Enviro Sonnet, C-11089 owner manual Trouble Shooting, Problem Possible Cause Solution

Page 36

Trouble Shooting

Problem

Possible Cause

Solution

 

 

 

 

 

No transmissions;

Receiver must learn new

• Reset the receiver’s code, refer to MAINTENANCE

remote control

code.

AND SERVICE - CHANGING REMOTE HANDSET CODE.

doesn’t work.

 

 

 

 

One or more of the

• Replace the batteries, refer to MAINTENANCE AND

 

batteries are dead.

SERVICE - REPLACING THE BATTERIES.

 

The receiver is surrounded

• Change the position of the antenna.

 

by metal, reducing the

WARNING: Make sure that the antenna is not

 

transmission range.

 

too close to the electrode cable and ignition coil

 

 

 

 

(beneath the cover). It will damage the receiver

 

 

(see Figure 78).

 

 

 

 

 

 

 

 

 

Figure 78: Receiver’s Antenna

 

 

Position.

 

 

 

 

Receiver is malfunctioning.

• Replace receiver and reprogram code, refer to

 

 

MAINTENANCE AND SERVICE - CHANGING REMOTE

 

 

HANDSET CODE.

 

Transmitter is

• Replace transmitter and reprogram code, refer

 

malfunctioning.

to MAINTENANCE AND SERVICE - CHANGING REMOTE

 

 

HANDSET CODE.

 

Wiring at the valve has

• Replace the valve.

 

been damaged.

 

 

 

 

 

Pins on 8 wire connector

• Straighten the pins on the 8 wire connector.

 

have been bent.

 

 

Gas control valve is turned

• Turn the gas valve ON.

 

OFF.

 

 

 

 

 

Pilot has gone out.

• Relight the pilot

 

 

 

No ignition; no tone.

Receiver

• Replace the receiver and reset the receiver’s

 

 

code, refer to MAINTENANCE AND SERVICE -

 

 

CHANGING REMOTE HANDSET CODE.

 

 

 

No Ignition; One 5

Loose wire.

• Check and secure all wires

second continuous

 

 

Receiver

• Replace the receiver and reset the receiver’s

tone (7 short beeps

 

code, refer to MAINTENANCE AND SERVICE -

might be heard prior

 

CHANGING REMOTE HANDSET CODE.

to the 5 second

 

 

Pins on 8 wire connector

• Straighten the pins on the 8 wire connector.

tone).

have been bent.

 

 

 

 

 

 

 

Valve.

• Replace the valve.

36

Image 36
Contents Installer For Your SafetyConsumer Safety Precautions GeneralTable of Contents Codes And Approvals Vented GAS Fireplace Heater Sonnet BV/DV NG/LPGSpecifications DimensionsTrimmable Operating Instructions Lighting and Turning OFF InstructionsSetting the Time Setting C/24 hour or F/12 hour ClockAutomatic Pilot Mode Adjustment of Flame HeightChanging the Mode of Operation MAN Mode Manual Flame Height AdjustmentSetting the Temperature Setting the TimerAdjusting the venturi air setting Component Sound & ReasonMaintenance And Service Pilot FlameRemote Handset ReceiverChanging Remote Handset Code Kit Parts List Conversion Kit InstallationOut of the firebox Each end that fit in to the brass nut but Initial Installation Mantle width and heightCan be started Kit Contents Quantity Description Vent Kit InstallationUnit Sheet metal screws evenly spaced Installation Instructions KIT ComponentsProper flame appearance. The amount of air Wall Bracket Top & Bottom Fan wiring diagram Tools RequiredFan Kit Installation Installing Power CordGrounding Power Cord Gas Line ConnectionTo Test Valve Pressures Opening Inlet Pressure Tap onSecondary Installation InstallationKit Contents Assembly Screw Hook Bracket To the TrimMinimum size of Large Installation RemovalHook Placements Ensure the Sonnet is turned off and allow the unit to coolEmpty firebox showing the ledges for the back logs Third Stage Log Set Installation Log Set and Ember Installation Never operate the fireplace with the glass door removedTrouble Shooting Problem Possible Cause SolutionPossible Cause Solution Valve’s SafetyParts List Components BV onlyPart Description NumberReference Part Description Part Number ComponentsDiagramParts Parts List Options Parts Diagram OptionsReference Option Description Part Number Warranty To the DealerWarranty Installation Data Sheet