Troubleshooting | 3Com 3CRWEASY96A guide

Setting up Protocol and Port Filtering					23
Setting Wireless Network Properties					24
Setting Advanced Performance Properties						26
Setting up an Ad Hoc Network				28
Optimizing an Ad Hoc Installation				29
Setting up an Access Point Infrastructure Network 30
Changing Security Settings			31
No Security (Open System)			32
40-bit Shared Key (Wi-Fi)			32
128-bit Shared Key	33
128-bit Dynamic Security Link				33
Setting up the Wireless Network Login						33
Resetting the Bridge	33
Restoring a Bridge to Factory Defaults					34
Upgrading the System	34
Changing the Administration Password						35
Backing up a Conﬁguration			35
Restoring a Conﬁguration		36
Viewing the Client List	36
Resetting Statistics Listings			37
Clearing the Client List		37
Viewing Connection Status			37
Viewing the System Summary			37
Interoperating with Third-Party Equipment						37

4 Troubleshooting

Diagnosing Problems 38
Disconnecting the Bridge	40
Uninstalling Software and Documentation 40
Upgrading Bridge Firmware	40

ATechnical Support

Online Technical Services 41

Support from Your Network Supplier 42

Support from 3Com 42

Returning Products for Repair 43

Image 4

3Com 3CRWEASY96A manual Troubleshooting

Contents

Wireless LAN Outdoor Bridge Solution United States Government Legend Contents Troubleshooting Regulatory Compliance Information Index Page Basic Network Topologies POINT-TO-POINT POINT-TO-MULTIPOINT Basic Operating Modes Installation Requirements Power Requirements Installation Guidelines Administration RequirementsProper Grounding Operating Systems Windows XP Polarization AlignmentRestrictions on Antenna USE Safety Information Mounting the Bridge to a Mast Using the Power Supply Connecting the Bridge to the LANUsing a POWER-OVER-ETHERNET LAN Port Installing Software Utilities Establishing Wireless Association Using the 3COM Wireless Device Manager Launching a Wireless Device Configuration Click Conﬁgure Button Description Using the PRE-IP Configuration Wizard Using the Rssi Monitor Saving Configuration Changes Changing System Properties Setting IP Network Properties Property Description Default Value Setting UP Protocol and Port Filtering UDP/IP TCP/IP Setting Wireless Network Properties Is using Setting Advanced Performance Properties Cable Power dBmAntenna 4dBiPage Setting UP AN AD HOC Network Optimizing AN AD HOC Installation Setting UP AN Access Point Infrastructure Network Conﬁgure the access point before conﬁguring the bridges Changing Security Settings BIT Shared KEY WI-FI No Security Open System Resetting the Bridge Setting UP the Wireless Network LoginBIT Shared KEY BIT Dynamic Security Link Restoring a Bridge to Factory Defaults Upgrading the System Changing the Administration Password Backing UP a Configuration Restoring a Configuration Viewing the Client List Resetting Statistics Listings Viewing Connection StatusViewing the System Summary Interoperating with THIRD-PARTY Equipment Diagnosing Problems Symptom Solutions Bridge set for 128-bit Shared Key Uninstalling Software and Documentation Disconnecting the BridgeUpgrading Bridge Firmware Online Technical Services Web ServicesWorld Wide Web Site 3Com Knowledgebase Support from 3COM Support from Your Network SupplierCountry Telephone Number Asia, Paciﬁc Rim Returning Products for Repair Country Telephone NumberEurope, Middle East and Africa Latin America Country Contact Information Country Contact Information 3Com Wireless LAN Outdoor Bridge Solution Regulatory Compliance Information Industry Canada IC Emissions Compliance Statement Index