disconnects your phones from the phone company lines and connects your phones to itself, and begins talking to you. When you hang up, your phones are immediately reconnected to the phone company.

You will hear a slight click on your phone when the HMS 1100 picks up or hangs up. This is normal. To access your HMS 1100 from an in-house phone: Pick up the receiver of any Touch-Tone phone in your house. Pause for just a moment (about a second), then press the # key on the phone.

You will hear the voice read the menu, which tells you what commands are available over the telephone.

NOTE: If your system is in High Security Mode, you must also enter your code following the # key - See High Security Mode. In UL Listed Installations, High Security Mode is enabled.

If the alarm system is tripped, the in-house phones will be disconnected when the HMS 1100 begins to dial out, to preclude a burglar from jamming the line by shorting out an in-house phone. In this case, you will have to turn the system off at the console.

Remote Phones

You may call your system from any Touch Tone phone and "talk" to your HMS 1100, exactly as if you were at home, except that you must enter your code (Master or Manager) to gain access to the HMS 1100.

To call your system from any touch tone phone, call your number. After 8 rings (or whatever you have "Rings Before Answer" set to) your HMS 1100 will answer and "beep" - See Set Up Dial. Press the digits of your code on the phone. The first digit must be pressed within 3 seconds of the beep. You will hear the menu.

If you hear three beeps after entering the code, you have entered the wrong code. Try again. If you make a mistake while entering the code, press the # key and then enter the code again. You only have three tries to enter a valid code.

A successful remote access is logged in the event log as a Remote Phone Access, along with the time, date of its occurrence, and the code number used.

There are a number of setup items that control what you can do from a remote phone when you or anyone else calls into your home - See Set Up, Dial.

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