KitchenAid KUDR01TJ Assistance Or Service, In the U.S.A, In Canada, If you need replacement parts

Page 18
ASSISTANCE

ASSISTANCE

OR SERVICE

Before calling for assistance or service, please check

“Troubleshooting.” It may save you the cost of a service call. If you still need help, follow the instructions below.

When calling, please know the purchase date and the complete model and serial number of your appliance. This information will help us to better respond to your request.

If you need replacement parts

If you need to order replacement parts, we recommend that you only use factory specified parts. These parts will fit right and work right, because they are made with the same precision used to build every new KITCHENAID® appliance. To locate factory specified replacement parts in your area, call our Customer Interaction Center telephone number or your nearest designated service center.

In the U.S.A.

Call the KitchenAid Customer Interaction Center toll free: 1-800-422-1230.

Our consultants provide assistance with:

Features and specifications on our full line of appliances.

Installation information.

Use and maintenance procedures.

Accessory and repair parts sales.

Specialized customer assistance (Spanish speaking, hearing impaired, limited vision, etc.).

Referrals to local dealers, repair parts distributors, and service companies. KitchenAid designated service technicians are trained to fulfill the product warranty and provide after-warranty service, anywhere in the United States.

To locate the KitchenAid designated service company in your area, you can also look in your telephone directory Yellow Pages.

For further assistance

If you need further assistance, you can write to KitchenAid with any questions or concerns at:

KitchenAid Brand Home Appliances

Customer Interaction Center

553 Benson Road

Benton Harbor, MI 49022-2692

Please include a daytime phone number in your correspondence.

In Canada

Call the KitchenAid Canada Customer Interaction Center toll free: 1-800-461-56818:30 a.m. - 5:30 p.m. (EST)

Our consultants provide assistance with:

Features and specifications on our full line of appliances.

Referrals to local dealers.

For service in Canada

Call 1-800-807-6777.KitchenAid designated service technicians are trained to fulfill the product warranty and provide after- warranty service, anywhere in Canada.

For further assistance

If you need further assistance, you can write to KitchenAid Canada with any questions or concerns at:

Customer Interaction Center

KitchenAid Canada

1901 Minnesota Court

Mississauga, Ontario L5N 3A7

Please include a daytime phone number in your correspondence.

18

Image 18
Contents Use & Care Guide UNDERCOUNTER DISHWASHERLAVE-VAISSELLE ENCASTRÉ Guide d’utilisation et d’entretienTABLE OF CONTENTS TABLE DES MATIÈRESDISHWASHER SAFETY Your safety and the safety of others are very importantBefore Using Your Dishwasher Model KUDR01TJ PARTS AND FEATURESDISHWASHER LOADING Using Your New DishwasherSTART-UP GUIDE Loading SuggestionsFLEXI-FOLD DOWN flexible tines Adjustable 2-position top rackLoading the Top Rack SURE-HOLD utility shelfLoading the Bottom Rack FLEXI-FLIP-AWAY tinesDetergent Dispenser DISHWASHER USELoading the Silverware Basket CULINARY CADDY utensil basketHow much detergent to use Rinse aid settingRinse Aid Dispenser Water HardnessCycle Selection Chart Dishwasher Efficiency TipsTo check water temperature To clear the indicators Changing a Cycle or SettingCanceling a Cycle Adding Items During a CycleSani Rinse Status IndicatorsClean Energy Saver DryWash System How the sensor adjusts the cycleWASHING SPECIAL ITEMS Drying SystemCleaning the interior Cleaning Your DishwasherCleaning the exterior To clean the drain air gapthe cost of a service call Dishwasher is not operating properly TROUBLESHOOTINGFirst try the solutions suggested here and possibly avoid Dishes are not completely cleanNoises Dishes do not dry completelyDishes are damaged during a cycle White spots on cookware with non-stick finishFor service in Canada ASSISTANCE OR SERVICEIf you need replacement parts In the U.S.ASECOND THROUGH FIFTH YEAR LIMITED WARRANTY KITCHENAID DISHWASHER WARRANTYONE-YEAR FULL WARRANTY LIFETIME FULL WARRANTYCONSERVEZ CES INSTRUCTIONS LA SÉCURITÉ DU LAVE-VAISSELLEIMPORTANTES INSTRUCTIONS DE SÉCURITÉ Votre sécurité et celle des autres est très importantePour un lave-vaisselle relié à la terre, branché avec un cordon Avant d’utiliser le lave-vaisselleINSTRUCTIONS DE MISE À LA TERRE Pour un lave-vaisselle branché en permanenceModèle KUDR01TJ PIÈCES ET CARACTÉRISTIQUESSuggestions de chargement GUIDE DE MISE EN MARCHEUtilisation de votre nouveau lave-vaisselle Conseils de fonctionnement silencieuxTablette utilitaire SURE-HOLD Chargement du panier supérieurTiges flexibles FLEXI-FOLD DOWN Panier supérieur réglable à 2 positionsImmobiliser les ustensiles de cuisson dans le panier, cavité Chargement du panier inférieurTiges FLEXI-FLIP-AWAY vers le basPanier à ustensiles CULINARY CADDY Chargement du panier à couvertsDistributeur de détergent Remplissage du distributeurQuantité de détergent à utiliser Distributeur d’agent de rinçageDureté de l’eau Quantité de détergentRéglage de la quantité d’agent de rinçage Conseils d’efficacité pour le lave-vaisselleTableau de sélection de programme Contrôle de la température de l’eauPour arrêter la vidange Annulation d’un programmeChangement d’un programme ou réglage Pour annuler les indicateursSani Rinse/rinçage sanitaire Addition de vaisselle durant un programmeSélection d’options Pour ajouter des articlesSystème de lavage Clean/propreIndicateurs d’état d’avancement du programme Système de séchageLAVAGE D’ARTICLES SPÉCIAUX Dispositif de protection contre le débordementENTRETIEN DU LAVE-VAISSELLE Essayer d’abord les solutions suggérées ici ellespourraient vous éviter le coût d’une visite de service DÉPANNAGERésidus de détergent dans la section avec couvercle du distributeur Vaisselle pas complètement nettoyéePrésence de taches sur la vaisselle Apparition d’un résidu blanc à l’avant du panneau d’accèsVaisselle pas complètement sèche ASSISTANCE OU SERVICEPour service au Canada Vaisselle endommagée au cours d’un programmeGARANTIE LIMITÉE DE LA DEUXIÈME À LA CINQUIÈME ANNÉE INCLUSIVEMENT GARANTIE DU LAVE-VAISSELLE KITCHENAIDGARANTIE COMPLÈTE DE UN AN GARANTIE COMPLÈTE À VIE