Whirlpool MAH9700AW Troubleshooting Procedures, Noisy and/or Vibration/Walking, 16025909 Rev

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Noisy and/or Vibration/Walking

Troubleshooting Procedures

!WARNING

To avoid risk of electrical shock, personal injury or death, disconnect power to unit before servicing, unless testing requires power.

Disconnect inlet hoses from the Water Valve and clean the valve screens of any debris.

Noisy and/or Vibration/Walking

Check if the washer was properly leveled and the locking nuts are securely tightened up against the base frame of the washer.

Check and determine all four of the shipping bolts and spacers have been fully removed from the rear panel of the washer.

Check for proper load size and distribution. If clothes load is too small, add a few towels to balance the clothes load better.

Check the tightness of the rear pulley bolt. Tighten if necessary.

Clean floor and bottom side of washer feet. Check clearance. Refer to the back of machine and Installation Instruction.

Rubber Feet Leaving Marks on Floor

Use a pencil eraser to remove mark.

Walk washer into location, do not drag.

Additive Cups Full of Water

Small amount of water in bottom of additive cups is normal.

Remove and wash Dispenser Tray, removable Cup, and Rinse Cap.

Level washer.

Buttons do not Respond

Option and Function buttons respond differently according to each cycle.

Child Lock feature has been selected. To disable feature press and hold Wash/Rinse Temp and Spin Speed simultaneously until a beep is heard.

When display shows "End", only the Power Off button will function. Press Power Off and make new cycle selections.

Consumer Information Codes

If the consumer observes codes on display, see table below.

LED

Description

Diagnostic

Display

 

code

 

 

 

 

The water level

 

 

fails to drop

 

nd

below the Low

 

Water level reset

1

 

within 15

 

 

minutes, before a

 

 

spin begins.

 

 

 

 

 

Door failed to

 

LO

unlock after 3

2

 

attempts.

 

nF

Continuous fill of

 

 

12minutes. Total

3

 

fill of 14minutes.

 

 

 

 

 

Door failed to

 

FL

lock after3

4

 

attempts.

 

LE

Water sensor

8

level fault.

 

 

 

 

 

 

A fault is

 

 

detected in the

 

 

water level

 

OE

sensor. Data

 

(frequency)

E

 

shows the water

 

 

level is at or

 

 

above the

 

 

overflow level.

 

 

 

 

 

Detected a key

 

 

 

 

pressed more

 

E2

than 30seconds,

15

the key will be

 

 

 

assumed to be

 

 

stuck.

 

 

 

 

 

Never exceeded

 

 

 

dc

400rpm due to

10

an unbalanced

 

 

 

load.

 

 

The door has not

 

 

been opened

 

 

after two

 

od

complete wash

 

cycles. Door

17

 

switch was not

 

 

seen open since

 

 

the last two final

 

 

spins.

 

 

 

 

12

16025909 Rev. 0

©2005 Maytag Services

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Contents MAH9700AW Service27” Front Load Washer This Base Manual covers general informationImportant Notices for Servicers and Consumers Customer Service Support CenterREVIEW ALL APPROPRIATE SERVICE INFORMATION BEFORE BEGINNING REPAIRS Recognize Safety Symbols, Words, and LabelsTroubleshooting Component Testing InformationDisassembly Procedures General InformationImportant Safety Information Read all instructions before using the washerwhen required. Do not do it yourself unless you know how Replace worn power cords and/or loose plugsElectrical Service Information About Ground WiresGeneral Information Related PublicationsGrounding Instructions ExplanationTo avoid the risk of electrical shock or death, do not alter the plug Important Safety Information Service Parts and AccessoriesExtended Service Plan General InformationFeature Content 9700 Feature PackageM A H 9 0 0 A Y WTroubleshooting Procedures Will Not StartLeaking No TumblePerform Board Output Test Wet ClothesSee Will Not Spin Will Not LockNoisy and/or Vibration/Walking Rubber Feet Leaving Marks on FloorAdditive Cups Full of Water Buttons do not RespondService Mode Press Off exitsPress Off twice counterclockwisPress Spin Troubleshooting Procedures “Whites ”and the “Rotary Cycle Selector” is “Delicates” and the “Rotary Cycle Selector” button is pressed, the bleach valve will be turned on. This output will remain on until the “Rotary Cycle Selector” button is pressed again to turn off the output. The control will not allow the machine to fill past the High water level Troubleshooting Procedures spins Membrane PadGo to Door Lock 1 Press Chime and Extra Rinse keys for 3seconds again, or Codetaken Component Testing Information Test ProcedureIllustration ComponentCN10 ATC ControlWater flow through dispenser during Wash fill Note The heater will not turn on more than once in awash cycle no reheating WASHWater flow through dispenser during Rinse 1 fill RINSEWater flow through dispenser during Rinse 2 fill RINSEDisassembly Procedures Top RemovalWater Level Sensor Removal Disassembly Procedures EMI Filter RemovalReactor Removal Water Valve Removal Dispenser RemovalCombo Cold Valve Hot ValveDoor Removal Console RemovalDisassembly Procedures 2005 Maytag Services3. Remove hinge retainer plate 6. Remove the glass retainerFront Panel Removal Boot Removal Heater Removal2005 Maytag Services Motor Removal Disassembly Procedures Drain Pump Removal Outer Tub and Spinner Removal 1x12 - 32” long17. Remove ground wire 15.Remove Pressure Switch harness connector 16. Remove the Pressure Hose 14.Remove fill hoseDisassembly Procedures Disassembly Procedures 27.Lift Spinner to access Wave Washer 28.Remove screw and release tab to remove BafflesAppendix A DC68-02032B 2005 Maytag Services WA RNING ALCOVE OR CLOSET INSTALLATION LOCATION CONSIDERATIONSDRAIN FACILITY FLOORING2005 Maytag Services 16025909 Rev2005 Maytag Services 16025909 Rev2005 Maytag Services Appendix B 2005 Maytag Services 16025909 Rev2005 Maytag Services 16025909 Rev2005 Maytag Services 16025909 Rev2005 Maytag Services 16025909 Rev2005 Maytag Services 16025909 Rev2005 Maytag Services 16025909 Rev2005 Maytag Services 16025909 Rev2005 Maytag Services 16025909 Rev2005 Maytag Services 16025909 Rev2005 Maytag Services 16025909 Rev2005 Maytag Services 16025909 Rev2005 Maytag Services 16025909 Rev2005 Maytag Services 16025909 Rev2005 Maytag Services INFORM ATION CODES T ROUBLESHOOTINGCode Sy mbol M eani ng2005 Maytag Services 16025909 Rev