Before Calling for Service, Problem Check

Before Calling for Service

Problem	Check
Oven light does not work.	Check for loose bulb. Check for burned out bulb; replace with
	40-watt appliance bulb.

Oven does not heat.	Confirm range is plugged in.
	If both oven and surface elements do not heat, check circuit
	breaker. Check control for proper setting.

Oven door will not open.	Wait for oven to cool. Door latch will release automatically after
	oven cools. Do not force lock lever.

Oven temperature is not accurate.	Store purchased oven thermometers do not measure oven
	temperature accurately. An accurate digital thermometer is
	necessary to calibrate oven.
	Check for blocked heat vents.
	Aluminum foil alters oven temperature.
	Change oven temperature through oven control.

Oven element cycles on and off.	This condition is normal when baking or roasting. To maintain
	a temperature for baking, oven cycles on and off. The
	temperature may vary up to 25°F higher or lower than the oven
	temperature set on the control.

The oven smokes the first few times it is	Minor smoking is normal first few times oven is used.
turned on.

Odor or smoke while self-cleaning the oven.	There may be some smoke and odor during the first few
	cleaning cycles. If there is excessive smoke or odor, too much
	soil remains in the bottom of the oven. If the oven smokes
	excessively, turn off the oven, wait for oven to cool and wipe
	away excess soil.
	Reset the clean cycle.

Smoothtop element cycles on and off.	Normal condition.

Range top is warm during use .	Normal condition.

Food cooks slowly or will not maintain	Improper cookware causes poor cooking results. Pan bottoms
constant boil.	must be flat. Pans should be made of heavy material and be
	same diameter as surface element. See “ Cooking Utensils”
	section.

Coil surface element does not heat.	Check to see if element is not plugged in. If element still does
	not heat, switch same size elements on range top to see if
	element is not working.

Indicator light(s) remain on after smoothtop	This is normal. Indicator light(s) will remain on until range
surface element is turned off.	surface cools.

Locked light flashes.	Thermostat knob is set to clean before oven door latch is
	moved to locked position.
	Lock lever is moved to the right while baking. Move lever to left
	and resume baking.

OVEN and LOCKED light flash.	Self-cleaning is finished. Turn thermostat knob to OFF.