Something not working
Certain problems are due to lack of simple maintenance or oversights, which can be solved easily without calling out an engineer.
The dishwasher is fitted with a number of alarm systems which can help you to quickly determine the cause of any problems.
The dishwasher will not start or stops during operation, all push buttons are inoperative except for the On/Off
push button and all the indicator lights turn off. In the digital display one of the following flashing fault codes will appear AL1, AL2, AL3, AL4, AL5, AL6, AL7, AL8 and an audible signal will inform you of the alarm intervention. Press the On/Off pushbutton to switch off the dishwasher and carry out the following suggested corrective
actions listed below.
Once the checks have been carried out switch on the dishwasher and start a washing programme, if the fault code reappears in the digital display, contact your local Service Force Centre.
Important: If you call out an engineer to a fault listed below or to repair a fault caused by incorrect use or installation a charge will be made if the appliance is in guarantee.
Symptom | Fault | code | Solution |
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The machine will not start |
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| ● The door has not been properly closed. | Indicator light |
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| "open door" illuminates. |
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| ● The plug is not properly inserted in the power socket. |
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| ● There is a power failure. |
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The machine does not fill | Indicator light |
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| ● Ensure the water tap is open. |
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with water | "water tap" flashes |
| ● Ensure the mains water supply has not been cut off. |
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| and/or alarm AL5 | ● The inlet hose may be squashed or bent. Reposition the |
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| hose. |
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| ● The inlet hose may be blocked. Switch off the water |
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| supply and clean the filter. |
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The dishwasher will not drain | Alarm AL6 |
| ● The drain hose may be squashed or bent. Reposition the |
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| hose. |
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| ● The sink may be blocked. Clear any blockages. |
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| ● The drain hose extension is not correct. Follow the |
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| instructions for connecting to the waste. |
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| ● There is no vent in the end of the drain hose. |
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General | Alarms AL1, AL2, |
| ● Switch off the dishwasher. Switch it back on and start the |
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| AL3, AL4, AL7 | programme. If the alarm reappears, call the local |
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| AL8 |
| Service Force Centre. |
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The machine is noisy |
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| ● Dishes are rattling against each other, refer to “Loading |
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| your machine”. |
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| ● The spray arms are knocking against the dishes. Refer |
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| to "Loading your machine". |
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The door is difficult to close |
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| ● The dishwasher is not level, or not properly |
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Visible lime deposits or |
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| ● Check that there is salt and that the salt cap is tight. |
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white film on the dishes |
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| ● Check that the right level of the water softener is setted. |
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The dishes are not quite dry |
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| ● The rinse aid has run out or too little is being used | . |
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The dishes are not clean |
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| ● The baskets are too full. |
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(poor wash) |
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| ● The dishes have not been arranged properly. |
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| ● The spray arms do not rotate |
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| ● The spray arms are clogged. |
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| ● The filters are clogged. |
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| ● The filters are not in the correct position. |
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| ● Not enough detergent has been used or it is unsuitable. |
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| ● The detergent is old or has gone hard. |
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| ● The salt container cap is not properly closed. |
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| ● The washing programme selected is too gentle. |
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20 | RIM09UKen |