HP E1200-320 98

98 Troubleshooting

Contents

*AD577-96004 Page Contents Page Page Page About this guide Intended audience Related documentation Document conventions and symbols HP technical support HP-authorizedreseller Helpful web sites 1 Introduction Operation indicators How the HP e1200-3204Gb FC Interface Card works Processing SCSI information HP e1200-3204Gb FC Interface Card features Fibre Channel features SCSI bus features HP e1200-3204Gb Interface Card benefits 2 Installation, cabling, and setup Installing the HP e1200-3204Gb Interface Card Identifying product components Removal and installation Removing an existing interface card Installing a new card Page Page Page Interfaces and connections Fibre Channel connections SCSI connection Ethernet connection Serial port connection Setting up serial port communications 3 Device management SCSI bus configuration FC port configuration FC arbitrated loop addressing Soft addressing Discovery Host bus adapter configuration Logical unit management Page Page 4 Interface card management Configuration methods Serial port management access Out-of-bandEthernet management access Command Line Interface Visual manager Inband SCSI-3commands Page 5 Visual manager user interface Visual manager access Main menu Visual Manager menu structure Home page System menu Serial configuration Network configuration Active fabric configuration User Real-TimeClock configuration Reset menu Ports menu Fibre Channel port configuration SCSI bus configuration Discovery menu Page Mapping menu Fibre Channel mapping tasks Viewing and changing Fibre Channel map information Viewing and changing Fibre Channel host information Statistics menu Utilities menu FTP utility access Trace settings configuration Current, previous, and last assert trace displays Clear current trace buffer or assert trace buffer Event log settings Event log display Clear event log SCSI command tracking Report menu Reboot option 6 Using the Command Line Interface Power-upmessages Perform configuration Baud rate configuration Ethernet configuration Page Fibre Channel configuration Page Page Parallel SCSI configuration SCSI initiator menu Maximum SCSI bus speed menu Device mapping Adding an entry Creating an entry Remove gaps Deleting an entry Adding a host Deleting a host Editing a host Page Trace and event settings configuration Event configuration Special event logging configuration Real-Timeclock configuration Save configuration Restore last saved configuration Reset to factory defaults System utilities System statistics menu Page Page Page Event Log Runtime report Diagnostics mode Special FC link control Display trace and assertion history Get a copy of trace buffer Reboot Download a new revision of the firmware 7 Using the FTP interface Backup/restore configuration settings Configuration backup procedure Configuration restore procedure Get a copy of trace buffer or event log Updating firmware Page 8 Troubleshooting General troubleshooting Indicators Basic verification Serial port problems Login problems Windows driver Verify SCSI bus configuration Verify Fibre Channel connection Verify SCSI devices in Windows NT Verify configuration Verify mapping Verify devices Verify host configuration Verify HBA device driver information Running diagnostics Technical support Page A Serial and Ethernet pin assignments RJ-11pin assignments DB-9pin assignments RJ-45Ethernet Pin Assignments Page B Regulatory compliance and safety Regulatory compliance Federal Communications Commission notice Laser device International notices and statements Canadian notice (avis Canadien) European Union notice BSMI notice Japanese notice Safety Battery statement Taiwan battery recycling notice Page C Inband SCSI-3commands General commands Report LUNs command Inquiry command EVPD Page Device Identification Page Page D Addressing, structures, and operations Auto Assigned addressing option Indexed addressing option SCC addressing option Page EEnabling DHCP on the HP e1200-3204Gb FC Interface Card Setting up DHCP over interface card interfaces Serial and Telnet interfaces Page Special note regarding Ethernet IP, subnet mask, and gateway addresses Visual Manager Page Glossary Page Page Page Page Page Index