On-Q/Legrand How the HMS 1100 Voice Dialer Works, What the HMS 1100 Voice Dialer Does

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Digital communications to a central station are generally superior to voice communications for three reasons:

-there is always someone manning the central station

-there is virtually no chance for misinterpretation

-personnel at the central station are trained to respond.

The digital communicator will not dial out until the Dial Out Delay has expired. If the alarm is canceled prior to the expiration of the Dial Out Delay, no transmission will take place. If the alarm is canceled after the Dial Out Delay has expired, all alarm trips will be transmitted followed by a Cancel code.

The communicator may be set up to automatically send a test code to the central station on a daily or weekly basis. This verifies proper operation of the entire monitoring system on a periodic basis.

When the digital communicator is used, all voice dial outs will be delayed for five minutes after the expiration of the dial out delay to allow time for the central station to call the premises.

If the HMS Two-Way Audio Module is being used, after the transmission of the alarm to the central station, the operator can talk and listen to people and sounds at the premises.

If the digital communicator is unable to successfully communicate with the central station, the console will display a Communicator Trouble condition.

Voice Dialer

In UL Listed Installations, the Voice Dialer is supplementary to the Digital Dialer described above.

The voice dial-out feature of the HMS 1100 is a sophisticated system that can notify you at the office, on vacation, on a pocket pager, or notify your neighbor, a relative, and in some cases, local authorities.

See What Happens When the Alarm is Activated, also Set Up Dial.

How the HMS 1100 Voice Dialer Works

When a Burglar Alarm, fire alarm, police emergency keys, fire emergency keys, auxiliary emergency keys, gas alarm, water alarm, Temperature alarm, or duress alarm is activated, the voice dialer looks at the Dial Order to determine which numbers to dial and in what order. A Dial Order can have up to 8 entries, allowing the dialer to make up to 8 calls. If you want it to try a number twice, it can be entered twice in the dial order.

The dial order numbers can be chosen from Dial Out Numbers 1 - 8.

What the HMS 1100 Voice Dialer Does

When an alarm is activated, the HMS 1100 will wait the Dial Out Delay. If your system is monitored by a central station, it will be notified first. Then the voice dialer will dial out to the numbers as described above.

If the alarm is turned off at the console while a voice dial-out is in progress, the dial-out will be canceled immediately and the voice dialer will hang up. If the number dialed is busy, or if all lines are busy, the dialer will immediately hang up and go to the next number in the Dial Order. The dialer will wait up to 45 seconds after it finishes dialing a complete phone number for a voice to answer. If it doesn't hear a voice in that time, it goes on to the next number. The voice dialer will respond to answering machines.

After it has dialed the last number in the dial order, the HMS 1100 stops dialing and reconnects the in-house phones.

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Contents HMS Page Contents Control Telephone Control Page Underwriters Laboratories Requirements Page Underwriters Laboratories UL Listing IntroductionConsole Operation Overall DescriptionDisplay Menus Normal Top-Level DisplayTo silence the beeper, press the * key Error BeepsMain Menu Trouble BeepsConfirmation Beep HMS 1100 MaintenanceCancel Areas= OFF Disarming the Security System and Silencing AlarmsSecurity System Operation Arming the Security System= Vacation Using Shortcut Keys= Night DLY Night Delay = NightRestoring Zones = RestoreQuick Arm Bypassing Zones#=GOTO What To Do When You Come HomeWhat Happens When the Alarm is Activated Burglar Alarm ActivatedEmergency Keys Fire Alarm ActivatedGas Alarm Activated Alarm Cancel Duress Code Entered or Duress Alarm ActivatedAlarm Reset Master Code Trouble IndicationsManager Code Panic SwitchesDuress Code Area ArmingGoto Area Testing Your System Modules Control CommandsALC Switch Modules ControlUnit Numbers House CodesScrolling Through Names Lighting Level Controlling UnitsDimming and Brightening Scene Command Compose Timed CommandsRamp Command All On / Off Status of a UnitInternal Flags Controlling OutputsScenes Leviton Scene ControlButtons HMS Thermostats Temperature ControlIf hold mode is On, Hold is shown Temperature Control of Appliances Temperature AlarmsFreeze Alarms Outdoor TemperatureStatus Through Show Events Tstat Mode Auto FAN AutoClear Text Messages MessagesClear Message MessageShow Message Log MessageSend Message Pro-Link Phone MessageRemote Phones Telephone ControlTelephone Interface In-House PhonesMain Menu Phone Access Denied Remote LockoutAlternate Method Button TemperatureControl SecurityMessage When the HMS Communicating Thermostat is enteredEvents Playing and Recording a Custom Phrase Playing and Recording a MessageDigital Dialer Good-ByePanic Button over the Phone # # # # # # Emergency Dial-OutWhat the HMS 1100 Voice Dialer Does Voice DialerHow the HMS 1100 Voice Dialer Works Entering the Code PC AccessWhat You Hear If Your HMS 1100 Calls You HMS 1100 Ethernet Connections Connecting to Network via PC AccessBuilt-In Ethernet Port Controller IP Address, Port Number, and Encryption KeyDynamic DNS Local NetworkLocal / Wide Area Network Set Up Codes SetupConfiguration and Advanced Control Programming ACP Duress Code Set Up Time= Show Programs Advanced Control Programming ACP= Add Programs Otherwise, a help screen is displayed = Delete All Programs Edit ProgramsTimes Programs Edit Programs WhenButton and Event Programs Control Unit Event / ALC Switch Press Event ButtonsSecurity Mode Event Buttons Zone Event Buttons Event Buttons Alarm Event ButtonsAll On/Off Event Buttons Message Event Buttons Pro-Link Miscellaneous Event ButtonsProgram Security Commands Edit Program CommandProgram Control Commands Program Message Commands Program Button CommandsProgram All On / All Off Commands Program Temperature CommandsProgram Zone Conditions Program Security Mode ConditionsEdit Program Condition Program Control ConditionsProgram Other Conditions Program Time Clock ConditionsSet Up Dial Dial Order Dial Out NumberDial Out Numbers Exit Delay Set Up ArmingEntry Delay Set up Miscellaneous Format Number Description House Codes 2-16 X-10 All Off Daylight Savings Latitude, Longitude, and Time ZoneZone Name Controller Port Number Controller IP AddressEncryption Key Set Up NamesSet Up Address Set Up VoiceFire Escape Planning Underwriters Laboratories RequirementsFederal Communication Commission Notice If YOU have Trouble with Your Phones Canadian Industry Canada NoticeHMS 1100 Voice Dial-Out Planner Appendix a Dial OUT PlannerPress 9. The system will say Good-bye and hang up Instructions to Called PartyCode Char Appendix B Text Description Character CodesCode Description Appendix C Voice Description CodesFall Online Vault Page Page OnQTechnologies,Inc