Technical Support
Returning Products for Repair
Before you send a product directly to 3Com for repair, you must first obtain an authorization number. Products sent to 3Com without authorization numbers will be returned to the sender unopened, at the sender's expense.
You can obtain an authorization number (called an RMA) by entering the following URL into your Internet browser:
http://www.3com.com/support/en_US/repair
Alternatively, you can obtain an RMA by calling or faxing one of the numbers in the following table:
Fax Numbers for return authorization numbers
Country | Telephone Number | Fax Number |
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Asia, Pacific Rim | +65 543 6500 | +65 543 6348 |
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Europe, Middle East and | +44 (0)1442 435529 |
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Africa |
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| 01 7956 7124 |
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Austria | 070 700 000 |
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Belgium (Flemish) | 070 700 770 |
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Belgium (French) | 7010 7289 |
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Denmark | 01080 2783 |
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Finland | 0825 809 622 |
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France | 01805 404 747 |
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Germany | 06800 14466 |
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Hungary | 1800 509359 |
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Ireland | 1800 943 2632 |
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Israel | 199 161346 |
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Italy | 800 29880 |
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Luxembourg | 0900 777 7737 |
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Netherlands | 815 33 047 |
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Norway | 00800 441 1357 |
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Poland | 707 200 123 |
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Portugal | 0800 991196 |
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South Africa | 9 021 60455 |
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Spain | 07711 14453 |
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Sweden | 08488 50112 |
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Switzerland | 0870 241 3901 |
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U.K. |
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USA and Canada | 1 800 876 3266 | 1 508 323 6061 (not toll free) |
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3COM Security Switch 6200 Hardware and Software Users Guide |
