3

OBTAINING SUPPORT FOR YOUR

 

 

PRODUCT

Register Your

Warranty and other service benefits start from the date of purchase, so it

Product

is important to register your product quickly to ensure you get full use of

 

the warranty and other service benefits available to you.

 

Warranty and other service benefits are enabled through product

 

registration. Register your product at http://eSupport.3com.com/.

 

3Com eSupport services are based on accounts that you create or have

 

authorization to access. First time users must apply for a user name and

 

password that provides access to a number of eSupport features

 

including Product Registration, Repair Services, and Service Request. If

 

you have trouble registering your product, please contact 3Com Global

 

Services for assistance.

 

 

Purchase

To enhance response times or extend warranty benefits, contact 3Com or

Value-Added

your authorized 3Com reseller. Value-added services like 3Com ExpressSM

Services

and GuardianSM can include 24x7 telephone technical support, software

 

upgrades, onsite assistance or advance hardware replacement.

 

Experienced engineers are available to manage your installation with

 

minimal disruption to your network. Expert assessment and

 

implementation services are offered to fill resource gaps and ensure the

 

success of your networking projects. More information on 3Com

 

maintenance and Professional Services is available at

 

http://www.3com.com/

Contact your authorized 3Com reseller or 3Com for a complete list of the value-added services available in your area.

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3Com 900-0368-01 manual Register Your, Product, Purchase, Value-Added, Services