Wayne-Dalton 3982 Troubleshooting continued, Lock Arm Troubleshooting, Symptom, Probable Cause

Page 35

Troubleshooting (continued...)

	SYMPTOM	PROBABLE CAUSE	CORRECTIVE ACTION

		Outside door seal is too tight against the
		face of the door.	Reinstall the door seal so as to be not so
	Door is reversing at or near the ﬂ oor?	Vertical track is spaced too close to the	tight against the face of the door.
	Door is reversing at or near the ﬂ oor?

		bottom door section, causing the door to	Contact a qualiﬁ ed service person.
		bind.

			Adjust light ﬁ xture alignment of the
		Misalignment of the light ﬁ xture to the	receiver module with the sending LED on
	Light ﬁ xture will not light during the door	opener.	the opener.
	Light ﬁ xture will not light during the door
	operation or by pressing the wall station	Obstruction between light & opener.	Remove obstruction.
	light button?	Obstruction between light & opener.	Remove obstruction.
	light button?
		Sending LED blocked by opener cover.	Repostion LED to protrude through cover
			hole.

	Motor does not pull fully up when using	Disconnect cable has slipped inside of	Re-install handle per instruction in Step
	the emergency disconnect?	handle.	14.

			Ensure disconnect handle is in the “mo-
	Motor starts but the door will not move?	Opener is disconnected from the torque	tors operated” position.
		Opener is disconnected from the torque
		tube.	Re-install handle per instructions in Step
		tube.

			14.

			Using a screwdriver, rotate the detent pin
	Motor does not pivot down?		counterclockwise in 1/4 turn increments
		Detent pin is set too hard.	until the motor fully pivots down after the
	Motor pivots partially after the door	Detent pin is set too hard.	door closes.
	Motor pivots partially after the door		door closes.
	closes?		Refer to step 25.
			Refer to step 25.

	Motor pivots down prematurely (before		Using a screwdriver, rotate detent pin
	Motor pivots down prematurely (before		clockwise in 1/4 turn increments; until
	the door closes completely)?	Detent pin is set too soft.	motor fully pivots down after door closes,
			and opener immediately shuts off.
			See step 25.

Lock Arm Troubleshooting

SYMPTOM

PROBABLE CAUSE

CORRECTIVE ACTION

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Contents Model 3982 idrive Extension Spring Kit Important NoticeFCC Regulatory Information Table of ContentsSystem Requirements FCC and IC StatementINSTALLATION AND USE INSTALLATION AND USEHardware Kit: 3982 idrive Extension Spring Kit idrive Hardware Kit idrive Package ContentsTools Needed Available Accessories: For idriveStep 2: Remove Front Sheave idrive Retro-ﬁtInstallationExtension idrive Installation Step 1: Extension Spring Reliefshown in step Step 4: Flag Bracket InstallationStep 4A: Track Width Conformation NOTE: In some instances theredrums until instructed to do so Step 5: Cable Drum InstallationStep 6 Bottom Bracket Lifting Cables NOTE Do not remove shrink wrap from cablewrapped oppositely on the drum Step 7: Drum Wrap InstallationStep 8 Extension Spring Counterbalance JURY DO NOT PLACE FINGERS OR HAND Step 9: Safety Cable InstallationStep 10 Lower the Door WARNING TO AVOID SEVERE INNOTE: Do not force the opener onto Step 11: idrive Opener/Torque Tube AssemblyNOTE Hold the opener by the main body. Do not hold by the motorStep 13: Secure idrive Opener and Owner’s Manual Step 14: Disconnect Installationtion be pilot drilled using 1/8” drill bit NOTE: It is recommended that 1/4” lag screw locaStep 15: Wall Station Installation Pre-OperationInstallationStep 16 Multi-Opener/LightFixture Programming Switch Settings Light FixtureJumper Settings: Opener CEILING MOUNTING Step 17: Light Fixture InstallationWALL MOUNTING Light Fixture Installation Continuedpower back on at fuse box nectors Step 18: Photoelectric Safety Sensor InstallationNOTE: If wires must be lengthened or spliced into Installation Continued Photoelectric Safety Sensor#6 X 7/8 WOOD SCREWS POWER CORD FEMALE END OPENER Step 19: Power Connection Standard WiringCONVENIENT POWER OUTLET LIGHT FIXTURE POWER OUTLET RECEPTACLEStep 20 Power Connection Permanent Wiring Option Step 21 Securing the Opener Step 22: Photoelectric Safety Sensor AlignmentWall Station Programming Changing the wall station’s security codeUP/DOWN BUTTON PROFILE BUTTON Step 24 Install RoutineMOTOR OPERATED POSITION Step 27: Custom Settings Step 25: Detent Adjustment if requiredStep 26: Lock Arm Installation Step 29: Contact Obstruction Test Step 28 Photoelectric Obstruction Sensor TestTRANSMITTER PROGRAMMING Step 30: Transmitter Security CodeChange and Programming CHANGING THE TRANSMITTER’S SECURITY CODEPROGRAMMING Training HomeLink Unit Teaching Power UnitStep 31: Programming HomeLink to idrive per StepTransmitter Operation Important Safety Instructions8.SAVE THESE INSTRUCTIONS OperationWall Station Operation service person immediatelyDISCONNECTED, MOTOR UP POSITION Manual Door Operation Emergency DisconnectMOTOR DOWN POSITION DOOR LOCKED NOTE: Dispose of dead batteries properly MaintenanceMonthly Maintenance Battery replacementCORRECTIVE ACTION TroubleshootingSYMPTOM PROBABLE CAUSESYMPTOM Troubleshooting continuedLock Arm Troubleshooting SYMPTOMFor quick answers and helpful advise, call Wayne-DaltonCustomer ServiceLIFETIME LIMITED WARRANTY Questions??