Before calling for service, review this list. It may save you time and expense. This list includes common occurrences that are not the result of defective workmanship or materials in this appliance.
OCCURRENCE
Air conditioner will not operate.
Air from unit does not feel cold
enough.
Air conditioner cooling, but room is too warm - ice forming
on cooling coil behind decorative
front
Air conditioner cooling, but room is too warm - NO ice forming on
cooling coil behind decorative front.
Air conditioner turns on and off rapidly.
Noise when unit is cooling.
Water dripping INSIDE when unit is cooling.
Water dripping OUTSIDE when
unit is cooling,
Remote Sensing Deactivating
Prematurely (some models),
Room too cold.
SOLUTION
Wall | plug | disconnected. | Push plug | firmly | into | wall | outlet. | ||||
Plug | Current | Device | Tripped. | Press | the | RESET | button. | ||||
House | fuse | blown or circuit | breaker | tripped. | Replace fuse with time delay type or reset circuit breaker. | ||||||
Control | is | OFF. Turn | Control | ON and | set | to | desired | setting. | |||
Room temperature below 60°F (16°C). Cooling may not occur until room temperature rises above 60°F (16°C).
Temperature sensing element touching cold coil, located behind air filter. Straighten away from coil.
Reset to a lower temperature.
Compressor
Outdoor temperature below 60 °F (16 °C). To defrost the coil, set FAN ONLY mode.
Air filter may be dirty. Clean filter. Refer to Care and Cleaning section. To defrost, set to FAN ONLY mode.
Temperature | is set | too low | for | cooling. | To | defrost | the coil, | set to FAN ONLY mode. Then, |
set temperature | to | a higher | setting. |
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Dirty air filter | - air | restricted. | Clean air | filter. Refer | to | Care | and Cleaning | section. |
Temperature is set too high. Set temperature to a lower setting.
Air directional louvers positioned improperly. Position louvers for better air distribution.
Front of unit is blocked by drapes, blinds, furniture, etc. - restricts air distribution. Clear blockage in front of unit.
Doors, windows, registers, etc. open - cool air escapes. Close doors, windows, registers, etc.
Unit recently turned on in hot room. Allow additional time to remove "stored heat" from walls, ceiling, floor and furniture.
Dirty air filter - air restricted. Clean air filter.
Outside temperature extremely hot. Set FAN speed to a faster setting to bring air through cooling coils more frequently.
Air movement sound. This is normal. If too loud, set to lower FAN setting.
Sound of fan hitting
Window vibration - poor installation. Refer to installation instructions or check with installer.
Improper installation. Tilt air conditioner slightly to the outside to allow water drainage. Refer to installation instructions or check with installer.
Unit removing large quantity of moisture from humid room. This is normal during excessively humid days.
Remote control not located within range. Place remote control within 20 feet & 120 ° radius of the front of the unit.
Remote control signal obstructed. Remove obstruction.
Set temperature too low. Increase set temperature.
Remote Sensing activated (on some models) and remote control located in Hot Spot - Relocate remote control or deactivate remote sensing.
If These Solutions Fail, Call
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