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3Com Telephone Support Numbers, 3COM Security Switch 6200 Hardware and Software Users Guide

Models: 6200

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Technical Support

Telephone Support Numbers

Country	Telephone Number	Country	Telephone Number

Asia, Pacific Rim	1 800 678 515	Europe, Middle
	+61 2 9424 5179 or	East and Africa
Australia	000800 6501111
India	001 803 61 009	From anywhere in	+44 (0)1442 435529
	1800 801 777	these regions, call:	phone
Indonesia	0800 446 398
Malaysia	+61 2 9937 5083	Austria	01 7956 7124
New Zealand	1235 61 266 2602 or	Belgium (Flemish)	070 700 000
Pakistan	+61 2 9937 5076	Belgium (French)	070 700 770
Philippines	800 6161 463	Denmark	7010 7289
	00798 611 2230 or	Finland	01080 2783
Singapore	02 3455 6455	France	0825 809 622
S. Korea	0080 611 261	Germany	01805 404 747
	001 800 611 2000	Hungary	06800 14466
Taiwan		Ireland	1800 509359
Thailand		Israel	1800 943 2632
		Italy	199 161346
		Luxembourg	800 29880
		Netherlands	0900 777 7737
		Norway	815 33 047
		Poland	00800 441 1357
		Portugal	707 200 123
		South Africa	0800 991196
		Spain	9 021 60455
		Sweden	07711 14453
		Switzerland	08488 50112
		U.K.	0870 241 3901

7-4	3COM Security Switch 6200 Hardware and Software Users Guide

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3Com Telephone Support Numbers, 3COM Security Switch 6200 Hardware and Software Users Guide, Technical Support, Country

Contents

Security Switch Hardware and Software Users Guides 10/10010/100/1000 FIBERUNITED STATES GOVERNMENT LEGEND ENVIRONMENTAL STATEMENTEnd of Life Statement Regulated Materials StatementContents Installation3COM Security Switch 6200 Hardware and Software Users Guide About this Guide4 Configuring the Security Switch 6200 System Technical Specifications5 Upgrading the System Software Technical SupportConnector Pin Assignments Regulatory Information3COM Security Switch 6200 Hardware and Software Users Guide Safety3COM Security Switch 6200 Hardware and Software Users Guide About this Guide IntendedAudience Conventions3COM Security Switch 6200 Hardware and Software Users Guide Security Switch 6200 Product Release NotesInstall Server Installation and Configuration Guide Security Switch 6200 Applications GuideIntroduction SystemComponents 3COM Security Switch 6200 Hardware and Software Users GuideChassis Figure 1-1 6200 Front ViewFigure 1-2 Rear Panel Component Layout 3COM Security Switch 6200 Hardware and Software Users GuideConfiguration Tool Management OptionsFirst Time Startup Interview 3COM Security Switch 6200 Hardware and Software Users Guide3COM Security Switch 6200 Hardware and Software Users Guide Introduction3COM Security Switch 6200 Hardware and Software Users Guide InstallationBefore You Start Site Requirements RequirementDescription 3COM Security Switch 6200 Hardware and Software Users GuideFigure 2-1 3COM Security Switch 6200 Shipping Contents 3COM Security Switch 6200 Hardware and Software Users GuideInstallation MGMT1 MGMT2 SYS HDDAdditional Equipment Required Equipment ToolsCables Table 2-1 Cable Distance LimitationsInstallation Terminal or PCFront Rack Mounting Figure 2-2 Front Rack Mounting the ChassisTabletop Mounting 3COM Security Switch 6200 Hardware and Software Users GuideInterface Connections and First Time Start-Up Making ConnectionsManagement Serial Port Connections 3COM Security Switch 6200 Hardware and Software Users GuideConnecting a Terminal or PC to the System Front Serial Craft Port 3COM Security Switch 6200 Hardware and Software Users GuideConnecting Remotely Power ConnectionsFigure 3-2 Connecting to the System Remotely Figure 3-3 System Rear View Power ConnectionsStartup and NormalOperation LED DisplaysPOST Error Beep Codes BIOS Generated POST Error Beep CodesError message BMC Generated POST Beep Codes3COM Security Switch 6200 Hardware and Software Users Guide Interface Connections and First Time Start-UpPOST Memory Error 3-Beep Codes error CodesBeep Debug port 80hFirst Time Startup 3COM Security Switch 6200 Hardware and Software Users Guide3COM Security Switch 6200 Hardware and Software Users Guide 3. Define the Time Zone3-10 3COM Security Switch 6200 Hardware and Software Users Guide5. Define the Management Services 6. Configure the SNMP parameters3-11 3COM Security Switch 6200 Hardware and Software Users Guide7. Configure the individual user accounts The following is an example display showing configured users3-12 3COM Security Switch 6200 Hardware and Software Users Guide9. Configure all additional interfaces 10. Configure your default gateway11. Configure NTP to achieve time synchronization 3-133COM Security Switch 6200 Hardware and Software Users Guide Interface Connections and First Time Start-Up 3-143COM Security Switch 6200 Hardware and Software Users Guide Configuring the Security Switch System 3COM Security Switch 6200 Hardware and Software Users GuideConfiguring Parameters3COM Security Switch 6200 Hardware and Software Users Guide choices. The Enter key is used to select default values3COM Security Switch 6200 Hardware and Software Users Guide 2. To change any of the system parameters enter y, or press the Return key to leave system parameters unchanged4. Select a region 3COM Security Switch 6200 Hardware and Software Users Guide5. Define the Management Services Configuring User Accounts 3COM Security Switch 6200 Hardware and Software Users GuideResolution the NetworkTime Protocol Domain NameConfiguring the Simple Network Management Protocol SNMP 3COM Security Switch 6200 Hardware and Software Users GuideTo configure SNMP 1. Select Option 5 from the main menu 2. Configure SNMP Servers. For example3COM Security Switch 6200 Hardware and Software Users Guide 4. Configure SNMP Communities. For example3COM Security Switch 6200 Hardware and Software Users Guide 6. Configure SNMP Trap Destinations. For example3COM Security Switch 6200 Hardware and Software Users Guide Interfaces4-10 Configuring the Security Switch 6200 System 4-113COM Security Switch 6200 Hardware and Software Users Guide 1. Select Option 7 from the main menu 4-123COM Security Switch 6200 Hardware and Software Users Guide 3COM Security Switch 6200 Hardware and Software Users Guide Configuring Network Interfaces4-13 IP Aliases 4-14Configuring 3COM Security Switch 6200 Hardware and Software Users Guide4-15 3COM Security Switch 6200 Hardware and Software Users Guide3COM Security Switch 6200 Hardware and Software Users Guide Configuring Static Routes4-16 3COM Security Switch 6200 Hardware and Software Users Guide Configuring Static ARP Entries4-17 3COM Security Switch 6200 Hardware and Software Users Guide Configuring the Virtual Router Redundancy Protocol VRRP4-18 4-19 3COM Security Switch 6200 Hardware and Software Users GuideConfiguring the Security Switch 6200 System 4-203COM Security Switch 6200 Hardware and Software Users Guide Saving Your System Configuration ConfigurationExiting from the Configuration Tool Restoringaddress=10.1.1.50 data /dnsserver 4-223COM Security Switch 6200 Hardware and Software Users Guide ipinterface data ifname=management 1 address=192.168.10.6 /data 4-233COM Security Switch 6200 Hardware and Software Users Guide ipaddr=128.205.1.31 macaddr=0000a2000003 /data statichost account 4-243COM Security Switch 6200 Hardware and Software Users Guide Default Settingssystem to FactoryConfiguring the Security Switch 6200 System 4-263COM Security Switch 6200 Hardware and Software Users Guide 3COM Security Switch 6200 Hardware and Software Users Guide Upgrading the System SoftwareUpgrading the System Software 3COM Security Switch 6200 Hardware and Software Users Guide Answer Y when this command prompts youUpgrading the System Software Using the Safe Upgrade and Rollback FeaturesSoftware Safe Upgrade Upgrading from Version3COM Security Switch 6200 Hardware and Software Users Guide 6. Savew the partition table by entering the letter “w”Upgrading from Version 2.1 and Greater 3COM Security Switch 6200 Hardware and Software Users GuideUpgrading from Software to a UP While an RP is Operational Rollback 3COM Security Switch 6200 Hardware and Software Users GuideServices Technical SupportOnline Technical3Com Knowledgebase Web Services Support fromYour Network SupplierSupport from 3Com Email SupportTelephone Support Asia, Pacific RimTelephone Support Numbers 3COM Security Switch 6200 Hardware and Software Users GuideTechnical Support Country3COM Security Switch 6200 Hardware and Software Users Guide Technical SupportCountry Telephone Number3COM Security Switch 6200 Hardware and Software Users Guide Fax Numbers for return authorization numbersReturning Products for Repair 3COM Security Switch 6200 Hardware and Software Users Guide Technical SupportCountry Telephone Number3COM Security Switch 6200 Hardware and Software Users Guide Technical SupportTechnical Specifications Physical CharacteristicsEnvironmental Characteristics Power CharacteristicsTechnical Specifications 3COM Security Switch 6200 Hardware and Software Users GuideConnector Pin Assignments DB-9 ConnectorSignal Pin NumberConnector Pin Assignments 3COM Security Switch 6200 Hardware and Software Users GuideSafety Regulatory InformationRegulatory Standards Compliance CE marking for the EEA European Economic AreaEMI Compliance Immunity ComplianceRadio Frequency Interference VCCI Statement V-3/2000.04