Troubleshooting, 132 | Aastra Telecom 4223, 4225 specs

Troubleshooting

Troubleshooting

If your phone is out of order, you can initiate a telephone self-test to check whether there is a fault in the phone or in the system. You can also separately check the firmware revision state of your phone.

To initiate a telephone self-test

Dialog 4223 Professional:

PhoneSet Press (see display).

If PhoneSet is not shown, press more... until it appears.

Select Press (see display).

Down or Up Press to frame Local Test Mode (see display). Select Press (see display).

The display shows the firmware revision state and Selftest OK for a few seconds. If there is something wrong, a fault message appears. Inform your system administrator about the fault message.

All the key lamps on the phone and connected extra key panels should be switched on during the self-test to indicate that each key lamp is OK.

After a few seconds the display is checked (the display is completely dark). The display is OK when there are no light dot(s) or line(s). The light frame around the display should be there.

Exit Press the left most display Menu key to exit (see display). (However the text is not visible when the display has turned black, the exit feature is still on that Menu key).

Note: If you do not press Exit, the self-test is automatically finished after about 30 seconds.

132	Dialog 4223 Professional/Dialog 4225 Vision

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Aastra Telecom 4223, 4225 manual Troubleshooting, To initiate a telephone self-test, 132

Contents

Dialog 4223 Professional/Dialog 4225 Vision Cover Page GraphicPage Table of Contents Welcome Telephony System or MD110 Warranty CopyrightDeclaration of conformity Safety instructions Read these safety instructions before useImportant User Information Disposal of the product Description Dialog 4223 ProfessionalDisplay Display menu keys Triple Access Line Volume controlDiversion Follow-me Programmable function keys D4 mode information HandsetPull-out leaf for easy guide optional Key panel Navigation key left HomeNavigation key right Callback Handset ÕÔ ÖÔ ÖÔ ÕÔ Lamp indications Tones and signals Tone characteristics Ring signals Display information Home position idle mode Position indicator selected top menu itemTop menu Dialog 4225 Vision Display symbols Bar indicator Missed callIncoming call Outgoing call Idle phone idle mode CallBack CallPager Timer Outgoing call Incoming call Absence Account Authority More Display menu keys Menu structure Dialog 4223 Professional Idle display menu keysProgramming Function keys Menu structure Dialog 4225 Vision Top menu Display language optional Dial Enter the language code Press Incoming Calls Answer callsOn Line On any other Line key On another extension Call the ringing extensionPress to answer see display Answer a second call during an ongoing call Call Waiting Outgoing Calls Make callsInternal calls External calls Number Presentation Restriction Dial the numberDial and wait for a new dial tone Dial the number Individual External Line Redial calls from the Call listDialog 4223 Professional Dialog 4225 Vision Last External Number Redial Save external numberRedial number Press before you finish the call When you receive a busy tone Replace the handset to finish the procedureLift the handset when you are called back Callback Cancel any single Callback Cancel all CallbacksDial and enter the extension number Press Dial Press Speed Dialing Common Speed Dialing numbersIndividual Speed Dialing numbers Lift the handset and dial the common Speed Dialing number Dial by a function key Dial by PhonebookDial and press the selected digit Press Press the function key During Calls Group Listening loudspeakingFrom loudspeaking to handsfree From handsfree to loudspeaking Handsfree MuteInquiry From handsfree to handset Transfer Refer BackPress to put third party on hold Press to put the first call on hold Conference Press see display Call the third party Hold IndividualCommon 77* z # z Send Caller Identity Code at transfer Dialing during a connected call Press see display and dial the requested digits Call Metering Cost information Call Duration Timer Manual TimerStart Press to start the timer see display Automatic Timer Timer Press to show the Call Duration feature see display Call Forwarding Diversion If Absence is not shown, press more... until it appears Press to frame Direct Diversion to nnnn see displayNnnn = number to the answering position, e.g. the operator Diversion when there is no answer Press see display Incoming call is diverted after 3 signalsOrder Diversion when caller receives a busy tone Press to frame Div on busy to nnnn Active see display Internal Follow-me Order from your own extension Cancel from your own extension Cancel from answering positionRedirect from answering position Press Press see display Cancel External Follow-meOrder Press NoDiversion press see display Personal Number Press to frame Select Profile see display Press to frame the required profile see displayDisplay shows the selected profile Press to frame No Profile see display Call the Disa feature at your office To cancel from an external phone To design and order your search profiles Call Forwarding Example Profile OfficeProfile Setting form for search profiles Absence Information Absence Press see display 0915 When incoming calls get no answer When incoming calls get a busy toneVoice Mail optional To activate and deactivate your mailbox Group features Group Call-pick-upCommon Bell Group GrpPickUp Press to answer see display Group Hunting To leave the group temporarilyTo re-enter the group 24* zz Press to order or cancel Immediate Speech ConnectionPermanently active Activated on a function key Night Service Common Night ServiceIndividual Night Service Universal Night Service Emergency mode Delayed Hot LineHot Line Direct Hot Line Additional Directory Number Lift the handset Press Dial the extension number Multiple Represented Directory Number Malicious Call TracingIncoming calls Outgoing calls To access the Call list Call list Call list options Example of the complete Call list Settings Enter programming modePress see display Continue with Program or change a feature Programming of function keys Program or change a feature Press the key to program or change Features and required data Feature code Most FinlandSweden Feature can also be programmed by you Dialog 4223 Professional/Dialog 4225 Vision 101 Programming of ring signals 102 Program or change a ring signal Press the corresponding Line keyPress Press to finish programming see display Dialog 4223 Professional/Dialog 4225 Vision 103 Programming of ring signal tone character Press the corresponding digit104 Handset and loudspeaker volume Press to change the volumeReplace the handset Press to change the volume Lift the handset and press Change Press to adjust the volume level see display Exit Press to finish setting see displayPhoneSet Press see display 106 Press to change the volume level see display Press to finish setting see displayDialog 4223 Professional/Dialog 4225 Vision 107 Ring signal volume Mute ring signalSilent Ringing Melody mode Press see display Continue with section Melody modePress if you want to exit melody mode see display Melody Ringing Switched on, indicating Program mode Display shows Program Melody. The upper most function keyLamp for Dialog 4225 the upper most key to the left is also Press the key for the requested type of call Press the flashing Line key Line 1 or Line 2 or Inquiry Press to return to the previous menu see displayDialog 4223 Professional/Dialog 4225 Vision 111 Press to exit melody mode see display Activate or deactivate a stored melodyOr Inquiry 112 To enter notes Press to insert notes Press to insert a short pause pPress to get a higher octave for the inserted note Enter the notes 114 Display contrast Dialog 4223 Professional/Dialog 4225 Vision 115 Accessories Key panelDialog 4223 Professional/Dialog 4225 Vision 117 Headset optional Answer callsMake calls From headset to handset Headset Preset Headset with Group Listening loudspeakingFrom headset to handsfree From handsfree to headset Headset volume Press Press to change the volumePress and hold for at least 4 seconds 120 Press to switch between the speaking and listening party Extra handset optionalPull-out leaf optional Dialog 4223 Professional/Dialog 4225 Vision 121 Installation Install cablesChange cables 124 Install stands and adapt telephone Dialog 4223 Professional/Dialog 4225 Vision 125 Install card Dialog 4223 Professional Dialog 4225 Vision 126 Install key panels Dialog 4223 Professional/Dialog 4225 Vision 127 Stand positioning 1-4 key panels Install card 128 Install pull-out leaf optional Remove the protective film from the guiding railsInsert the pull-out leaf Dialog 4223 Professional/Dialog 4225 Vision 129 Wall mounting 130 Cleaning Placing the phoneDialog 4223 Professional/Dialog 4225 Vision 131 Troubleshooting To initiate a telephone self-test132 Down or Up Select Exit Dialog 4223 Professional/Dialog 4225 Vision 133 To check the firmware revision state Exit Press to exit see displayPress to exit see display 134 Glossary Dialog 4223 Professional/Dialog 4225 Vision 135 Index 136 Dialog 4223 Professional/Dialog 4225 Vision 137 138