Miele CVA 3650 Problem solving guide, What to do if, nothing appears in the display

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Problem solving guide

Problem solving guide

Repairs to electrical appliances should only be carried out by a suitably qualified and competent person in strict accordance with current local and national safety regulations. Repairs and other work by unqualified persons could be dangerous. The manufacturer cannot be held liable for unauthorised work.

Various messages will appear in the display to warn of certain problems. Follow the instructions which appear in the display to remedy the problem.

Other problems or situations which occur in general use are described in this section. With the help of the following notes minor faults in the performance of the machine, some of which may result from incorrect operation, can be put right without contacting the Service Department.

What to do if . . .

. . . the machine does not light up after it has been switched on.

Has the lighting been switched off?

^If is has, switch it back on (see "Settings: customising your machine - Setting the lighting").

^If not, then the lighting is defective. Call the Miele Service Department.

. . . nothing appears in the display.

The machine is not connected to the electricity supply.

^Is the master switch in the 0 position?

^Is it plugged in and switched on at the socket?

^Check that the fuse is not defective and that the mains fuse has not tripped. If it has, contact the Miele Service Department.

. . . the machine suddenly switches itself off.

The machine will switch itself off automatically after a certain length of time if it is not being used. This time depends on the switch off time which has been programmed.

The water temperature could be too high. The machine will remain switched off until the water has cooled down sufficiently.

^Is it plugged in and switched on at the socket?

. . . the lighting suddenly switches itself off.

If the machine has not been used for 15 minutes the lighting will switch itself off automatically. (See "Settings: customising your machine - Setting the lighting").

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Contents Operating and installation instructions Coffee machine CVAen - GB Contents Settings Customising your machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Settings menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Selecting a language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Setting the time of day . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Setting the timer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Setting Automatic rinsing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Setting the Steam system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Setting the lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Info showing the number of drinks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Safety activating the System lock Cleaning and care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Rinsing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Water container . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Waste container . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Drip tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Grille with drip tray cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Capsule carousel and carousel runners . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Coffee outlet cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Interior and machine front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Capsule plate. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Steam valve . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Cappuccinatore milk frother . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Machine front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Descaling the machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Descaling when not prompted by a message. . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Problem solving guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 After sales service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 Electrical connection U.K., ZA, IRL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 Built-incoffee machines Caring for the environment Disposal of the packing materialDisposal of your old machine Guide to the machine Exterior viewoBrew unit pCapsule carousel qCarousel runners Interior viewmMaster switch rWater container sDrip tray with gridTechnical safety Warning and safety instructionsSafety with children Correct application~Installation work and repairs may Correct use ~Water in the drip tray can be very hot. Take great care when emptying it. Danger of scalding Brief description Switching on Using the coffee machine - first stepsBefore using for the first time ControlsSwitching off Filling the water container Open the front of the machineFilling the capsule carousel Taking capsules out of the capsule carouselBefore preparing the first drink Switching onMaking drinks Preparing espresso and coffeeCancelling preparation Preparing hot milk, milk froth and cappuccinoDouble portion Dispensing froth directly into the cup Preparing cappuccino Frothing milk in the cappuccinatoreAfter preparing milk/Interim cleaning Preparing hot milkUser profile drinks After usePossible setting options Settings Customising your machineSettings menu Automatic rinsing On, Off Steam system On, OffSelecting a language Showroom prog. Demo programme, OffClock format Setting the time of dayDisplay To set the time of daySetting the timer Switch on atSwitch off after Switch off at ActivateSetting Automatic rinsing Setting the Steam systemInfo showing the number of drinks Setting the lightingSafety activating the System lock To activate or deactivate the SystemMedium Setting the water hardnessSoft HardSetting the display Setting the volume keypad tone, buzzerResetting the factory default settings All settingsUser profiles Allocating and saving a coffee type Chamber symbols in the displayHow to allocate the types of coffee Allocating the types of coffee Allocate typeSaving an entry Select typeRename type Not saving an entryChange type Delete typeProgramming the amount Setting the portion sizes Programming the portion size via the OK sensorProgramming the amount via Settings Setting portion sizes for different User profilesSetting up User profiles Selecting a User profileCreating a User profile Changing a User profile Deleting a User profileManually When switched onRevert After each useCleaning and care RinsingWater container Waste containerDrip tray Grille with drip tray cover Capsule carousel and carousel runnersCoffee outlet cover Interior and machine frontCapsule plate Steam valveCappuccinatore milk frother Machine front Avoid the following on all types of frontMaintenance Descaling the machine The descaling programme cannot Descaling when not prompted by a message Empty the waste container at the same timethe lighting suddenly switches itself off Problem solving guidethe machine suddenly switches itself off What to do ifthe time of day needs to be reset you cannot read the displayyou cannot open or close the front of the machine the steam smells of rubber no water comes out of the steam or hot water spoutcoffee preparation has been interrupted there are coffee grounds in the coffeethe espresso is not hot enough the coffee is too weak there is water in the waste containerthe descaling programme was started by mistake the message Fault - 72 appears in the display A coffee capsule has jammed Problem solving guide After sales service Non-rewireableplugs BS Electrical connection U.K., ZA, IRLWARNING THIS APPLIANCE MUST BE EARTHED Installation Built-incoffee machinesor in a dresser unit Installing a built-incoffee machine For units with 19 mm thick side wallsSecuring the machine Alteration rights reserved M.-Nr.07