8e6 Technologies ER Part 3 Troubleshooting, Hard drive failure, Review the notification email

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APPENDICES SECTION APPENDIX C

Part 3: Troubleshooting

The text in this section explains how the server alerts the administrator to a failed component, and what to do in the event of a failure.

Hard drive failure

Step 1: Review the notification email

If a hard drive fails, a notification email is sent to the admin- istrator of the server. This email identifies the failed hard drive by its number (HD 1, HD 2, HD 3, or HD 4). Upon receiving this alert, the administrator should verify the status of the drives by first going to the Hardware Failure Detection screen in the Administrator console.

WARNING: Do not attempt to remove any of the drives from the unit at this time. Verification of the failed drive should first be made in the Administrator console before proceeding, as data on the server will be lost in the event that the wrong drive is removed from the unit.

8E6 TECHNOLOGIES, ENTERPRISE REPORTER ADMINISTRATOR USER GUIDE

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8e6 Technologies ER manual Part 3 Troubleshooting, Hard drive failure, Review the notification email