SUPPORT FROM YOUR NETWORK SUPPLIER
If you require additional assistance, contact your network supplier. Many suppliers are authorized 3Com service partners who are qualified to provide a variety of services, including network planning, installation, hardware maintenance, application training, and support services.
When you contact your network supplier for assistance, have the following information ready:
■Product model name, part number, and serial number
■A list of system hardware and software, including revision levels
■Diagnostic error messages
■Details about recent configuration changes, if applicable
If you are unable to contact your network supplier, see the following section on how to contact 3Com.
SUPPORT FROM 3COM
If you are unable to obtain assistance from the 3Com online technical resources or from your network supplier, 3Com offers technical telephone support services. To find out more about your support options, call the 3Com technical telephone support phone number at the location nearest you.
When you contact 3Com for assistance, have the following information ready:
■Product model name, part number, and serial number
■A list of system hardware and software, including revision levels
■Diagnostic error messages
■Details about recent configuration changes, if applicable
The following list of worldwide technical telephone support number is correct at the time of publication. Refer to the 3Com Web site for updated information.
Country | Telephone Number |
|
|
Asia, Pacific Rim |
|
Australia | 1 800 678 515 |
Hong Kong | 800 933 486 |
India | +61 2 9424 5179 or 000800 650 1111 |
Indonesia | 001 803 61009 |
Japan | 00531 616 439 or 03 5977 7991 |
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