Whirlpool MAH9700AW General Information, Model Identification, Service, Parts and Accessories

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General Information

General Information

Model Identification

Complete registration card and promptly return. If registration card is missing:

For Maytag product call 1-800-688-9900 or visit the Web Site at www.maytag.com

For product in Canada call 1-866-587-2002 or visit the Web Site at www.maytag.com.

When contacting provide product information located on rating label. Record the following:

Model Number:

___________________

Manufacturing Number:

___________________

Serial or S/N Number:

___________________

Date of purchase:

___________________

Dealer’s name and address:

___________________

Serial Label is locatedon the back of the unit and the front behind the door.

Service

Keep a copy of sales receipt for future reference or in case warranty service is required. To locate an authorized technician:

For Maytag call 1-800-462-9824 or visit the Web Site at www.maytag.com.

For product in Canada call 1-866-587-2002 or visit the Web Site at www.maytag.com.

Warranty service must be performed by an authorized technician. We also recommend contacting an authorized technician, if service is required after warranty expires.

Parts and Accessories

Purchase replacement parts and accessories over the phone. To order accessories for your product call:

For Maytag product call 1-800-462-9824 or visit the Web Site at www.maytag.com.

For product in Canada call 1-866-587-2002 or visit the Web Site at www.maytag.com.

Extended Service Plan

We offer long-term service protection for this new washer.

Dependability PlusTM Extended Service Plan is specially designed to supplement Maytag’s strong warranty. This plan covers parts, labor, and travel charges.

Call 1-800-925-2020 for information.

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Contents MAH9700AW Service27” Front Load Washer This Base Manual covers general informationImportant Notices for Servicers and Consumers Customer Service Support CenterREVIEW ALL APPROPRIATE SERVICE INFORMATION BEFORE BEGINNING REPAIRS Recognize Safety Symbols, Words, and LabelsTroubleshooting Component Testing InformationDisassembly Procedures General InformationImportant Safety Information Read all instructions before using the washerwhen required. Do not do it yourself unless you know how Replace worn power cords and/or loose plugsElectrical Service Information About Ground WiresGeneral Information Related PublicationsTo avoid the risk of electrical shock or death, do not alter the plug Grounding InstructionsExplanation Important Safety Information Service Parts and AccessoriesExtended Service Plan General InformationFeature Content 9700 Feature PackageM A H 9 0 0 A Y WTroubleshooting Procedures Will Not StartLeaking No TumblePerform Board Output Test Wet ClothesSee Will Not Spin Will Not LockNoisy and/or Vibration/Walking Rubber Feet Leaving Marks on FloorAdditive Cups Full of Water Buttons do not RespondService Mode Press Off exitsPress Spin Press Off twicecounterclockwis 16025909 Rev “Whites ”and the “Rotary Cycle Selector” is “Delicates” and the “Rotary Cycle Selector” button is pressed, the bleach valve will be turned on. This output will remain on until the “Rotary Cycle Selector” button is pressed again to turn off the output. The control will not allow the machine to fill past the High water level 16025909 Rev Go to Door Lock spinsMembrane Pad taken 1 Press Chime and Extra Rinse keys for 3seconds again, orCode Component Testing Information Test ProcedureIllustration ComponentCN10 ATC ControlWater flow through dispenser during Wash fill Note The heater will not turn on more than once in awash cycle no reheating WASHWater flow through dispenser during Rinse 1 fill RINSEWater flow through dispenser during Rinse 2 fill RINSEWater Level Sensor Removal Disassembly ProceduresTop Removal Reactor Removal Disassembly ProceduresEMI Filter Removal Water Valve Removal Dispenser RemovalCombo Cold Valve Hot ValveDoor Removal Console RemovalDisassembly Procedures 2005 Maytag Services3. Remove hinge retainer plate 6. Remove the glass retainerFront Panel Removal 2005 Maytag Services Boot RemovalHeater Removal Motor Removal Disassembly Procedures Drain Pump Removal Outer Tub and Spinner Removal 1x12 - 32” long17. Remove ground wire 15.Remove Pressure Switch harness connector 16. Remove the Pressure Hose 14.Remove fill hoseDisassembly Procedures Disassembly Procedures 27.Lift Spinner to access Wave Washer 28.Remove screw and release tab to remove BafflesAppendix A DC68-02032B 2005 Maytag Services WA RNING ALCOVE OR CLOSET INSTALLATION LOCATION CONSIDERATIONSDRAIN FACILITY FLOORING2005 Maytag Services 16025909 Rev2005 Maytag Services 16025909 Rev2005 Maytag Services Appendix B 2005 Maytag Services 16025909 Rev2005 Maytag Services 16025909 Rev2005 Maytag Services 16025909 Rev2005 Maytag Services 16025909 Rev2005 Maytag Services 16025909 Rev2005 Maytag Services 16025909 Rev2005 Maytag Services 16025909 Rev2005 Maytag Services 16025909 Rev2005 Maytag Services 16025909 Rev2005 Maytag Services 16025909 Rev2005 Maytag Services 16025909 Rev2005 Maytag Services 16025909 Rev2005 Maytag Services 16025909 Rev2005 Maytag Services INFORM ATION CODES T ROUBLESHOOTINGCode Sy mbol M eani ng2005 Maytag Services 16025909 Rev