Southbend SEZ/3 manual Troubleshooting KEY, Troubleshooting Figures and Procedures

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TROUBLESHOOTING

SEZ SERIES COUNTERTOP STEAMERS

TROUBLESHOOTING

This section contains a troubleshooting key and referenced flowcharts to assist a qualified service technician in the servicing of an SEZ Series Countertop Steamer. Please note that the unit has a “SERVICE

REQUEST” light that illuminates in the event of certain water supply problems. Also note that when the unit is turned on, there is a four-minute time delay before the heating elements come on to allow time for filling. Therefore, some procedures call for a waiting period when reconnecting power to the unit or turning the unit on.

TROUBLESHOOTING KEY

Find the symptom below that corresponds to the malfunction, then turn to the corresponding figure and page. Follow the flowchart on that page until the problem is solved.

Symptom

Page

Unit Not Heating Up, “ON” Light Not Lit

19

 

 

Unit Not Heating Up Properly or Not Cooking Properly, “ON” Light Lit

20

 

 

Excessive Steam Coming from Pressure Relief Vent

21

 

 

“Service Request” Light Comes On During Operation

22

Buzzer Does Not Come On

23

 

 

TROUBLESHOOTING FIGURES AND PROCEDURES

 

Figure and/or Procedure

Page

 

Voltage Check at Control Panel Fuse Block

24

 

Heating Element Resistance Check (at Contactor)

25

 

 

 

 

Main Fuse Replacement

26

 

 

 

 

Power Switch Continuity Check

27

 

Contactor and MOV Check

28

 

 

 

 

Timer and Buzzer Check

29

 

 

 

 

Door Switch Continuity Check

30

 

 

 

 

Float Switch Continuity Check

31

 

 

 

TROUBLESHOOTING

Controller Check

32

Water Solenoid Check

33

 

 

 

 

 

Pressure Switch Check

34

 

 

 

 

High-Limit Thermostats Check

35

 

Electric Schematic for 208, 220, and 240 Volt Model SEZ/3

36

 

 

 

 

Electric Schematic for 480 Volt Model SEZ/3

37

 

 

 

 

Electric Schematic for 208, 220, and 240 Volt Model SEZ/5

38

 

Electric Schematic for 480 Volt Model SEZ/5

39

 

 

 

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OPERATORS MANUAL 1183437

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Contents Super Simple Steam SEZ Series Countertop Steamers For Models SEZ/3 & SEZ/5 Built After February 15Safety Precautions Table of Contents Specifications DimensionsWater Requirements Construction SpecificationsElectrical Requirements Drain RequirementsInstallation UnpackingInstallation Bottom View Electrical Connection Water Connection Drain Connection Operation OperationStartup ShutdownCooking Hints Cooking TipsSuggested Cooking Times Cooking Hints SEZ Series Countertop Steamers Cleaning Daily CleaningPeriodic Cleaning Semiannual Cleaning Troubleshooting Troubleshooting KEYTroubleshooting Figures and Procedures Disconnect Power AT Circuit Breaker Unit Not Heating Up, on Light Not LitTroubleshooting Excessive Steam Coming from Pressure Relief Vent Service Request Light Comes On During Operation OK?Buzzer Does Not Come On Disconnect Power AT Circuit Breaker Voltage Check at Control Panel Fuse BlockDo not Remove Heating Element Lead Wires for this Test Heating Element Resistance Check at ContactorMain Fuse Replacement Power Switch Continuity Check Contactor and MOV Check Timer and Buzzer Check Door Switch Continuity Check Float Switch Continuity Check Controller Check Water Solenoid Check Pressure Switch Check High-Limit Thermostats Check Electric Schematic for 208, 220, and 240 Volt Model SEZ/3 Electric Schematic for 480 Volt Model SEZ/3 Electric Schematic for 208, 220, and 240 Volt Model SEZ/5 Electric Schematic for 480 Volt Model SEZ/5 Index of Parts Diagrams PartsCavity and Heater Parts Control Panel Parts Rear View See parts list on previous Control Panel Parts Front and Isometric Views Door Assembly Parts Water Inlet and Drain Parts See parts list on previous Float Tank Parts See parts list on previous 1514 SEZ Series Countertop Steamers SEZ Series Countertop Steamers Super Simple Steam SEZ Series Countertop Steamers