Aastra Telecom 55i IP Phone instruction

55i IP Phone

User Guide

Release 2.1

41-001200-00 Rev 01

Image 1

Aastra Telecom 55i IP Phone manual

Contents

55i IP Phone Page Software License Agreement Software License AgreementPage Table of Contents 112 111113 119 Vii Additional Features 152Page Documentation About this Guide Introduction Phone Features Requirements Installation and Setup Plugging in and Starting the Phone Getting Started Dhcp waiting For IP DSP SIP Idle Screen Network Connected/Network Disconnected Idle Screen Services Intercom Directory Callers List Reference Idle Screen With Softkeys/Programmable Keys ConfiguredIdle Screen Voicemail Icon Idle Screen with Voicemail Messages After Handset Pickup After Pressing More Screen Display After Picking Up the Handset Key Descriptions IP Phone Keys and Key DescriptionsKeys Key Description IP Phone Keys and Key Descriptions Callers Phone Options via the IP Phone UI Methods for Customizing Your PhoneOption Number Simplified Options Menu For References Using the IP Phone UI Phone Options via the Aastra Web UI Using the Aastra Web UI Methods for Customizing Your Phone Headings Descriptions Operation, Basic Settings Basic Phone Status via IP Phone UI Phone StatusSelect Phone Status IP&MAC Address LAN Port PC Port Firmware Info Finding Your Phone’s IP Address Phone Status via the Aastra Web UI Ring Tones and Tone Sets Customizing Your PhoneRing Tones Ring Tone Sets Configuring Ring Tones and Tone SetsSelect Preferences Select Ring Tone For per-line configuration Contrast Level Cancel Done Setting Contrast LevelContrast Level Select Contrast Level Backlight Setting the BacklightSelect Backlight Display Backlight Off Auto Advanced Cancel Done Backlight Off Auto Cancel DoneBacklight On Time Seconds Backspace Clear Live Dialpad Change Cancel DoneEnabling/Disabling Live Dialpad Select Preferences Select Live Dialpad Audio Mode Option Description Audio ModeSet Audio Setting Audio Mode and Headset Mic Volume Headset Mic VolumeSelect Preferences Select Set Audio Select Audio Mode Set Audio Audio Mode Headset Mic Volume Select Done Headset Mic Volume Low Medium High Cancel Done Select Headset Mic Volume Time and Date Configuring Time and DateSet Time and Time Format Select Preferences Select Time and Date Select Set Time Time Format Time Format 12h Change Cancel Done Backspace Cancel AM/PMDoneSelect Time Format Set Date and Date Format Cancel Done Backspace Cancel DoneSelect Date Format Jan Select Preferences Select Time and Date Select Time Zone Set Time Zone Select Preferences Select Daylight Savings Daylight Savings Time WWW MMM DD default Click on Basic Settings-Preferences-Time and Date Setting Specifying the Language to Use Language Click on Basic Settings-Preferences-Language Settings Setting a User Password User PasswordIf you change the password Then you need to Select User Password and press Select Click on Operation-User Password Reset a User Password Resetting a User PasswordClick on Operation-Phone Lock Restarting your phone Click on Operation-ResetSelect Restart Phone Locking/Unlocking a Phone Phone LockLock the Phone Unlock the Phone Lock the Phone? field, click Emergency Number Description Defining an Emergency Dial Plan 911110 Define an Emergency Dial Plan Multiple Line and Call Appearances Line Keys, Programmable Keys, and SoftkeysProgrammable Keys Softkeys Multiple Line Call Appearance Line/Call Appearance Light Behavior Appearance Status Directory None Callers List Programmable Keys Softkeys Softkeys and Programmable KeysKey Function Description Keys Line Keys, Programmable Keys, and Softkeys State-Based Softkeys Bottom Keys only Softkey Type Default StatesSoftkeys state-based State Description Line Keys, Programmable Keys, and Softkeys Label LAB Key Display Behavior Sat Jan 1 1218am Activity Light Icon Definition Line Key Line Keys, Programmable Keys, and Softkeys Setting a Line Key Speeddial Prefix Speeddial Key Enter Name Enter Number Line Save Backspace ABC Cancel Enter Name Enter Number Line Save Backspace CancelLine Save Backspace 123 Creating a Speeddial Key Using the Aastra Web UI Do not Disturb DND Key Setting a Do Not Disturb Key Line Keys, Programmable Keys, and Softkeys Example Busy Lamp Field BLF Key Setting a BLF Key BLF List Key Setting a BLF List Key Line Keys, Programmable Keys, and Softkeys Automatic Call Distribution ACD Key for Sylantro Servers Configuring an Automatic Call Distribution ACD Key ACD LED Table Using the ACD Feature on your IP Phone55i Solid Red LED Blinking Red LED No LED Icon Using the ACD Key Available Log Out Configuring Directed Call Pickup DCP Keyfor Sylantro Servers Configuring Group Call Pickup GCP Key for Sylantro Servers Using Directed Call Pickup DCP Using Directed Call Pickup/Group Call PickupUsing Group Call Pickup GCP XML Application URI XML Application Title XML Key Click on Operation-Softkeys and XML-Services Setting XML ServicesClick on Operation-Programmable Keys Setting an XML Key From the Services Menu Accessing the XML ServiceServices Key From an XML Key Flash Key Setting a Flash Key Sprecode Key Setting a Sprecode Key Line Keys, Programmable Keys, and Softkeys Park/Pickup Keys Park/Pickup Static Configuration Configuring Park /Pickup using Static Configuration Park/Pickup Call Server Configuration ValuesClick on Basic Settings-Preferences-General Key Configuration Using the Aastra Web UI Park/Pickup Key Configuration Configuring Park/Pickup using Key Configuration Line Keys, Programmable Keys, and Softkeys Park a Call Using the Park Call/Pickup Parked Call FeaturePickup a Parked Call Last Call Return lcr Key Sylantro Servers only Setting a Last Call Return KeyHow it works Line Keys, Programmable Keys, and Softkeys Services Key Setting Services Key Directory Key Directory Key Setting Directory Key Callers List Key Callers List Key Setting Callers List Key Intercom Key Setting an Intercom Key None Key Setting a None Key Empty Key softkeys only Setting an Empty Key Phone Lock Key Setting a Phone Lock Key Lock the Phone Using the Lock/Unlock Key on the IP Phone Key function is deleted from the IP phone memory Deleting a Key Dialing a Number Making Calls Using Handsfree Speakerphone Advanced Volume Controls for the Headset Mic Using a HeadsetTo change this volume To Make and Receive Calls Using a Headset Using the Icom Key Using IntercomIntercom Key Incoming Intercom Features Description Aastra Web UI Redial Accessing the Redial List Deleting from the Redial List MuteDelete All Items Answering an Incoming Call Receiving CallsTo answer the call Sending an Incoming Call to Voicemail Placing a Call on Hold Handling CallsTo place a call on hold Automatic Hold When on HoldRetrieving a Held Call Transfer Key when handset is lifted Screen that displays when handset is liftedTransferring Calls Blind Transfer To transfer a call to another extension Conferencing Calls Conference key when handset is lifted Using Local ConferencingLocal Conferencing Joining Two Active Calls in a Single Conference Centralized Conferencing for Sylantro and Broadsoft Servers Using Centralized Conferencing Handling Calls Joining Additional Parties to Active Conferences Setting Up Multiple Conferences for Sylantro Server only Ending Calls Managing Calls Accessing Your DirectoryDirectory List Managing the Directory List Sorting Entries and Quick Search Feature Adding/Editing Entries in the Directory List Office Save BackspaceLabel Abc CancelName Number Line Screen On Screen Adding Names, Numbers, LabelsEditing Names, Numbers, and Labels 001 Line Dial Delete Arrange Scrolling Multiple Screens Per EntryAdd Number Quit Dial Delete Arrange Arranging Multiple Screens Saving Entries to the Directory List Delete? Steve Smith YesCancelSaving from the Display Deleting Single and Multiple Numbers in an Entry Managing Calls Download the Directory List Downloading the Directory List to Your PCClick on Operation-Directory Accessing the Directory List Caller’s List Screen Display Callers ListDisplay Item Description Callers List Key Handsfree Button Accessing the Callers ListPress the Callers List key. or Editing Entries in the Callers List Use Deleting Entries from the Callers List Download the Callers List Downloading the Callers List to Your PC Call Description ForwardMode Call Forwarding For Global Call Forward Settings Setting Call ForwardingSelect Call Forward and press Select For Global Call Forward Settings Click on Basic Settings-Call Forward Managing Calls Accessing and Clearing Missed Calls Missed Calls IndicatorServices Key Callers List Voicemail Using Voicemail Configuring Suppression of Dtmf Playback Additional FeaturesStar Codes Suppress Dtmf Playback Click on Basic Settings-Preferences Display Dtmf Digits Configuring Display of Dtmf Digits Enable/Disable Call Waiting Enabling/Disabling Call Waiting Play Call Waiting Tone Configuring Call Waiting Tone Stuttered Dial Tone Configuring Stuttered Dial Tone XML Beep Support Configuring XML Beep Support Configuring Status Scroll Delay Status Scroll Delay Incoming Call Interrupts Dialing Configuring Incoming Call Interrupts Dialing Configuring Goodbye Key to Cancel Incoming Calls Goodbye Key Cancels Incoming Calls Then Using the Goodbye Key to Cancel Incoming Calls Feature UPnP Mapping Lines for remote phones Configuring UPnP Mapping Lines Additional Features Configuring Message Waiting Indicator Message Waiting Indicator Incoming Intercom Features Aastra Web UI Description Incoming Intercom Call FeaturesIncoming Intercom Microphone Mute Auto-Answer and Play Warning Tone are enabled by default Configuring Incoming Intercom SettingsAuto-Answer/Play Warning Tone Allow Barge Using Redial Key for Last Number Redial Outgoing Intercom Calls Available Features Enabled by AdministratorsMissed Call Summary Subscription Autodial Hotline and Warmline Customizable Callers List Key and Services KeyCentralized Conferencing Answer and Ignore Softkeys for XML Applications Hold Feature Enhancement for Broadsoft ServersXML Softkey for Special Characters in XML Applications Model 536M Model 536M and 560M Expansion ModulesModel 560M 536M Expansion Module Using the Expansion Modules 1List 1 and List 560M Expansion ModuleFunction Keys 1 Screen 2 Screen Troubleshooting Solutions Why does my phone display the No Service message? What are services, and how do I use them?How do I change my user password? How do I find the IP address of my phone? Why does my phone display Bad Encrypted Config? How do I restart the IP phone? Lock the Phone How do I lock my phone?Unlock the Phone Lock the Phone? field, click Page Warranty Repair Services Limited WarrantyAfter Warranty Service ExclusionsPage Time Zone Name Time Zone Code Time Zone Name/Time Zone Code Table 2Model 55i IP Phone User Guide Zone Codes 4Model 55i IP Phone User Guide Index-1 Index Index Index-3 Page Page Aastra Telecom Inc 41-001200-00 Rev