
Troubleshooting
Occasionally a problem may arise that is minor in nature, and a service call may not be neccessary. Use this troubleshooting guide for a possible solution. If the unit continues to operate improperly, call an authorized service depot or Danby’s Toll Free Number
PROBLEM | POSSIBLE CAUSE | SOLUTION |
Dishwasher doesn’t | • Fuse blown or circuit breaker tripped. | • Replace fuse or reset circuit breaker. |
run | • Power supply is not turned on. | • Make sure dishwasher is turned on and |
| door is closed. Plug in cord securely. | |
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| • Check that water supply is connected and |
| • Water pressure is low. | the water is turned on. |
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Noise | • Some audible sounds are normal. | • Sound from soft food shredding action |
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| and detergent cup opening. |
| • Utensils are not secure in basket / some- | • Ensure everything is secured in the dish- |
| thing small dropped into basket. | washer. |
| • Motor hums. | • If you do not use often, dishwasher |
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| may hum- remember to fill and pump |
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| out appliance every week to keep the seal |
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| moist. |
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Suds in the tub | • Improper detergent. | • Use only dishwasher detergent to avoid |
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| suds. If suds are present, open the door |
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| and let suds evaporate. |
| • Spilled rinse agent. | • Always wipe rinse agent spills immediate- |
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| ly. |
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Dishes are not dry | • Rinse agent dispenser is empty. | • Make sure that the rinse agent dispener is |
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| filled. |
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Dishes and flatware | • Improper program selected/run. | • Select a stronger program. |
are not clean (spots | • Improper rack loading. | • Make sure that the detergent dispenser |
filming) |
| and spray arms are not blocked by large |
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| dishware. |
| • Extremely hard water. | • Remove all metal utensils from dishwash- |
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| er |
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Detergent left in dis- | • Dishes blocking detergent cups. | • |
penser cups |
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Water standing in | • This is normal. | • A small amount of clean water around the |
the bottom of the |
| outlet on the tub button at the back of the |
tub |
| tub keeps the water seal lubricated. |
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Water doesn’t pump | • Drain is clogged. | • Make sure the kitchen sink is draining |
out of the tub |
| well. If the dishwasher drains into a dispos- |
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| er, run it clear. |
| • Pump motor faulty. | • Have it checked by a qualified technician. |
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Dishwasher leaks / | • Overfill dispenser or rinse aid spills. | • Be careful not to overfill the rinse aid |
steams | • Dishwasher isn’t level. | dispenser. Spilled rinse aid could cause |
| • Steam is normal. | oversudsing and lead to overflowing. Wipe |
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| away any spills with a damp cloth. |
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| • Make sure the dishwasher is level. |
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| • Steam coming through the vent by the |
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| door latch is normal during drying and |
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| water draining. 9 |
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