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3Com 6200 Support from, Your Network, Supplier, 3Com Knowledgebase Web Services, 3Com FTP Site

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Technical Support

3Com Knowledgebase Web Services

The 3Com Knowledgebase is a database of technical information to help you install, upgrade, configure, or support 3Com products. The Knowledgebase is updated daily with technical information discovered by 3Com technical support engineers. This complimentary service, which is available 24 hours a day, 7 days a week to 3Com customers and partners, is located on the 3Com Corporation World Wide Web site at:

http://www.knowledgebase_3com.com/

3Com FTP Site

Download drivers, patches, software, and MIBs across the Internet from the 3Com public FTP site. This service is available 24 hours a day, 7 days a week.

To connect to the 3Com FTP site, enter the following information into your

FTP client:

		Hostname: ftp.3com.com
		Username: anonymous
		Password: <your Internet e-mail address>
		Note: You do not need a user name and password with Web browser
		software such as Netscape Navigator and Internet Explorer.

	Support from	If you require additional assistance, contact your network supplier. Many
	Your Network	suppliers are authorized 3Com service partners who are qualified to
	Your Network	provide a variety of services, including network planning, installation,
	Supplier
	Supplier	hardware maintenance, application training, and support services.
		When you contact your network supplier for assistance, have the following
		information ready:
		• Product model name, part number, and serial number
		• A list of system hardware and software, including revision levels
		• Diagnostic error messages
		• Details about recent configuration changes, if applicable
		If you are unable to contact your network supplier, see the following section
		on how to contact 3Com.

7-2	3COM Security Switch 6200 Hardware and Software Users Guide

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3Com 6200 manual Support from, Your Network, Supplier, 3Com Knowledgebase Web Services, 3Com FTP Site

Contents

10/100/1000 Security Switch Hardware and Software Users Guides10/100 FIBEREnd of Life Statement UNITED STATES GOVERNMENT LEGENDENVIRONMENTAL STATEMENT Regulated Materials Statement3COM Security Switch 6200 Hardware and Software Users Guide ContentsInstallation About this Guide5 Upgrading the System Software 4 Configuring the Security Switch 6200 SystemTechnical Specifications Technical Support3COM Security Switch 6200 Hardware and Software Users Guide Connector Pin AssignmentsRegulatory Information Safety3COM Security Switch 6200 Hardware and Software Users Guide Audience About this GuideIntended ConventionsInstall Server Installation and Configuration Guide 3COM Security Switch 6200 Hardware and Software Users GuideSecurity Switch 6200 Product Release Notes Security Switch 6200 Applications GuideComponents IntroductionSystem 3COM Security Switch 6200 Hardware and Software Users GuideFigure 1-2 Rear Panel Component Layout ChassisFigure 1-1 6200 Front View 3COM Security Switch 6200 Hardware and Software Users GuideFirst Time Startup Interview Configuration ToolManagement Options 3COM Security Switch 6200 Hardware and Software Users Guide3COM Security Switch 6200 Hardware and Software Users Guide IntroductionInstallation Before You Start3COM Security Switch 6200 Hardware and Software Users Guide Description Site RequirementsRequirement 3COM Security Switch 6200 Hardware and Software Users GuideInstallation Figure 2-1 3COM Security Switch 6200 Shipping Contents3COM Security Switch 6200 Hardware and Software Users Guide MGMT1 MGMT2 SYS HDDCables Additional Equipment Required EquipmentTools Table 2-1 Cable Distance LimitationsFront Rack Mounting InstallationTerminal or PC Figure 2-2 Front Rack Mounting the ChassisTabletop Mounting 3COM Security Switch 6200 Hardware and Software Users GuideManagement Serial Port Connections Interface Connections and First Time Start-UpMaking Connections 3COM Security Switch 6200 Hardware and Software Users GuideConnecting a Terminal or PC to the System Front Serial Craft Port 3COM Security Switch 6200 Hardware and Software Users GuideFigure 3-2 Connecting to the System Remotely Connecting RemotelyPower Connections Figure 3-3 System Rear View Power ConnectionsOperation Startup andNormal LED DisplaysError message POST Error Beep CodesBIOS Generated POST Error Beep Codes BMC Generated POST Beep Codes3COM Security Switch 6200 Hardware and Software Users Guide Interface Connections and First Time Start-UpBeep POST Memory Error 3-Beep Codeserror Codes Debug port 80hFirst Time Startup 3COM Security Switch 6200 Hardware and Software Users Guide3COM Security Switch 6200 Hardware and Software Users Guide 3. Define the Time Zone5. Define the Management Services 3-103COM Security Switch 6200 Hardware and Software Users Guide 6. Configure the SNMP parameters7. Configure the individual user accounts 3-113COM Security Switch 6200 Hardware and Software Users Guide The following is an example display showing configured users9. Configure all additional interfaces 3-123COM Security Switch 6200 Hardware and Software Users Guide 10. Configure your default gateway3-13 3COM Security Switch 6200 Hardware and Software Users Guide11. Configure NTP to achieve time synchronization 3-14 3COM Security Switch 6200 Hardware and Software Users GuideInterface Connections and First Time Start-Up Configuring the Security Switch System 3COM Security Switch 6200 Hardware and Software Users Guide3COM Security Switch 6200 Hardware and Software Users Guide ConfiguringParameters choices. The Enter key is used to select default values3COM Security Switch 6200 Hardware and Software Users Guide 2. To change any of the system parameters enter y, or press the Return key to leave system parameters unchanged3COM Security Switch 6200 Hardware and Software Users Guide 5. Define the Management Services4. Select a region Configuring User Accounts 3COM Security Switch 6200 Hardware and Software Users GuideTime Protocol Resolutionthe Network Domain NameTo configure SNMP 1. Select Option 5 from the main menu Configuring the Simple Network Management Protocol SNMP3COM Security Switch 6200 Hardware and Software Users Guide 2. Configure SNMP Servers. For example3COM Security Switch 6200 Hardware and Software Users Guide 4. Configure SNMP Communities. For example3COM Security Switch 6200 Hardware and Software Users Guide 6. Configure SNMP Trap Destinations. For exampleInterfaces 4-103COM Security Switch 6200 Hardware and Software Users Guide 4-11 3COM Security Switch 6200 Hardware and Software Users GuideConfiguring the Security Switch 6200 System 4-12 3COM Security Switch 6200 Hardware and Software Users Guide1. Select Option 7 from the main menu Configuring Network Interfaces 4-133COM Security Switch 6200 Hardware and Software Users Guide Configuring IP Aliases4-14 3COM Security Switch 6200 Hardware and Software Users Guide4-15 3COM Security Switch 6200 Hardware and Software Users GuideConfiguring Static Routes 4-163COM Security Switch 6200 Hardware and Software Users Guide Configuring Static ARP Entries 4-173COM Security Switch 6200 Hardware and Software Users Guide Configuring the Virtual Router Redundancy Protocol VRRP 4-183COM Security Switch 6200 Hardware and Software Users Guide 4-19 3COM Security Switch 6200 Hardware and Software Users Guide4-20 3COM Security Switch 6200 Hardware and Software Users GuideConfiguring the Security Switch 6200 System Exiting from the Configuration Tool Saving Your System ConfigurationConfiguration Restoring4-22 3COM Security Switch 6200 Hardware and Software Users Guideaddress=10.1.1.50 data /dnsserver 4-23 3COM Security Switch 6200 Hardware and Software Users Guideipinterface data ifname=management 1 address=192.168.10.6 /data 4-24 3COM Security Switch 6200 Hardware and Software Users Guideipaddr=128.205.1.31 macaddr=0000a2000003 /data statichost account system to DefaultSettings Factory4-26 3COM Security Switch 6200 Hardware and Software Users GuideConfiguring the Security Switch 6200 System Upgrading the System Software Upgrading the System Software3COM Security Switch 6200 Hardware and Software Users Guide 3COM Security Switch 6200 Hardware and Software Users Guide Answer Y when this command prompts youSoftware Safe Upgrade Upgrading the System Software Using the Safe Upgrade andRollback Features Upgrading from Version3COM Security Switch 6200 Hardware and Software Users Guide 6. Savew the partition table by entering the letter “w”Upgrading from Version 2.1 and Greater 3COM Security Switch 6200 Hardware and Software Users GuideUpgrading from Software to a UP While an RP is Operational Rollback 3COM Security Switch 6200 Hardware and Software Users GuideOnline ServicesTechnical Support TechnicalYour Network 3Com Knowledgebase Web ServicesSupport from SupplierTelephone Support Support from 3ComEmail Support Asia, Pacific RimTechnical Support Telephone Support Numbers3COM Security Switch 6200 Hardware and Software Users Guide CountryCountry 3COM Security Switch 6200 Hardware and Software Users GuideTechnical Support Telephone NumberFax Numbers for return authorization numbers Returning Products for Repair3COM Security Switch 6200 Hardware and Software Users Guide Country 3COM Security Switch 6200 Hardware and Software Users GuideTechnical Support Telephone Number3COM Security Switch 6200 Hardware and Software Users Guide Technical SupportEnvironmental Characteristics Technical SpecificationsPhysical Characteristics Power CharacteristicsTechnical Specifications 3COM Security Switch 6200 Hardware and Software Users GuideSignal Connector Pin AssignmentsDB-9 Connector Pin NumberConnector Pin Assignments 3COM Security Switch 6200 Hardware and Software Users GuideRegulatory Standards Compliance SafetyRegulatory Information CE marking for the EEA European Economic AreaRadio Frequency Interference EMI ComplianceImmunity Compliance VCCI Statement V-3/2000.04