Enviro 50-1472, C-11253, C-11102 owner manual Trouble Shooting, Problem Possible Cause Solution

Page 38

Trouble Shooting

Problem

Possible Cause

Solution

 

 

 

 

 

No transmissions;

Receiver must learn new

• Reset the receiver’s code, refer to MAINTENANCE

remote control

code.

AND SERVICE - CHANGING REMOTE HANDSET CODE.

doesn’t work.

 

 

 

 

One or more of the

• Replace the batteries, refer to MAINTENANCE AND

 

batteries are dead.

SERVICE - REPLACING THE BATTERIES.

 

The receiver is surrounded

• Change the position of the antenna.

 

by metal, reducing the

WARNING: Make sure that the antenna is not

 

transmission range.

 

too close to the electrode cable and ignition coil

 

 

 

 

(beneath the cover). It will damage the receiver

 

 

(see Figure 80).

 

 

 

 

 

 

 

 

 

Figure 80: Receiver’s Antenna

 

 

Position.

 

 

 

 

Receiver is malfunctioning.

• Replace receiver and reprogram code, refer to

 

 

MAINTENANCE AND SERVICE - CHANGING REMOTE

 

 

HANDSET CODE.

 

Transmitter is

• Replace transmitter and reprogram code, refer

 

malfunctioning.

to MAINTENANCE AND SERVICE - CHANGING REMOTE

 

 

HANDSET CODE.

 

Wiring at the valve has

• Replace the valve.

 

been damaged.

 

 

 

 

 

Pins on 8 wire connector

• Straighten the pins on the 8 wire connector.

 

have been bent.

 

 

Gas control valve is turned

• Turn the gas valve ON.

 

OFF.

 

 

 

 

 

Pilot has gone out.

• Relight the pilot

 

 

 

No ignition; no tone.

Receiver

• Replace the receiver and reset the receiver’s

 

 

code, refer to MAINTENANCE AND SERVICE -

 

 

CHANGING REMOTE HANDSET CODE.

 

 

 

No Ignition; One 5

Loose wire.

• Check and secure all wires

second continuous

 

 

Receiver

• Replace the receiver and reset the receiver’s

tone (7 short beeps

 

code, refer to MAINTENANCE AND SERVICE -

might be heard prior

 

CHANGING REMOTE HANDSET CODE.

to the 5 second

 

 

Pins on 8 wire connector

• Straighten the pins on the 8 wire connector.

tone).

have been bent.

 

 

 

 

 

 

 

Valve.

• Replace the valve.

38

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Contents Consumer InstallerFor Your Safety Safety Precautions GeneralTable of Contents Codes And Approvals Vented GAS Fireplace Heater Sonnet BV/DV NG/LPGSpecifications DimensionsTrimmable Operating Instructions Lighting and Turning OFF InstructionsAutomatic Pilot Mode Setting the TimeSetting C/24 hour or F/12 hour Clock Adjustment of Flame HeightSetting the Temperature Changing the Mode of OperationMAN Mode Manual Flame Height Adjustment Setting the TimerRemote Control Instruction Component Sound & ReasonMaintenance And Service Pilot FlameRemote Handset ReceiverMethods for Resetting the Receiver Method 1 From Outside the CabinetTo be Installed by a Qualified Service Agency only Kit Parts List Conversion Kit InstallationIs pointing out then the valve is Initial Installation Mantle width and heightQualified Installers only Kit Contents Quantity Description Vent Kit InstallationInstall of Intake Air Plug Venting Fireplace Inserts Installation of Sonnet DV and BV DescriptionInstallation Instructions KIT ComponentsVertical Vent Cap Underside Electrical Requirements Fan Kit Installation Removing/Installing Back PanelFan Only Replacement Gas Line ConnectionTo Test Valve Pressures Labeled Gas ValveInstallation Options Proper Pilot FlameSecondary Installation InstallationAssembly Screw Hook Bracket To the TrimMinimum size of Large Installation RemovalHook Placements Ensure the Sonnet is turned off and allow the unit to coolEmpty firebox showing the ledges for the back logs Third Stage Log Set Installation Log Set and Ember Installation Never operate the fireplace with the glass door removedTrouble Shooting Problem Possible Cause SolutionPossible Cause Solution Valve’sBV only Parts List Reference Part Description Part NumberNumber Parts ListOption Description Parts Diagram Components Parts Diagram Options Warranty To the DealerWarranty Warranty Installation Data Sheet