Before You Call
•Solutions to Common Problems (cont'd)
OCCURRENCE
Oven smokes excessively during broiling.
Poor baking results.
Soil is not completely removed.
Excessive smoking from vent.
Scratchesorabrasionsoncooktopsurface
(Ceramic Glass Cooktop models only),
Metal marks
(Ceramic Glass Cooktop models only).
Brown streaks or specks
(Ceramic Glass Cooktop models only).
Areas ofdiscoloration with metallic sheen (Ceramic Glass Cooktop models only),
POSSIBLE CAUSE/SOLUTION
Meat is too close to the broil burner. Reposition the oven rack to provide more clearance between the meat and the broiler burner.
Meat not properly prepared. Remove excess fat from meat. Slash remaining fatty edges to prevent curling, but do not cut into the lean.
Broiler pan used without insert or insert covered with foil. DO NOT use the broiler pan without the insert or cover the insert with foil.
Broiler pan and insert needs to be cleaned. Excessive smoking is caused by a
Oven Door is open. Close the oven door before starting to broil.
Many factors affect baking results. Make sure the proper rack position is used. Center food in the oven and space pans to allow air to circulate. Allow the oven to
preheat to the set temperature before placing food in the oven. Try adjusting the
recipe's recommended temperature or baking time. If you feel the oven is cooking
too hot or cool, see Adjusting Your Oven Temperature.
Controls are not set properly. Follow instructions in
start time. Follow steps under "Stopping or interrupting a
Self-Cleaning section.
Failure to clean bottom front, top of oven or door areas outside oven seal. These
areas are not in the
Clean these areas before starting the
Excessive spillovers in oven. Set
Excessive spillovers in oven. This is normal, especially for pie spiliovers or large amounts of grease on the oven bottom. Wipe up excessive spillovers before
starting the
Cycle" in the
Coarse particles such as salt or sand between cooktop and utensils can cause
scratches. Be sure cooktop surface and bottoms of utensils are clean before usage.
Small scratches do not affect cooking and will become less visible with time.
Cleaning materials not recommended for
"Cooktop Cleaning and Maintenance" in the General Care & Cleaning section.
Cookware with rough bottom has been used. Use smooth,
Sliding or scraping of metal utensils on cooktop surface. Do not slide metal utensils
on cooktop surface. Use a
See "Cooktop Cleaning and Maintenance" in the General Care & Cleaning section.
Boilovers are cooked onto surface. Use razor blade scraper to remove soil. See
"Cooktop Cleaning and Maintenance" in the General Care & Cleaning section.
Mineral deposits from water and food. Remove using a
42