Troubleshooting
PROBLEM | SOLUTION |
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The refrigerator | • Check if the power plug is properly connected. |
does not work at | • Check if the set temperature on the digital display is warmer than the |
all or it does not | freezer or fridge inner temperature. |
chill sufficiently. | If it is, set the freezer or fridge to a colder temperature. |
| • Is the refrigerator in direct sunlight or located near a heat source? |
| If so, it may not be able to cool sufficiently. |
| Install it in a location that is out of direct sunlight and not near a heat |
| source. |
| • Is the back of the refrigerator too close to the wall, preventing proper |
| ventilation? If so, it may not be able to cool sufficiently. |
| Keep it an appropriate distance from the wall. |
| • Is there too much food inside so that the food is blocking the outlet vent? |
| To keep the refrigerator at a suitable temperature, do not fill the refrigerator |
| with too much food. |
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The food in the | • Check if the set temperature on the digital display is too low. |
fridge is frozen. | If so, raise the set temperature inside the refrigerator. |
| • Is the temperature in the room too low? Set the refrigerator warmer. |
| • Did you store food with a high moisture content in the coldest part of the |
| refrigerator or near the cooling outlet vent? |
| Try moving those items to the other shelves in the fridge instead of |
| keeping them in the colder areas or bins. |
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|
You hear unusual | • Check if the refrigerator is level and stable. |
noise or sounds. | • Is the back of the refrigerator too close to the wall, preventing proper |
| ventilation? |
| • Was anything dropped behind or under the refrigerator? |
| • If you hear a “ticking” sound from inside the refrigerator, this is normal. |
| It occurs because various parts contract or expand in response to |
| temperature changes in the refrigerator interior. |
| • If it sounds as if something is hitting something else inside the refrigerator, |
| this is normal. |
| The sound is caused by the compressor operating at high capacity. |
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|
The | • Some heat is normal as |
sealing area of the | hinged section of the refrigerator to prevent condensation. |
appliance is hot | • Is the refrigerator door ajar? |
and condensation | Condensation can occur when you leave the door open for a long time. |
is occurring. |
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You can hear water | • This is normal. |
bubbling in the | The bubbling comes from refrigerant circulating through the refrigerator. |
refrigerator. |
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