Whirlpool MAH9700AW manual Troubleshooting Procedures, Maytag Services, 16025909 Rev

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Troubleshooting Procedures

!WARNING

To avoid risk of electrical shock, personal injury or death, disconnect power to unit before servicing, unless testing requires power.

Fast Time Down Test

¤ While any test or cycle is running in Service Mode, pressing the Temperature key will advance the program to the next cycle stage.

Cycle stages are located at key locations in the machine operation. As the program is advanced it will index as follows: The end of each fill (the same as the beginning of a tumble session for Wash, or Rinse); at the beginning of a drain session; at the beginning of a spin session (at this position, check the water level, if over reset level, drain first before entering the spin function); at the beginning of a fill session; at the beginning of Bleach fill; at the beginning of Fabric Softener fill; and every 3 minutes during the tumble sessions (Wash, and Rinses).

Quick Service Cycle

While in Service Mode, pressing the Temperature and Soil Level key for 3seconds will start a Quick Service Cycle.

This will be a quick check of all systems. If display shows od then open and close door. Pressing Spin Speed will advance to the next cycle. The following steps are performed: Display shows “SC”.

1.Hot water for 5 seconds and then turn off.

2.Cold water for 5 seconds and then turn off.

3.Bleach valve for 5 seconds and then turn off.

4.Dispenser softener using cold water and bleach water for 5 seconds and then turn off.

5.Turn on Cold valves until the control detects proper water level. During this time, tumble at 45 rpm for 5seconds in a clockwise direction, pause for 2seconds, tumble at 45 rpm for 5 seconds in a counterclockwise direction, pause for 2 seconds. Continue pattern until the water level is detected. Minimum time for this segment to be 5 seconds. After water height is achieved, continue tumble pattern for another 14 seconds. If the washer is equipped, turn on heater for first 5 seconds of this tumble pattern. Advance the washer to next step if water is not connected to machine.

6.Drain and spin to maximum speed. Machine will achieve maximum speed using the safest, fastest method.

7.Display a “PA” (Passed) continuously for 5 seconds I no diagnostic codes were logged during the test. Washer will return to the normal Service Mode at the end of the 10 second period.

The “SC” in the display will blink as an indication of failure, and continue blinking until the quick service cycle test has reached the end. Any diagnostic code logged during this test will result in failure of the test, but will not necessarily stop the test. During the Quick Service Cycle, pressing the Spin Speed key will

advance to the next step. Pressing

Manual backgroundManual backgroundManual backgroundManual backgroundManual backgroundManual backgroundManual backgroundManual background the Rinse&Spin and Spin Only keys will suspend the machine at the current step for up to 10 minutes or until Delay

Start and Chime are pressed again. All LED’s should flash on and off while the system is suspended or on hold.

LED/Switch Test

While in Service Mode, press the Delay key to start a LED/Switch check. All the LED’s can be toggled or slewed by pressing the key associated with the LED or set of LED’s. All keys (including the OFF button) must be pressed within 5 minutes for this test to pass. “PA” will be displayed for five (5) seconds once all keys have been pressed and the test is completed. Following 20seconds of inactivity at any point, this test will exit without any display. The Power Off switch pad must be pressed twice within 30 seconds to cancel this test.

Switch

Action

 

 

Delay Start

Press once

Chime

Press 3 times

Extra Rinse

Press once

Soil Level

Press 4 times

Spin Speed

Press 5 times

Temperature

Press 5 times

Rinse&Spin

Press once

Spin Only

Press once

Prewash

Press once

Extended Spin

Press once

Selector Knob

Rotate 1 full revolution clockwise

Selector Knob

1 position counterclockwise

Start Pause

Press once

Selector Knob

Press once

Power Off

Press once

 

 

Board Input Test

IN

•

While in Service Mode, pressing the Spin

 

Only key will begin the Board Input Test.

 

 

 

 

This test turns on a specified output after

 

 

a key press. Pressing the Spin Only key

 

 

again cancels the test.(Display shows

©2005 Maytag Services

16025909 Rev. 0

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Contents This Base Manual covers general information MAH9700AWService 27” Front Load WasherRecognize Safety Symbols, Words, and Labels Important Notices for Servicers and ConsumersCustomer Service Support Center REVIEW ALL APPROPRIATE SERVICE INFORMATION BEFORE BEGINNING REPAIRSGeneral Information TroubleshootingComponent Testing Information Disassembly ProceduresReplace worn power cords and/or loose plugs Important Safety InformationRead all instructions before using the washer when required. Do not do it yourself unless you know howRelated Publications Electrical Service InformationAbout Ground Wires General InformationGrounding Instructions ExplanationTo avoid the risk of electrical shock or death, do not alter the plug 16025909 Rev General Information ServiceParts and Accessories Extended Service Plan0 0 A Y W Feature Content9700 Feature Package M A H 9No Tumble Troubleshooting ProceduresWill Not Start LeakingWill Not Lock Perform Board Output TestWet Clothes See Will Not SpinButtons do not Respond Noisy and/or Vibration/WalkingRubber Feet Leaving Marks on Floor Additive Cups Full of WaterPress Off exits Service ModePress Off twice counterclockwisPress Spin Troubleshooting Procedures “Whites ”and the “Rotary Cycle Selector” is “Delicates” and the “Rotary Cycle Selector” button is pressed, the bleach valve will be turned on. This output will remain on until the “Rotary Cycle Selector” button is pressed again to turn off the output. The control will not allow the machine to fill past the High water level Troubleshooting Procedures spins Membrane PadGo to Door Lock 1 Press Chime and Extra Rinse keys for 3seconds again, or Codetaken Component Component Testing InformationTest Procedure IllustrationATC Control CN10WASH Water flow through dispenser during Wash fillNote The heater will not turn on more than once in a wash cycle no reheatingRINSE Water flow through dispenser during Rinse 1 fillRINSE Water flow through dispenser during Rinse 2 fillDisassembly Procedures Top RemovalWater Level Sensor Removal Disassembly Procedures EMI Filter RemovalReactor Removal Hot Valve Water Valve RemovalDispenser Removal Combo Cold ValveConsole Removal Door Removal6. Remove the glass retainer Disassembly Procedures2005 Maytag Services 3. Remove hinge retainer plateFront Panel Removal Boot Removal Heater Removal2005 Maytag Services Motor Removal Disassembly Procedures Drain Pump Removal 1x12 - 32” long Outer Tub and Spinner Removal16. Remove the Pressure Hose 14.Remove fill hose 17. Remove ground wire 15.Remove Pressure Switch harness connectorDisassembly Procedures Disassembly Procedures 28.Remove screw and release tab to remove Baffles 27.Lift Spinner to access Wave WasherAppendix A DC68-02032B 16025909 Rev WA RNING FLOORING ALCOVE OR CLOSET INSTALLATIONLOCATION CONSIDERATIONS DRAIN FACILITY16025909 Rev 2005 Maytag Services16025909 Rev 2005 Maytag Services16025909 Rev Appendix B 16025909 Rev 2005 Maytag Services16025909 Rev 2005 Maytag Services16025909 Rev 2005 Maytag Services16025909 Rev 2005 Maytag Services16025909 Rev 2005 Maytag Services16025909 Rev 2005 Maytag Services16025909 Rev 2005 Maytag Services16025909 Rev 2005 Maytag Services16025909 Rev 2005 Maytag Services16025909 Rev 2005 Maytag Services16025909 Rev 2005 Maytag Services16025909 Rev 2005 Maytag Services16025909 Rev 2005 Maytag Services16025909 Rev M eani ng INFORM ATION CODEST ROUBLESHOOTING Code Sy mbol16025909 Rev 2005 Maytag Services
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