Model ER
Guide
Page
Iii
8E6ENTERPRISEREPORTERADMINISTRATOR User Guide
Page
Contents
Server Menu
Database Menu
108
Appendices Section
Ndex
Enterprise Reporter Overview
Operations
Organization
How to Use this User Guide
Following icons are used throughout this user guide
Conventions
Terminology
Enterprise Reporter Overview HOW to USE this User Guide
Enterprise Reporter Overview HOW to USE this User Guide
Enterprise Reporter Overview HOW to USE this User Guide
Introduction
Administrator Section Introduction
Software
Components and Environment
Components
Hardware
Environment
Workstation Requirements
Network Requirements
Accessing the Server
Preliminary Network Settings
Procedures for Accessing the Server
Log On
Procedures for Logging On, Off the Server
Administrator Section Accessing the Server
Specify the Server’s function
Logging on the First Time
Select New Administrators from the pull-down menu
Set up an Administrator Login ID
Administrator Section Accessing the Server
Logout screen
Log Off
Administrator Console
Configuring the ER Server
Network menu, main screen
Network Menu
Box Mode screen
Live Mode
Archive Mode
Change Box Mode
Change the Box Mode
Add/Edit/Delete Administrators screen
View a List of Administrators
Add an Administrator
Edit an Administrator’s Login ID
Delete an Administrator
Locked-out Accounts and IPs screen
Locked-out Accounts and IPs screen
Unlock Accounts, IP addresses
View Locked Accounts, IP addresses
Network Settings screen
Network Settings screen
Set up/Edit IP Addresses
View a List of Routers
Routing Table screen
Delete a Router
Add a Router
Regional Setting screen
Regional Setting screen
Specify the Time Zone
Specify the Language Set
Specify Network Time Protocol Servers
Update the Time on the Server
Network Diagnostics screen, Ping entry
Network Diagnostics screen
10 Ping results
Ping
Trace Route
11 Trace Route results
12 Snmp screen
Snmp screen
Maintain the Access Control List
Enable Snmp
Set up Community Token for Public Access
Create, Build the Access Control List
13 Server menu, main screen
Server Menu
Backup and Recovery Procedures
Backup screen
Administrator Section Configuring the ER Server
Execute a Manual Backup
Set up/Edit External Backup FTP Password
Perform a Remote Backup
Perform a Restoration to the ER Server
15 Self Monitoring screen
Self Monitoring screen
Deactivate Self-Monitoring
Set up and Activate Self-Monitoring
View a List of Contact E-Mail Addresses
Remove Recipient from E-mail Notification List
Enter, Edit Smtp Server Settings
Smtp Server Setting screen
Enter the email address in the pop-up box
Verify Smtp Settings
18 Server Status screen
Server Status screen
View the Status of the Server
19 Secure Access screen
Secure Access screen
20 Port entries
Activate a Port to Access the Server
Terminate All Port Connections
Terminate a Port Connection
21 Software Update screen
Software Update screen
View Installed Software Updates
Uninstall the Most Recently Applied Software Update
View Available Software Updates
Readme
Install a Software Update
Apply Now
25 Patch Log window
26 Software Update Setting screen
Software Update Setting screen
Save Settings
Specify Proxy Settings
Server Action Selections
Shut Down screen
Perform a Server Action
28 NIC Mode screen
NIC Mode screen
View the NIC Negotiation
Modify the NIC Mode Setting
30 Web Client Server Management screen
Web Client Server Management screen
Enable/Disable Web Client Server Access
Enable/Disable the Web Client Scheduler
Restart the Web Client Server
View the Status of the Hard Drives
Hardware Failure Detection screen
Appendix C RAID Maintenance
View Remote ER Settings
Consolidated ER Consolidated Mode Setting screen
View Current Statistics for a Remote ER
Add a Remote ER
Remove a Remote ER from the Consolidated ER
Edit Settings for a Remote ER
User Name Identification screen
Database Menu
35 User Name Identification screen with IP.ID activated
Administrator Section Configuring the ER Server
Set up a Customized Label for Unidentified Machines
Configure the Server to Log User Activity
View the User Name Identification screen
Deactivate User Name Identification
36 Username Display Setting screen
Username Display Setting screen
Modify the Username Display Setting
View the Current Username Display Setting
Administrator Section Configuring the ER Server
Establish the Unit of Elapsed Time for Page Views
View Elapsed Time screen
Elapsed Time Rules
View the Current Page Types
Definition screen
Add a Page Type
Remove a Page Type
39 Tools screen
Tools screen
View Database Status Logs
View Diagnostic Reports
Administrator Section Configuring the ER Server
Administrator Section Configuring the ER Server
40 Expiration screen
Expiration screen
Expiration Screen Terminology
Expiration Rules
View Data Storage Statistics
Administrator Section Configuring the ER Server
Administrator Section Configuring the ER Server
Administrator Section Configuring the ER Server
Change Data Storage Settings
Administrator Section Configuring the ER Server
41 NAS Status screen
NAS Status screen
Optional Features screen
View NAS Status Information
100
42 Optional Features screen
102
Enable Search String Reporting
Enable Block Request Count
Enable Wall Clock Time
Enable Page and/or Object Count
104
Enable, Configure Password Security Option
105
106
User Group Import screen
Import User Groups
Technical Support
Hours
Contact Information
Office Locations and Phone Numbers
8e6 Corporate Headquarters USA
8e6 Taiwan
110
Support Procedures
Product Warranties
Standard Warranty
112
Technical Support and Service
Extended Technical Support and Service
Extended Warranty optional
114
Evaluation Mode
Administrator Console
Appendix a
115
Use the Server in the Evaluation Mode
Expiration screen
116
Evaluation Mode
Change the Evaluation Mode
118
Activation
119
Add the Client to the White List
Disable Pop-up Blocking Software
Appendix B
Yahoo! Toolbar Pop-up Blocker
Fig. B-2 Allow pop-ups from source
122
Google Toolbar Pop-up Blocker
AdwareSafe Pop-up Blocker
Disable Pop-up Blocking
124
Set up Pop-up Blocking
Windows XP SP2 Pop-up Blocker
Use the Internet Options dialog box
Use the IE Toolbar
Fig. B-6 Toolbar setup
126
Fig. B-7 Pop-up Blocker Settings
Set up the Information Bar
Access the Client
Use the Information Bar
128
RAID Maintenance
Appendix C
Part 1 Hardware Components
LED indicators in SL and HL units
Part 2 Server Interface
130
LED
132
Front control panels on H, SL, and HL units
133
134
Rear panels on H and HL units
Part 3 Troubleshooting
Hard drive failure
Review the notification email
136
Verify the failed drive in the Admin console
Replace the failed hard drive
Rebuild the hard drive
Power supply failure
Identify the failed power supply
Unplug the power cord
Replace the failed power supply
Fan failure
Identify a fan failure
140
Index
142
143
144
145
146