Troubleshooting Guide

				TROUBLESHOOTING GUIDE

OVEN PROBLEM				POSSIBLE CAUSES AND/OR REMEDY
Range does not function				Range is not connected to electrical power. Ask a professional to check
				power circuit breaker, wiring and fuses.
Self‐clean cycle does not activate				Door is not shut tight enough for automatic door latch to lock
Broil does not work				Temperature control knob is rotated too far past broil position (500°F);
				PRE‐HEATING indicator will light intermittently
Door does not open				Oven is still in self‐clean mode. Door latch will release when safe
				temperature is reached.
Oven light does not work				Light bulb is burned out. Range is not connected to power/ clean is cycle
				on
Igniters does not work				Circuit is tripped. Fuse is blown. Range is not connected to power.
Igniters sparking but no flame				Gas supply valve is in “OFF” position. Gas supply is interrupted.
ignition
Igniters spark continuously after				Ignition micro‐switches remain incorrectly engaged; call a qualified
flame ignition				technician for repair.
Burner ignites but flame is large,				Burner ports are clogged. Unit is not set to the appropriate gas type. Call
distorted, or yellow				a qualified technician for gas conversion procedure.
Oven door is locked and will not				Turn the oven off at the circuit breaker and wait 5 minutes. Turn breaker
release, even after cooling				back on. The oven should reset itself and will be operable.
				Check the circuit breaker or fuse box to your house. Make sure there is
Oven is not heating				proper electrical power to the oven. Make sure the oven temperature
				has been selected.
Oven light is not working				Replace or reinsert the light bulb if loose or defective.
properly
Oven light stays on				Check for obstruction in oven door. Check to see if hinge is bent.
Cannot remove lens cover on				There may be soil build‐up around the lens cover. Wipe lens cover area
light				with a clean dry towel prior to attempting to remove the lens cover.
PRE‐HEATING indicator lights up				This is a FAULT alarm indicating the failure of the cooling fan/s. Try
intermittently and		sound	alarm	resetting by turning both selectors to the OFF position. If the error is not
on				repaired, call a qualified technician for diagnosis and repair. If not
				repaired, this error indicator will appear again within 10 seconds once
				the oven is activated in any functions for which cooling fans are required
				to operate, preventing the use of the oven. Set both selectors to OFF
				position and call a qualified technician for repair.
HEATING	indicator	light turned		This is a FAULT indicating failure of the oven sensor temperature probe;
on intermittently and with sound				in this case cooling fans will start automatically. To reset, switch both
alarm on				selector to the OFF position.	To stop buzzer and light indicator,
				disconnect the appliance from the main electrical supply and call a
				qualified technician for repair.
CLEAN	indicator	light	on	Electrical power failure happening during cleaning cycle operation;
intermittently and		sound	alarm	cleaning cycle interrupted; cooling fans remains both activated; the
on				error will be reset by putting two selectors in OFF position; repeat
				cleaning cycle if needed after 3‐4 hours.
CLEAN indicator light turned on				Interruption/Stop of an incomplete cleaning cycle due to a intentional or
intermittently, sound alarm off				accidental displacement of one of the two oven selectors from CLEAN
				position during cleaning cycle	operation; put both selectors in OFF

OVEN PROBLEM

POSSIBLE CAUSES AND/OR REMEDY

HEATING

CLEAN