Samsung FTQ307 Surface units, Will not maintain, Rolling boil or, Will not cook fast, Areas

Page 60

PROBLEM

POSSIBLE CAUSE

 

SOLUTION

The surface units

Improper cookware is being used.

•

Use pans which are flat and match the

will not maintain

 

 

diameter of the surface unit selected.

a rolling boil or

 

 

 

In some areas, the power (voltage)

•

Cover the pan with a lid until the desired

will not cook fast

may be low.

 

heat is obtained.

enough.

 

 

 

The surface units

A fuse in your home may be blown

•

Replace the fuse or reset the circuit

will not turn on.

or the circuit breaker tripped.

 

breaker.

 

 

 

 

 

The cooktop controls are set

•

Check to see the correct control is set for

 

improperly.

 

the surface unit you are using.

 

 

 

 

Pan does not heat

Pan not detected.

•

Check whether the pots or pans are

up

 

 

suitable for induction.

 

 

•

Refer to page 23 for proper pan selection.

 

 

 

 

 

Pan too small for proper pan

•

Use larger pan or this pan on a smaller

 

detection

 

cooking zone. Refer to page 23 for proper

 

and only works with low power.

 

pan selection.

 

 

 

 

 

 

 

 

Distance between surface unit and

•

Check whether the surface unit is properly

 

glass ceramic is too large.

 

positioned and touching the glass cooktop

 

 

 

surface.

 

 

 

 

Areas of

Food spillover was not cleaned.

•

Refer to the section on care and cleaning

discoloration on the

 

 

of the glass cooktop on page 52.

cooktop

The surface is hot and the model

•

This is normal. The surface may appear

 

features a light-colored cooktop.

 

discolored when it is hot. This is temporary

 

 

 

and will disappear as the glass cools.

 

 

 

 

The surface unit

This is normal.

•

The element will cycle on and off to

frequently cycles on

 

 

maintain the heat setting.

and off.

 

 

 

 

 

 

 

The oven will not

The range is not completely

•

Make sure the electrical plug is inserted

turn on.

plugged into the electrical outlet.

 

into a live, properly grounded outlet.

 

 

 

 

 

A fuse in your home may be blown

•

Replace the fuse or reset the circuit

 

or the circuit breaker tripped.

 

breaker.

 

 

 

 

 

The oven controls have been set

•

See the chapter on operating the oven.

 

improperly.

 

 

 

The oven is too hot.

•

Allow the oven to cool.

 

 

 

 

The appliance will

The appliance is not completely

•

Make sure the power cord is plugged into

not turn on.

plugged into the electrical outlet or

 

a live, properly grounded outlet. Check the

 

a fuse in your home may be blown

 

fuse and circuit breakers.

 

or the circuit breaker tripped.

 

 

 

 

 

 

 

Incomplete service wiring.

•

Call for service.

 

 

 

 

 

Power outage.

•

Check to see if the house lights will turn

 

 

 

on. If required, call your local electric

 

 

 

company for service.

The oven light will

The light bulb is loose or defective.

•

Tighten or replace the bulb.

not turn on.

 

 

 

The switch operating light is

•

Call for service.

 

 

broken.

 

 

60_ Troubleshooting

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Page 59 Page 61
Contents Electric Induction Range Features of your new range Latest in heat-distribution technologyImportant safety instructions Safety SymbolsANTI-TIP Device Do not enter inside the oven Induction cooktop Elements Electrical safety Oven Warming Drawer SELF-CLEANING Ovens GLASS/CERAMIC Cooking Surfaces Contents Introducing your new range OverviewWhat’s included with your range Induction cooking About induction cooktop cookingInduction surface since they can get hot Induction Cooking Safety instructions. Residual heat Location of the Induction Cooktop elements and controlsCookware for induction cooking zones Touch ControlBefore Using the Cooktop Use Quality Cookware in Good ConditionAlso remember to Cookware and burns may occurIncorrect Correct Using the touch control sensors Induction touch controlHow to set the appliance for induction cooktop cooking Switching the appliance onSelect cooking zone and heat seting Power boost control Switching the appliance offSimmer Control Control sensorSwitching a cooking zone off Using the child safety lockSwitching the child safety lock On / Off Suitability testUsing suitable cookware Size of pansBetter pans produce better results Energy saving tipsPower Management Suggested settings for cooking specific foods Cookware materialOperational Noises Cleaning Preventing marks and scratchesPreventing stains Preventing other damageUsing the warming drawer About the warming drawerRecommended settings Turning the warming drawer on or offLow Rolls soft, empty dinner plates Medium Roasts beef, pork, lambOperating the oven Oven control panelSetting the clock How to set the clockHow to change between a 12-hour and 24-hour display Press the SET/START or Clock AM/PM padMinimum and maximum settings Setting the kitchen timerHow to set the timer Press the Kitchen Timer ON/OFF padUsing the oven racks Before using the racksOven rack positions Baking layer cakesHow to set the thermostat How to adjust the thermostat while cookingBaking How to set the oven for convection baking Convection bakingTips for convection baking Recommended convection baking guide PieCookies BreadsHow to set the oven for convection roasting Convection roastingRecommended convection roasting guide PorkPoultry LambHow to set the oven for timed cooking Timed cookingDelay timed cooking How to set the oven for delay timed cookingUsing the broil pan How to set the oven for broilingBroiling Broil stop positionRecommended broiling guide Using the custom cook feature How to record a recipe settingHow to recall a setting How to set the oven for proofing ProofingUsing the keep warm function How to use the keep warm featureExtra features Fahrenheit or Celsius temperature selectionHour energy saving Convection auto conversion feature Thermostat adjustmentTurning the oven light on and off Sound on/offControl lockout Setting the Sabbath For use on the Jewish Sabbath & HolidaysSelf-cleaning Before a self-cleaning cycleMaintaining your appliance How to set the oven for self-cleaning How to delay the start of self-cleaningHow to turn off the self-cleaning feature After a self-cleaning cycleAfter a steam-cleaning cycle Steam-cleaning How to set the oven for steam-cleaningCare and cleaning of the oven Cleaning painted parts and decorative trimCleaning stainless steel surfaces Oven ventCleaning the broil pan and insert Oven racksOven door Care and cleaning of the glass cooktop Normal daily use cleaningRemoving burned-on residue Removing heavy, burned-on residueCleaning the cooktop seal Cleaning sugary spills and melted plasticRemoving metal marks and scratches Potential for permanent damage to the glass surfaceHow to remove the door How to replace the doorRemoving and replacing the oven door Locked position Unlocked positionHow to remove the warming drawer How to replace the warming drawerRemoving and replacing the warming drawer Unlocked position Locked positionChanging the oven light Troubleshooting TroubleshootingSurface units Will not maintainRolling boil or Will not cook fastTemperature is too Oven smokesExcessively during BroilingSelf-clean Cleaning cycleNot open after a Self-cleaning cycle Oven not clean after Brown streaks orDisplay flashes Drawer does notSlide smoothly or DragsWarranty Limited Warranty to Original PurchaserMemo Memo Memo Questions or COMMENTS?
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