Manuals
/
Brands
/
Communications
/
Telephone
/
Aastra Telecom
/
Communications
/
Telephone
Aastra Telecom
55i IP Phone manual
1
1
204
204
Download
204 pages, 14.47 Mb
55i IP Phone
User Guide
Release 2.1
41-001200-00
Rev 01
Contents
Main
Page
Software License Agreement
Software License Agreement
Page
Page
Page
Page
Page
About this Guide
About this Guide
Documentation
Introduction
Introduction
Phone Features
Introduction
Requirements
Installation and Setup
Getting Started
Plugging in and Starting the Phone
Page
Page
Page
Network Connected/Network Disconnected
Idle Screen
Idle Screen With Softkeys/Programmable Keys Configured
Idle Screen with Voicemail Messages
Voicemail Icon
Screen Display After Picking Up the Handset
>
>
IP Phone Keys and Key Descriptions*
Key Descriptions
14 Model 55i IP Phone User Guide
Keys Key Description
Model 55i IP Phone User Guide 15
Keys Key Description
16 Model 55i IP Phone User Guide
Methods for Customizing Your Phone
Phone Options via the IP Phone UI
Simplified Options Menu
Using the IP Phone UI
References
Phone Options via the Aastra Web UI
Using the Aastra Web UI
Page
Model 55i IP Phone User Guide 21
22 Model 55i IP Phone User Guide
Headings Descriptions
Phone Status
Phone Status via IP Phone UI
Finding Your Phones IP Address
Phone Status via the Aastra Web UI
Customizing Your Phone
Ring Tones and Tone Sets
Ring Tones
Ring Tone Sets
Configuring Ring Tones and Tone Sets
Page
Contrast Level
Setting Contrast Level
Done -
Contrast Level Contrast Level: Cancel -
Backlight
Setting the Backlight
- Select
Display 1. Contrast Level 2. Backlight Done -
Page
Live Dialpad*
Enabling/Disabling Live Dialpad
Set Audio
Audio Mode
Headset Mic Volume
Setting Audio Mode and Headset Mic Volume
Page
Time and Date
Configuring Time and Date
Set Time and Time Format
Set Date and Date Format
Page
Set Time Zone
Daylight Savings Time
Page
Language
Specifying the Language to Use
Page
User Password
Setting a User Password
Page
Resetting a User Password
Reset a User Password
Restarting your phone
Phone Lock
Locking/Unlocking a Phone
Lock the Phone
Unlock the Phone
Page
Defining an Emergency Dial Plan
Define an Emergency Dial Plan
Line Keys, Programmable Keys, and Softkeys
Multiple Line and Call Appearances
Softkeys and Programmable Keys
54 Model 55i IP Phone User Guide
Key Function Description
Page
State-Based Softkeys
Page
Key Display Behavior
Page
Line Key
Page
Setting a Line Key
Speeddial Key
Speeddial Prefix
Creating a Speeddial Key Using the Programmable Keys and Softkeys
Page
Creating a Speeddial Key Using the Aastra Web UI
"Do not Disturb" (DND) Key
Setting a "Do Not Disturb" Key
Page
Busy Lamp Field (BLF) Key
Setting a BLF Key
BLF List Key
Setting a BLF List Key
Page
Automatic Call Distribution (ACD) Key (for Sylantro Servers)
Configuring an Automatic Call Distribution (ACD) Key
Using the ACD Feature on your IP Phone
ACD LED Table
Using the ACD Key
Page
Directed Call Pickup/Group Call Pickup Keys (for Sylantro Servers)
Configuring Directed Call Pickup (DCP) Key(for Sylantro Servers)
Configuring Group Call Pickup (GCP) Key (for Sylantro Servers)
Using Directed Call Pickup/Group Call Pickup
Using Directed Call Pickup (DCP)
Using Group Call Pickup (GCP)
XML Key
Setting XML Services
Setting an XML Key
Accessing the XML Service
From the Services Menu
From an XML Key
Flash Key
Setting a Flash Key
Sprecode Key
Setting a Sprecode Key
Page
Park/Pickup Keys
Park/Pickup Static Configuration
Configuring Park /Pickup using Static Configuration
Park/Pickup Key Configuration
Key Configuration Using the Aastra Web UI
Configuring Park/Pickup using Key Configuration
Page
Using the Park Call/Pickup Parked Call Feature
Park a Call
Pickup a Parked Call
Last Call Return (lcr) Key
How it works
Setting a Last Call Return Key
Page
Services Key
Setting Services Key
Directory Key
Setting Directory Key
Callers List Key
Setting Callers List Key
Intercom Key
Setting an Intercom Key
None Key
Setting a None Key
Empty Key (softkeys only)
Setting an Empty Key
Phone Lock Key
Setting a Phone Lock Key
Using the Lock/Unlock Key on the IP Phone
Deleting a Key
Making Calls
Dialing a Number
Pre-dialing a Number
Using Handsfree Speakerphone
Using a Headset
Advanced Volume Controls for the Headset Mic
To change this volume:
To Make and Receive Calls Using a Headset
Using Intercom
Using the Icom Key
Page
Redial
Accessing the Redial List
Deleting from the Redial List.
Delete All Items
Mute
Receiving Calls
Receiving Calls
Answering an Incoming Call
To answer the call
Page
Handling Calls
Placing a Call on Hold
To place a call on hold
When on Hold
Automatic Hold
Retrieving a Held Call
Transferring Calls
Blind Transfer
Consultative Transfer
To transfer a call to another extension
Conferencing Calls
Local Conferencing
Using Local Conferencing
Joining Two Active Calls in a Single Conference
Centralized Conferencing (for Sylantro and Broadsoft Servers)
Using Centralized Conferencing
Setting Up a Conference and Adding Multiple Parties (for Sylantro and Broadsoft Servers)
Setting Up Multiple Conferences (for Sylantro Server only)
Joining Additional Parties to Active Conferences
Page
Managing Calls
Directory List
Accessing Your Directory
Sorting Entries and Quick Search Feature
Managing the Directory List
Adding/Editing Entries in the Directory List
Adding Names, Numbers, Labels
Editing Names, Numbers, and Labels
Scrolling Multiple Screens Per Entry
Arranging Multiple Screens
Saving Entries to the Directory List
Saving from the Display
Cancel
Deleting Single and Multiple Numbers in an Entry
Delete? Steve Smith Yes
Page
Downloading the Directory List to Your PC
Download the Directory List
Accessing the Directory List
Callers List
Callers List Screen Display
Accessing the Callers List
Editing Entries in the Callers List
Deleting Entries from the Callers List
Downloading the Callers List to Your PC
Download the Callers List
Call Forwarding
Setting Call Forwarding
For Global Call Forward Settings
Page
Page
Missed Calls Indicator
Accessing and Clearing Missed Calls.
Voicemail
Using Voicemail
Additional Features
Star Codes
Suppress DTMF Playback
Configuring Suppression of DTMF Playback
Page
Display DTMF Digits
Configuring Display of DTMF Digits
Enable/Disable Call Waiting
Enabling/Disabling Call Waiting
Play Call Waiting Tone
Configuring Call Waiting Tone
Stuttered Dial Tone
Configuring Stuttered Dial Tone
XML Beep Support
Configuring XML Beep Support
Status Scroll Delay
Configuring Status Scroll Delay
Incoming Call Interrupts Dialing
Configuring "Incoming Call Interrupts Dialing"
Goodbye Key Cancels Incoming Calls
Configuring Goodbye Key to Cancel Incoming Calls
164 Model 55i IP Phone User Guide
Using the Goodbye Key to Cancel Incoming Calls Feature
IF THEN
UPnP Mapping Lines (for remote phones)
Configuring UPnP Mapping Lines
Page
Message Waiting Indicator
Configuring Message Waiting Indicator
Incoming Intercom Call Features
Incoming Intercom
Microphone Mute
Auto-Answer/Play Warning Tone
Allow Barge In
Configuring Incoming Intercom Settings
Using Redial Key for Last Number Redial
Available Features Enabled by Administrators
Outgoing Intercom Calls
Missed Call Summary Subscription
Customizable Callers List Key and Services Key
Autodial (Hotline and Warmline)
Centralized Conferencing
Answer and Ignore Softkeys for XML Applications
XML Softkey for Special Characters in XML Applications
Hold Feature Enhancement (for Broadsoft Servers)
Model 536M and 560M Expansion Modules
Model 536M
Model 560M
Using the Expansion Modules
536M Expansion Module
560M Expansion Module
References
Troubleshooting Solutions
Why is my display blank?
Why is my speakerphone not working?
Why cant I get a dial tone?
Why doesnt my phone ring?
What are services, and how do I use them?
How do I find the IP address of my phone?
Why does my phone display the No Service message?
How do I change my user password?
Why does my phone display "Bad Encrypted Config"?
How do I restart the IP phone?
How do I lock my phone?
Lock the Phone
Unlock the Phone
Page
Page
Limited Warranty
Model 55iIP Phone User Guide 185
Limited Warranty
Exclusions
Warranty Repair Services
Page
Model 55iIP Phone User Guide A-1
Appendix A - Time Zone Codes
A-2
Model 55iIP Phone User Guide
Model 55iIP Phone User Guide A-3
A-4
Model 55iIP Phone User Guide
Numerics
A
B
C
D
G
H
I
K
L
R
S
T
U
V