Aastra Telecom 55i IP Phone guide

Park/Pickup Call Server Configuration Values

Server	Park Values*	Pickup Values*
Asterisk	700	700

Sylantro	*98	*99

BroadWorks	*68	*88

ININ PBX	callpark	pickup

*Leave "value" fields blank to disable the park and pickup feature.

Configuring Park /Pickup using Static Configuration

Use the following procedure to configure the Park/Pickup call feature using the static configuration method.

Note: Aastra recommends you configure either the static or the programmable configuration, but not both.

Aastra Web UI

1. Click on Basic Settings->Preferences->General.

2.Enter a server value in the Park Call field to which incoming live calls are parked.

Note: For values to enter in this field, see the table "Park/Pickup Call Server Configuration Values" on page 91.

3.Enter a server value in the "Pickup Parked Call" field.

Note: For values to enter in this field, see the table "Park/Pickup Call Server Configuration Values" on page 91.

4. Click to save your changes.

Line Keys, Programmable Keys, and Softkeys

Model 55i IP Phone User Guide 91

Image 99

Aastra Telecom 55i IP Phone Park/Pickup Call Server Configuration Values, Click on Basic Settings-Preferences-General

Contents

55i IP Phone Page Software License Agreement Software License AgreementPage Table of Contents 119 111112 113 Vii Additional Features 152Page Documentation About this Guide Introduction Phone Features Requirements Installation and Setup Plugging in and Starting the Phone Getting Started Dhcp waiting For IP DSP SIP Idle Screen Network Connected/Network Disconnected Idle Screen Services Intercom Directory Callers List Idle Screen With Softkeys/Programmable Keys Configured ReferenceIdle Screen Voicemail Icon Idle Screen with Voicemail Messages After Handset Pickup After Pressing More Screen Display After Picking Up the Handset IP Phone Keys and Key Descriptions Key DescriptionsKeys Key Description IP Phone Keys and Key Descriptions Callers Methods for Customizing Your Phone Phone Options via the IP Phone UIOption Number Simplified Options Menu For References Using the IP Phone UI Phone Options via the Aastra Web UI Using the Aastra Web UI Methods for Customizing Your Phone Headings Descriptions Operation, Basic Settings Basic IP&MAC Address LAN Port PC Port Firmware Info Phone StatusPhone Status via IP Phone UI Select Phone Status Finding Your Phone’s IP Address Phone Status via the Aastra Web UI Customizing Your Phone Ring Tones and Tone SetsRing Tones Select Ring Tone Configuring Ring Tones and Tone SetsRing Tone Sets Select Preferences For per-line configuration Select Contrast Level Setting Contrast LevelContrast Level Cancel Done Contrast Level Display Setting the BacklightBacklight Select Backlight Backlight Off Auto Cancel Done Backlight Off Auto Advanced Cancel DoneBacklight On Time Seconds Backspace Clear Select Preferences Select Live Dialpad Change Cancel DoneLive Dialpad Enabling/Disabling Live Dialpad Audio Mode Audio Mode Option DescriptionSet Audio Set Audio Audio Mode Headset Mic Volume Select Done Headset Mic VolumeSetting Audio Mode and Headset Mic Volume Select Preferences Select Set Audio Select Audio Mode Headset Mic Volume Low Medium High Cancel Done Select Headset Mic Volume Select Preferences Select Time and Date Select Set Time Configuring Time and DateTime and Date Set Time and Time Format Set Date and Date Format Backspace Cancel AM/PMDoneTime Format Time Format 12h Change Cancel Done Select Time Format Jan Backspace Cancel DoneCancel Done Select Date Format Select Preferences Select Time and Date Select Time Zone Set Time Zone Select Preferences Select Daylight Savings Daylight Savings Time WWW MMM DD default Click on Basic Settings-Preferences-Time and Date Setting Specifying the Language to Use Language Click on Basic Settings-Preferences-Language Settings Select User Password and press Select User PasswordSetting a User Password If you change the password Then you need to Click on Operation-User Password Resetting a User Password Reset a User PasswordClick on Operation-Phone Lock Click on Operation-Reset Restarting your phoneSelect Restart Phone Unlock the Phone Phone LockLocking/Unlocking a Phone Lock the Phone Lock the Phone? field, click Emergency Number Description Defining an Emergency Dial Plan 911110 Define an Emergency Dial Plan Line/Call Appearance Light Behavior Appearance Status Line Keys, Programmable Keys, and SoftkeysMultiple Line and Call Appearances Programmable Keys Softkeys Multiple Line Call Appearance Softkeys and Programmable Keys Directory None Callers List Programmable Keys SoftkeysKey Function Description Keys Line Keys, Programmable Keys, and Softkeys State Description Softkey Type Default StatesState-Based Softkeys Bottom Keys only Softkeys state-based Line Keys, Programmable Keys, and Softkeys Label LAB Key Display Behavior Sat Jan 1 1218am Activity Light Icon Definition Line Key Line Keys, Programmable Keys, and Softkeys Setting a Line Key Speeddial Prefix Speeddial Key Enter Name Enter Number Line Save Backspace ABC Cancel 123 Enter Number Line Save Backspace CancelEnter Name Line Save Backspace Creating a Speeddial Key Using the Aastra Web UI Do not Disturb DND Key Setting a Do Not Disturb Key Line Keys, Programmable Keys, and Softkeys Example Busy Lamp Field BLF Key Setting a BLF Key BLF List Key Setting a BLF List Key Line Keys, Programmable Keys, and Softkeys Automatic Call Distribution ACD Key for Sylantro Servers Configuring an Automatic Call Distribution ACD Key Using the ACD Feature on your IP Phone ACD LED Table55i Solid Red LED Blinking Red LED No LED Icon Using the ACD Key Available Log Out Configuring Directed Call Pickup DCP Keyfor Sylantro Servers Configuring Group Call Pickup GCP Key for Sylantro Servers Using Directed Call Pickup/Group Call Pickup Using Directed Call Pickup DCPUsing Group Call Pickup GCP XML Application URI XML Application Title XML Key Setting XML Services Click on Operation-Softkeys and XML-ServicesClick on Operation-Programmable Keys Setting an XML Key Accessing the XML Service From the Services MenuServices Key From an XML Key Flash Key Setting a Flash Key Sprecode Key Setting a Sprecode Key Line Keys, Programmable Keys, and Softkeys Park/Pickup Keys Park/Pickup Static Configuration Park/Pickup Call Server Configuration Values Configuring Park /Pickup using Static ConfigurationClick on Basic Settings-Preferences-General Key Configuration Using the Aastra Web UI Park/Pickup Key Configuration Configuring Park/Pickup using Key Configuration Line Keys, Programmable Keys, and Softkeys Using the Park Call/Pickup Parked Call Feature Park a CallPickup a Parked Call Setting a Last Call Return Key Last Call Return lcr Key Sylantro Servers onlyHow it works Line Keys, Programmable Keys, and Softkeys Services Key Setting Services Key Directory Key Directory Key Setting Directory Key Callers List Key Callers List Key Setting Callers List Key Intercom Key Setting an Intercom Key None Key Setting a None Key Empty Key softkeys only Setting an Empty Key Phone Lock Key Setting a Phone Lock Key Lock the Phone Using the Lock/Unlock Key on the IP Phone Key function is deleted from the IP phone memory Deleting a Key Dialing a Number Making Calls Using Handsfree Speakerphone Using a Headset Advanced Volume Controls for the Headset MicTo change this volume To Make and Receive Calls Using a Headset Using Intercom Using the Icom KeyIntercom Key Incoming Intercom Features Description Aastra Web UI Redial Accessing the Redial List Mute Deleting from the Redial ListDelete All Items Receiving Calls Answering an Incoming CallTo answer the call Sending an Incoming Call to Voicemail Handling Calls Placing a Call on HoldTo place a call on hold When on Hold Automatic HoldRetrieving a Held Call Blind Transfer Screen that displays when handset is liftedTransfer Key when handset is lifted Transferring Calls To transfer a call to another extension Conferencing Calls Using Local Conferencing Conference key when handset is liftedLocal Conferencing Joining Two Active Calls in a Single Conference Centralized Conferencing for Sylantro and Broadsoft Servers Using Centralized Conferencing Handling Calls Joining Additional Parties to Active Conferences Setting Up Multiple Conferences for Sylantro Server only Ending Calls Accessing Your Directory Managing CallsDirectory List Managing the Directory List Sorting Entries and Quick Search Feature Screen Office Save BackspaceLabel Abc CancelAdding/Editing Entries in the Directory List Name Number Line Adding Names, Numbers, Labels On ScreenEditing Names, Numbers, and Labels Dial Delete Arrange Scrolling Multiple Screens Per Entry001 Line Dial Delete Arrange Add Number Quit Arranging Multiple Screens Deleting Single and Multiple Numbers in an Entry Delete? Steve Smith YesCancelSaving Entries to the Directory List Saving from the Display Managing Calls Downloading the Directory List to Your PC Download the Directory ListClick on Operation-Directory Accessing the Directory List Callers List Caller’s List Screen DisplayDisplay Item Description Accessing the Callers List Callers List Key Handsfree ButtonPress the Callers List key. or Editing Entries in the Callers List Use Deleting Entries from the Callers List Download the Callers List Downloading the Callers List to Your PC Call Description ForwardMode Call Forwarding Setting Call Forwarding For Global Call Forward SettingsSelect Call Forward and press Select For Global Call Forward Settings Click on Basic Settings-Call Forward Managing Calls Missed Calls Indicator Accessing and Clearing Missed CallsServices Key Callers List Voicemail Using Voicemail Suppress Dtmf Playback Additional FeaturesConfiguring Suppression of Dtmf Playback Star Codes Click on Basic Settings-Preferences Display Dtmf Digits Configuring Display of Dtmf Digits Enable/Disable Call Waiting Enabling/Disabling Call Waiting Play Call Waiting Tone Configuring Call Waiting Tone Stuttered Dial Tone Configuring Stuttered Dial Tone XML Beep Support Configuring XML Beep Support Configuring Status Scroll Delay Status Scroll Delay Incoming Call Interrupts Dialing Configuring Incoming Call Interrupts Dialing Configuring Goodbye Key to Cancel Incoming Calls Goodbye Key Cancels Incoming Calls Then Using the Goodbye Key to Cancel Incoming Calls Feature UPnP Mapping Lines for remote phones Configuring UPnP Mapping Lines Additional Features Configuring Message Waiting Indicator Message Waiting Indicator Microphone Mute Incoming Intercom Call FeaturesIncoming Intercom Features Aastra Web UI Description Incoming Intercom Allow Barge Configuring Incoming Intercom SettingsAuto-Answer and Play Warning Tone are enabled by default Auto-Answer/Play Warning Tone Using Redial Key for Last Number Redial Available Features Enabled by Administrators Outgoing Intercom CallsMissed Call Summary Subscription Customizable Callers List Key and Services Key Autodial Hotline and WarmlineCentralized Conferencing Hold Feature Enhancement for Broadsoft Servers Answer and Ignore Softkeys for XML ApplicationsXML Softkey for Special Characters in XML Applications Model 536M and 560M Expansion Modules Model 536MModel 560M 536M Expansion Module Using the Expansion Modules 1 Screen 560M Expansion Module1List 1 and List Function Keys 2 Screen Troubleshooting Solutions How do I find the IP address of my phone? What are services, and how do I use them?Why does my phone display the No Service message? How do I change my user password? Why does my phone display Bad Encrypted Config? How do I restart the IP phone? How do I lock my phone? Lock the PhoneUnlock the Phone Lock the Phone? field, click Page Exclusions Limited WarrantyWarranty Repair Services After Warranty ServicePage Time Zone Name Time Zone Code Time Zone Name/Time Zone Code Table 2Model 55i IP Phone User Guide Zone Codes 4Model 55i IP Phone User Guide Index-1 Index Index Index-3 Page Page Aastra Telecom Inc 41-001200-00 Rev