Additional Information 7-15
12 Replace the failed adapter with a known working adapter.
If the second adapter fails, something is probably wrong
with the test environment, not the adapter.
Additional InformationTroubleshooting help can be found in three other locations.
They are as follows:
■Error messages
■On-line information
■Technical Support appendix
Error Messages
Refer to Appendix C, “Error Messages,” for a list of error
messages that may appear when using the TokenDisk diskette
Configuration and Diagnostic Program for the 3C619C adapter.
On-line Information
The [F1] key activates help information at any time during
operation of the TokenDisk diskette Configuration and
Diagnostic Program. In addition, the Configuration/
Diagnostic/Troubleshooting selection on the main menu
contains information about the following topics:
■Commonly used interrupts and I/O base addresses
■Technical support
Technical Support
For any problems not discussed in this chapter, refer to
Appendix D, “Technical Support,” for information on 3Com’s
on-line technical services. 3ComFactsSM provides technical
tips and product information. Ask3ComSM and the 3Com
Bulletin Board Service (3ComBBS) provide TokenDisk diskette
software updates, drivers, technical tips, and product
information.