Guide
Model ER
Page
 8E6ENTERPRISEREPORTERADMINISTRATOR User Guide
Iii
Page
 Contents
 Server Menu
 Database Menu
 108
 Appendices Section
 Ndex
 Operations
Enterprise Reporter Overview
 How to Use this User Guide
Organization
 Conventions
Following icons are used throughout this user guide
 Terminology
 Enterprise Reporter Overview HOW to USE this User Guide
 Enterprise Reporter Overview HOW to USE this User Guide
 Enterprise Reporter Overview HOW to USE this User Guide
 Introduction
 Administrator Section Introduction
 Components and Environment
Components
Hardware
Software
 Environment
Workstation Requirements
Network Requirements
 Accessing the Server
Preliminary Network Settings
Procedures for Accessing the Server
 Procedures for Logging On, Off the Server
Log On
 Administrator Section Accessing the Server
 Logging on the First Time
Specify the Server’s function
 Set up an Administrator Login ID
Select New Administrators from the pull-down menu
 Administrator Section Accessing the Server
 Log Off
Logout screen
 Configuring the ER Server
Administrator Console
 Network Menu
Network menu, main screen
 Box Mode screen
Live Mode
Archive Mode
 Change the Box Mode
Change Box Mode
 Add/Edit/Delete Administrators screen
 View a List of Administrators
Add an Administrator
Edit an Administrator’s Login ID
 Delete an Administrator
 Locked-out Accounts and IPs screen
Locked-out Accounts and IPs screen
 View Locked Accounts, IP addresses
Unlock Accounts, IP addresses
 Network Settings screen
Network Settings screen
 Set up/Edit IP Addresses
 Routing Table screen
View a List of Routers
 Add a Router
Delete a Router
 Regional Setting screen
Regional Setting screen
 Specify the Time Zone
Specify the Language Set
Specify Network Time Protocol Servers
 Update the Time on the Server
 Network Diagnostics screen
Network Diagnostics screen, Ping entry
 Ping
10 Ping results
 Trace Route
 11 Trace Route results
 Snmp screen
12 Snmp screen
 Enable Snmp
Set up Community Token for Public Access
Create, Build the Access Control List
Maintain the Access Control List
 Server Menu
13 Server menu, main screen
 Backup screen
Backup and Recovery Procedures
 Administrator Section Configuring the ER Server
 Set up/Edit External Backup FTP Password
Execute a Manual Backup
 Perform a Remote Backup
 Perform a Restoration to the ER Server
 Self Monitoring screen
15 Self Monitoring screen
 Set up and Activate Self-Monitoring
View a List of Contact E-Mail Addresses
Remove Recipient from E-mail Notification List
Deactivate Self-Monitoring
 Smtp Server Setting screen
Enter, Edit Smtp Server Settings
 Verify Smtp Settings
Enter the email address in the pop-up box
 Server Status screen
18 Server Status screen
 View the Status of the Server
 Secure Access screen
19 Secure Access screen
 Activate a Port to Access the Server
20 Port entries
 Terminate a Port Connection
Terminate All Port Connections
 Software Update screen
21 Software Update screen
 View Installed Software Updates
Uninstall the Most Recently Applied Software Update
View Available Software Updates
 Install a Software Update
Readme
 Apply Now
 25 Patch Log window
 Software Update Setting screen
26 Software Update Setting screen
 Specify Proxy Settings
Save Settings
 Shut Down screen
Server Action Selections
 Perform a Server Action
 NIC Mode screen
28 NIC Mode screen
 Modify the NIC Mode Setting
View the NIC Negotiation
 Web Client Server Management screen
30 Web Client Server Management screen
 Enable/Disable Web Client Server Access
Enable/Disable the Web Client Scheduler
Restart the Web Client Server
 Hardware Failure Detection screen
View the Status of the Hard Drives
 Appendix C RAID Maintenance
 Consolidated ER Consolidated Mode Setting screen
View Remote ER Settings
 Add a Remote ER
View Current Statistics for a Remote ER
 Edit Settings for a Remote ER
Remove a Remote ER from the Consolidated ER
 Database Menu
User Name Identification screen
 35 User Name Identification screen with IP.ID activated
 Administrator Section Configuring the ER Server
 Set up a Customized Label for Unidentified Machines
Configure the Server to Log User Activity
View the User Name Identification screen
 Deactivate User Name Identification
 Username Display Setting screen
36 Username Display Setting screen
 View the Current Username Display Setting
Modify the Username Display Setting
 Administrator Section Configuring the ER Server
 View Elapsed Time screen
Establish the Unit of Elapsed Time for Page Views
 Elapsed Time Rules
 Definition screen
View the Current Page Types
 Remove a Page Type
Add a Page Type
 Tools screen
39 Tools screen
 View Diagnostic Reports
View Database Status Logs
 Administrator Section Configuring the ER Server
 Administrator Section Configuring the ER Server
 Expiration screen
40 Expiration screen
 Expiration Screen Terminology
 Expiration Rules
 View Data Storage Statistics
 Administrator Section Configuring the ER Server
 Administrator Section Configuring the ER Server
 Administrator Section Configuring the ER Server
 Change Data Storage Settings
 Administrator Section Configuring the ER Server
 NAS Status screen
41 NAS Status screen
 Optional Features screen
View NAS Status Information
100
 42 Optional Features screen
 Enable Search String Reporting
Enable Block Request Count
Enable Wall Clock Time
102
 Enable Page and/or Object Count
 Enable, Configure Password Security Option
104
 105
 User Group Import screen
106
 Import User Groups
 Technical Support
Hours
Contact Information
 Office Locations and Phone Numbers
8e6 Corporate Headquarters USA
8e6 Taiwan
 Support Procedures
110
 Standard Warranty
Product Warranties
 Technical Support and Service
112
 Extended Warranty optional
Extended Technical Support and Service
 Evaluation Mode
Administrator Console
Appendix a
114
 115
 Use the Server in the Evaluation Mode
Expiration screen
116
 Change the Evaluation Mode
Evaluation Mode
 Activation
118
 119
 Disable Pop-up Blocking Software
Appendix B
Yahoo! Toolbar Pop-up Blocker
Add the Client to the White List
 Fig. B-2 Allow pop-ups from source
 Google Toolbar Pop-up Blocker
122
 Disable Pop-up Blocking
AdwareSafe Pop-up Blocker
 Set up Pop-up Blocking
Windows XP SP2 Pop-up Blocker
Use the Internet Options dialog box
124
 Fig. B-6 Toolbar setup
Use the IE Toolbar
 Fig. B-7 Pop-up Blocker Settings
126
 Set up the Information Bar
Access the Client
Use the Information Bar
 128
 RAID Maintenance
Appendix C
Part 1 Hardware Components
 LED indicators in SL and HL units
Part 2 Server Interface
130
 LED
 Front control panels on H, SL, and HL units
132
 133
 Rear panels on H and HL units
134
 Part 3 Troubleshooting
Hard drive failure
Review the notification email
 Verify the failed drive in the Admin console
136
 Replace the failed hard drive
 Power supply failure
Identify the failed power supply
Unplug the power cord
Rebuild the hard drive
 Replace the failed power supply
 Fan failure
Identify a fan failure
140
 Index
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 143
 144
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