Miele CVA 3650 installation instructions Problem solving guide, A coffee capsule has jammed

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A coffee capsule has jammed.

Problem solving guide

. . . the message "Fault - 75" or "Fault - 76" appears in the display.

A coffee capsule has jammed.

^Open the front of the machine.

Press the master switch in the machine at the top left to disconnect it from the mains.

^Remove the waste container.

^Remove the carousel runners and the capsule plate from the machine.

^Replace everything in the machine and switch it on with the master switch.

^If this fault message continues to appear, please call the Miele Service Department.

Press the master switch in the machine at the top left to disconnect it from the mains. This is important for the following procedure - danger of injury.

^Remove the carousel runners and the capsule plate from the machine.

^There is an opening to the right of the slot for the capsule plate. Have a look to make sure a coffee capsule is not stuck here.

A capsule could also be jammed further up in the brew unit.

^Use a spoon handle or similar tool to remove the capsule.

^Fit the capsule plate, carousel runners and the capsule carousel back into the machine.

^Switch the machine on again with the master switch.

^Close the front of the machine.

^If this fault message continues to appear in the display, please call the Miele Service department, quoting the fault code.

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Contents Operating and installation instructions Coffee machine CVAen - GB Contents Settings Customising your machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Settings menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Selecting a language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Setting the time of day . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Setting the timer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Setting Automatic rinsing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Setting the Steam system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Setting the lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Info showing the number of drinks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Safety activating the System lock Cleaning and care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Rinsing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Water container . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Waste container . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Drip tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Grille with drip tray cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Capsule carousel and carousel runners . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Coffee outlet cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Interior and machine front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Capsule plate. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Steam valve . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Cappuccinatore milk frother . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Machine front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Descaling the machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Descaling when not prompted by a message. . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Problem solving guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 After sales service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 Electrical connection U.K., ZA, IRL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 Built-incoffee machines Caring for the environment Disposal of the packing materialDisposal of your old machine Guide to the machine Exterior viewInterior view mMaster switchoBrew unit pCapsule carousel qCarousel runners rWater container sDrip tray with gridWarning and safety instructions Safety with childrenTechnical safety Correct application~Installation work and repairs may Correct use ~Water in the drip tray can be very hot. Take great care when emptying it. Danger of scalding Brief description Using the coffee machine - first steps Before using for the first timeSwitching on ControlsSwitching off Filling the water container Open the front of the machineFilling the capsule carousel Taking capsules out of the capsule carouselSwitching on Making drinksBefore preparing the first drink Preparing espresso and coffeeCancelling preparation Preparing hot milk, milk froth and cappuccinoDouble portion Dispensing froth directly into the cup Preparing cappuccino Frothing milk in the cappuccinatoreAfter preparing milk/Interim cleaning Preparing hot milkUser profile drinks After useSettings Customising your machine Settings menuPossible setting options Automatic rinsing On, Off Steam system On, OffSelecting a language Showroom prog. Demo programme, OffSetting the time of day DisplayClock format To set the time of daySetting the timer Switch on atSwitch off after Switch off at ActivateSetting Automatic rinsing Setting the Steam systemSetting the lighting Safety activating the System lockInfo showing the number of drinks To activate or deactivate the SystemSetting the water hardness SoftMedium HardSetting the display Setting the volume keypad tone, buzzerResetting the factory default settings All settingsUser profiles Chamber symbols in the display How to allocate the types of coffeeAllocating and saving a coffee type Allocating the types of coffee Allocate typeSelect type Rename typeSaving an entry Not saving an entryChange type Delete typeProgramming the amount Setting the portion sizes Programming the portion size via the OK sensorProgramming the amount via Settings Setting portion sizes for different User profilesSetting up User profiles Selecting a User profileCreating a User profile Changing a User profile Deleting a User profileWhen switched on RevertManually After each useCleaning and care RinsingWater container Waste containerDrip tray Grille with drip tray cover Capsule carousel and carousel runnersCoffee outlet cover Interior and machine frontCapsule plate Steam valveCappuccinatore milk frother Machine front Avoid the following on all types of frontMaintenance Descaling the machine The descaling programme cannot Descaling when not prompted by a message Empty the waste container at the same timeProblem solving guide the machine suddenly switches itself offthe lighting suddenly switches itself off What to do ifthe time of day needs to be reset you cannot read the displayyou cannot open or close the front of the machine the steam smells of rubber no water comes out of the steam or hot water spoutcoffee preparation has been interrupted there are coffee grounds in the coffeethe espresso is not hot enough the coffee is too weak there is water in the waste containerthe descaling programme was started by mistake the message Fault - 72 appears in the display A coffee capsule has jammed Problem solving guide After sales service Non-rewireableplugs BS Electrical connection U.K., ZA, IRLWARNING THIS APPLIANCE MUST BE EARTHED Installation Built-incoffee machinesor in a dresser unit Installing a built-incoffee machine For units with 19 mm thick side wallsSecuring the machine Alteration rights reserved M.-Nr.07