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8e6 Technologies ER manual Environment, Workstation Requirements, Network Requirements

Models: ER

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ADMINISTRATOR SECTION COMPONENTS AND ENVIRONMENT

Environment

Workstation Requirements

•Windows 2000, NT 4.0, or XP operating system

•Internet Explorer (IE) Version 6.0 or later

•Pop-up blocking software, if installed, must be disabled

•Session cookies from the ER Server must be allowed in order for the Administrator console to function properly

NOTE: Information about disabling pop-up blocking software can

be found in Appendix B: Disable Pop-up Blocking Software.

Network Requirements

•High speed connection from the ER Server to the Web access logging device(s)

•High speed connection from the ER Server to the Client workstation(s)

8E6 TECHNOLOGIES, ENTERPRISE REPORTER ADMINISTRATOR USER GUIDE

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8e6 Technologies ER manual Environment, Workstation Requirements, Network Requirements

Contents

Model ER GuidePage Iii 8E6ENTERPRISEREPORTERADMINISTRATOR User GuidePage Contents Server Menu Database Menu 108 Appendices Section Ndex Enterprise Reporter Overview OperationsOrganization How to Use this User GuideFollowing icons are used throughout this user guide ConventionsTerminology Enterprise Reporter Overview HOW to USE this User Guide Enterprise Reporter Overview HOW to USE this User Guide Enterprise Reporter Overview HOW to USE this User Guide Introduction Administrator Section Introduction Components Components and EnvironmentHardware SoftwareEnvironment Workstation RequirementsNetwork Requirements Accessing the Server Preliminary Network SettingsProcedures for Accessing the Server Log On Procedures for Logging On, Off the ServerAdministrator Section Accessing the Server Specify the Server’s function Logging on the First TimeSelect New Administrators from the pull-down menu Set up an Administrator Login IDAdministrator Section Accessing the Server Logout screen Log OffAdministrator Console Configuring the ER ServerNetwork menu, main screen Network MenuBox Mode screen Live ModeArchive Mode Change Box Mode Change the Box ModeAdd/Edit/Delete Administrators screen View a List of Administrators Add an AdministratorEdit an Administrator’s Login ID Delete an Administrator Locked-out Accounts and IPs screen Locked-out Accounts and IPs screenUnlock Accounts, IP addresses View Locked Accounts, IP addressesNetwork Settings screen Network Settings screenSet up/Edit IP Addresses View a List of Routers Routing Table screenDelete a Router Add a RouterRegional Setting screen Regional Setting screenSpecify the Time Zone Specify the Language SetSpecify Network Time Protocol Servers Update the Time on the Server Network Diagnostics screen, Ping entry Network Diagnostics screen10 Ping results PingTrace Route 11 Trace Route results 12 Snmp screen Snmp screenSet up Community Token for Public Access Enable SnmpCreate, Build the Access Control List Maintain the Access Control List13 Server menu, main screen Server MenuBackup and Recovery Procedures Backup screenAdministrator Section Configuring the ER Server Execute a Manual Backup Set up/Edit External Backup FTP PasswordPerform a Remote Backup Perform a Restoration to the ER Server 15 Self Monitoring screen Self Monitoring screenView a List of Contact E-Mail Addresses Set up and Activate Self-MonitoringRemove Recipient from E-mail Notification List Deactivate Self-MonitoringEnter, Edit Smtp Server Settings Smtp Server Setting screenEnter the email address in the pop-up box Verify Smtp Settings18 Server Status screen Server Status screenView the Status of the Server 19 Secure Access screen Secure Access screen20 Port entries Activate a Port to Access the ServerTerminate All Port Connections Terminate a Port Connection21 Software Update screen Software Update screenView Installed Software Updates Uninstall the Most Recently Applied Software UpdateView Available Software Updates Readme Install a Software UpdateApply Now 25 Patch Log window 26 Software Update Setting screen Software Update Setting screenSave Settings Specify Proxy SettingsServer Action Selections Shut Down screenPerform a Server Action 28 NIC Mode screen NIC Mode screenView the NIC Negotiation Modify the NIC Mode Setting30 Web Client Server Management screen Web Client Server Management screenEnable/Disable Web Client Server Access Enable/Disable the Web Client SchedulerRestart the Web Client Server View the Status of the Hard Drives Hardware Failure Detection screenAppendix C RAID Maintenance View Remote ER Settings Consolidated ER Consolidated Mode Setting screenView Current Statistics for a Remote ER Add a Remote ERRemove a Remote ER from the Consolidated ER Edit Settings for a Remote ERUser Name Identification screen Database Menu35 User Name Identification screen with IP.ID activated Administrator Section Configuring the ER Server Set up a Customized Label for Unidentified Machines Configure the Server to Log User ActivityView the User Name Identification screen Deactivate User Name Identification 36 Username Display Setting screen Username Display Setting screenModify the Username Display Setting View the Current Username Display SettingAdministrator Section Configuring the ER Server Establish the Unit of Elapsed Time for Page Views View Elapsed Time screenElapsed Time Rules View the Current Page Types Definition screenAdd a Page Type Remove a Page Type39 Tools screen Tools screenView Database Status Logs View Diagnostic ReportsAdministrator Section Configuring the ER Server Administrator Section Configuring the ER Server 40 Expiration screen Expiration screenExpiration Screen Terminology Expiration Rules View Data Storage Statistics Administrator Section Configuring the ER Server Administrator Section Configuring the ER Server Administrator Section Configuring the ER Server Change Data Storage Settings Administrator Section Configuring the ER Server 41 NAS Status screen NAS Status screenOptional Features screen View NAS Status Information100 42 Optional Features screen Enable Block Request Count Enable Search String ReportingEnable Wall Clock Time 102Enable Page and/or Object Count 104 Enable, Configure Password Security Option105 106 User Group Import screenImport User Groups Technical Support HoursContact Information Office Locations and Phone Numbers 8e6 Corporate Headquarters USA8e6 Taiwan 110 Support ProceduresProduct Warranties Standard Warranty112 Technical Support and ServiceExtended Technical Support and Service Extended Warranty optionalAdministrator Console Evaluation ModeAppendix a 114115 Use the Server in the Evaluation Mode Expiration screen116 Evaluation Mode Change the Evaluation Mode118 Activation119 Appendix B Disable Pop-up Blocking SoftwareYahoo! Toolbar Pop-up Blocker Add the Client to the White ListFig. B-2 Allow pop-ups from source 122 Google Toolbar Pop-up BlockerAdwareSafe Pop-up Blocker Disable Pop-up BlockingWindows XP SP2 Pop-up Blocker Set up Pop-up BlockingUse the Internet Options dialog box 124Use the IE Toolbar Fig. B-6 Toolbar setup126 Fig. B-7 Pop-up Blocker SettingsSet up the Information Bar Access the ClientUse the Information Bar 128 RAID Maintenance Appendix CPart 1 Hardware Components LED indicators in SL and HL units Part 2 Server Interface130 LED 132 Front control panels on H, SL, and HL units133 134 Rear panels on H and HL unitsPart 3 Troubleshooting Hard drive failureReview the notification email 136 Verify the failed drive in the Admin consoleReplace the failed hard drive Identify the failed power supply Power supply failureUnplug the power cord Rebuild the hard driveReplace the failed power supply Fan failure Identify a fan failure140 Index 142 143 144 145 146