Before contacting a service center
Situation | Suggested remedies | |
The flash fires unexpectedly | The flash may fire due to static electricity. The | |
camera is not malfunctioning. | ||
| ||
The date and time are | Set the date and time in the display settings. | |
incorrect | (p. 141) | |
The display or buttons do not | Remove the battery and insert it again. | |
work | ||
| ||
| If you use your camera at very low temperatures, | |
The camera display responds | it may cause the camera screen to malfunction | |
or discolor. For better performance of your | ||
poorly | ||
camera screen, use your camera in moderate | ||
| ||
| temperatures. | |
| Turn off your camera, and then turn it on again. | |
| Remove your memory card, and then insert it | |
The memory card has an error | again. | |
Format the memory card. | ||
| See "Cautions when using memory cards" for | |
| more detail. (p. 150) |
Situation | Suggested remedies | |
| If you change the name of a file, your camera may | |
Cannot play back files | not play the file (the name of the file should meet | |
the DCF standard). If you encounter this situation, | ||
| ||
| play back the files on your computer. | |
| Make sure that the focus option you set is | |
| suitable for | |
The photo is blurry | Make sure that the lens is clean. If not, clean the | |
lens. (p. 146) | ||
| ||
| Make sure that the subject is within range of | |
| the flash. (p. 159) | |
The colors in the photo do not | An incorrect White Balance can create unrealistic | |
color. Select the proper White Balance option to | ||
match the actual scene | suit the light source. (p. 82) | |
| ||
| Your photo is overexposed or underexposed. | |
The photo is too bright or too | Turn the flash off or on. (p. 70) | |
dark | Adjust the ISO sensitivity. (p. 72) | |
| Adjust the exposure value. (p. 80) |
Appendixes 156