Whirlpool MAH9700AW manual Troubleshooting Procedures, 16025909 Rev, Maytag Services, Code, taken

Page 20
Code

Troubleshooting Procedures

!WARNING

To avoid risk of electrical shock, personal injury or death, disconnect power to unit before servicing, unless testing requires power.

Diag.

Description

Trigger

Action to be

Code

 

 

taken

 

 

Tach signal

 

 

 

exists without

 

 

Motor tach

torque

Displays " bE".

 

signal exists

command or

25

without

when not

Replace Machine

 

motor

expected

Control Board.

 

running.

(Abnormal

 

 

 

condition

 

 

 

only).

 

26-28

 

Not Used

 

 

 

 

 

Sump

Abnormal

Displays " tE".

 

high/low temp

- Loose or pinched

 

thermistor

29

or ohm

wires

failure

 

resistance

- Bad sump

 

(Optional)

 

seen

thermistor

 

 

30-33

 

Not Used

 

 

 

 

 

 

Machine

Display “E3

 

 

control is

Evaluate wire

 

 

attempting to

harness for loose or

 

Motor Drive

drive the

unhooked

 

motor but is

connections. If

 

failure

2E

not seeing

machine has

(Locked, Hall

 

any tach

separate motor

 

sensor fault)

 

response.

control, perform self

 

 

 

 

Visual check

diagnostic motor

 

 

shows motor

test. See “Board

 

 

is not moving.

Output Test

 

 

Machine

Display "Sr".

 

System

control does

34

not see relay

Replace machine

Relay failure

 

 

open when it

control board.

 

 

should.

 

35

 

Not Used

 

 

 

 

Diag.

Description

Trigger

 

Action to be

Code

 

 

 

taken

36

Heater relay

Heater Relay

 

Display "Hr".

failure.

Check signal

 

Replace Machine

 

not sensed.

 

Control Board.

 

 

 

 

 

 

 

Displays

 

Motor failure

Over Current

 

"3E".Check the

3E

(Over

is detected.

 

motor windings, the

Motor won't

 

speed sensor,

 

current)

 

 

turn.

 

wiring connections,

 

 

 

 

 

 

 

or Control Board.

40-49

 

Not Used

 

 

 

 

 

 

Voltage for

Voltage for

 

Display

 

motor control

 

91

motor control

 

"2E".Replace

bus is over

bus is over

 

Machine Control

 

specified

 

 

limit

 

Board.

 

limit

 

 

 

 

 

 

Voltage for

Voltage for

 

Display

92

motor control

motor control

 

"2E".Replace

specified

bus is under

 

Machine Control

 

 

 

limit

specified limit

 

Board.

Exit Service Mode

To exit:

1)Press Chime and Extra Rinse keys for 3seconds again, or

2)Press Off, or

3)Unplug the machine. After five (5) minutes of inactivity (user key presses) in Service Mode, the machine will exit the Service Mode and resume normal operations. Pressing the Off key will completely exit Service Mode. If a cycle is running, cancel the cycle. Pressing the Rotary Selector knob while running a test will pause the individual test, while remaining in Service Mode. A power loss during Service Mode will cancel this mode.

20

16025909 Rev. 0

©2005 Maytag Services

Image 20
Contents MAH9700AW Service27” Front Load Washer This Base Manual covers general informationImportant Notices for Servicers and Consumers Customer Service Support CenterREVIEW ALL APPROPRIATE SERVICE INFORMATION BEFORE BEGINNING REPAIRS Recognize Safety Symbols, Words, and LabelsTroubleshooting Component Testing InformationDisassembly Procedures General InformationImportant Safety Information Read all instructions before using the washerwhen required. Do not do it yourself unless you know how Replace worn power cords and/or loose plugsElectrical Service Information About Ground WiresGeneral Information Related PublicationsTo avoid the risk of electrical shock or death, do not alter the plug Grounding InstructionsExplanation Important Safety Information Service Parts and AccessoriesExtended Service Plan General InformationFeature Content 9700 Feature PackageM A H 9 0 0 A Y WTroubleshooting Procedures Will Not StartLeaking No TumblePerform Board Output Test Wet ClothesSee Will Not Spin Will Not LockNoisy and/or Vibration/Walking Rubber Feet Leaving Marks on FloorAdditive Cups Full of Water Buttons do not RespondService Mode Press Off exitsPress Spin Press Off twicecounterclockwis 16025909 Rev “Whites ”and the “Rotary Cycle Selector” is “Delicates” and the “Rotary Cycle Selector” button is pressed, the bleach valve will be turned on. This output will remain on until the “Rotary Cycle Selector” button is pressed again to turn off the output. The control will not allow the machine to fill past the High water level 16025909 Rev Go to Door Lock spinsMembrane Pad taken 1 Press Chime and Extra Rinse keys for 3seconds again, orCode Component Testing Information Test ProcedureIllustration ComponentCN10 ATC ControlWater flow through dispenser during Wash fill Note The heater will not turn on more than once in awash cycle no reheating WASHWater flow through dispenser during Rinse 1 fill RINSEWater flow through dispenser during Rinse 2 fill RINSEWater Level Sensor Removal Disassembly ProceduresTop Removal Reactor Removal Disassembly ProceduresEMI Filter Removal Water Valve Removal Dispenser RemovalCombo Cold Valve Hot ValveDoor Removal Console RemovalDisassembly Procedures 2005 Maytag Services3. Remove hinge retainer plate 6. Remove the glass retainerFront Panel Removal 2005 Maytag Services Boot RemovalHeater Removal Motor Removal Disassembly Procedures Drain Pump Removal Outer Tub and Spinner Removal 1x12 - 32” long17. Remove ground wire 15.Remove Pressure Switch harness connector 16. Remove the Pressure Hose 14.Remove fill hoseDisassembly Procedures Disassembly Procedures 27.Lift Spinner to access Wave Washer 28.Remove screw and release tab to remove BafflesAppendix A DC68-02032B 2005 Maytag Services WA RNING ALCOVE OR CLOSET INSTALLATION LOCATION CONSIDERATIONSDRAIN FACILITY FLOORING2005 Maytag Services 16025909 Rev2005 Maytag Services 16025909 Rev2005 Maytag Services Appendix B 2005 Maytag Services 16025909 Rev2005 Maytag Services 16025909 Rev2005 Maytag Services 16025909 Rev2005 Maytag Services 16025909 Rev2005 Maytag Services 16025909 Rev2005 Maytag Services 16025909 Rev2005 Maytag Services 16025909 Rev2005 Maytag Services 16025909 Rev2005 Maytag Services 16025909 Rev2005 Maytag Services 16025909 Rev2005 Maytag Services 16025909 Rev2005 Maytag Services 16025909 Rev2005 Maytag Services 16025909 Rev2005 Maytag Services INFORM ATION CODES T ROUBLESHOOTINGCode Sy mbol M eani ng2005 Maytag Services 16025909 Rev