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Aastra Telecom 55i IP Phone manual

Models: 55i IP Phone

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Aastra Telecom does not accept liability for any damages and/or long distance charges, which result from unauthorized and/or unlawful use.

While every effort has been made to ensure accuracy, Aastra Telecom is not liable for technical or editorial errors or omissions

contained within this documentation. The information contained in this documentation is subject to change without notice.

Copyright 2007 Aastra Telecom. www.aastra.com

All Rights Reserved.

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Aastra Telecom 55i IP Phone manual

Contents

55i IP Phone Page Software License Agreement Software License AgreementPage Table of Contents 113 111112 119Additional Features 152 ViiPage About this Guide DocumentationPhone Features IntroductionInstallation and Setup RequirementsGetting Started Plugging in and Starting the PhoneDhcp waiting For IP DSP SIP Idle Screen Network Connected/Network Disconnected Services Intercom Directory Callers List Idle ScreenIdle Screen Idle Screen With Softkeys/Programmable Keys ConfiguredReference Idle Screen with Voicemail Messages Voicemail IconScreen Display After Picking Up the Handset After Handset Pickup After Pressing MoreKeys Key Description IP Phone Keys and Key DescriptionsKey Descriptions IP Phone Keys and Key Descriptions Callers Option Number Methods for Customizing Your PhonePhone Options via the IP Phone UI For Simplified Options MenuUsing the IP Phone UI ReferencesUsing the Aastra Web UI Phone Options via the Aastra Web UIMethods for Customizing Your Phone Operation, Basic Settings Headings DescriptionsBasic Select Phone Status Phone StatusPhone Status via IP Phone UI IP&MAC Address LAN Port PC Port Firmware InfoFinding Your Phone’s IP Address Phone Status via the Aastra Web UI Ring Tones Customizing Your PhoneRing Tones and Tone Sets Select Preferences Configuring Ring Tones and Tone SetsRing Tone Sets Select Ring ToneFor per-line configuration Contrast Level Setting Contrast LevelContrast Level Cancel Done Select Contrast LevelSelect Backlight Setting the BacklightBacklight DisplayBacklight On Time Seconds Backspace Clear Backlight Off Auto Cancel DoneBacklight Off Auto Advanced Cancel Done Enabling/Disabling Live Dialpad Change Cancel DoneLive Dialpad Select Preferences Select Live DialpadSet Audio Audio ModeAudio Mode Option Description Select Preferences Select Set Audio Select Audio Mode Headset Mic VolumeSetting Audio Mode and Headset Mic Volume Set Audio Audio Mode Headset Mic Volume Select DoneSelect Headset Mic Volume Headset Mic Volume Low Medium High Cancel DoneSet Time and Time Format Configuring Time and DateTime and Date Select Preferences Select Time and Date Select Set TimeSelect Time Format Backspace Cancel AM/PMDoneTime Format Time Format 12h Change Cancel Done Set Date and Date FormatSelect Date Format Backspace Cancel DoneCancel Done JanSet Time Zone Select Preferences Select Time and Date Select Time ZoneDaylight Savings Time Select Preferences Select Daylight SavingsClick on Basic Settings-Preferences-Time and Date Setting WWW MMM DD defaultLanguage Specifying the Language to UseClick on Basic Settings-Preferences-Language Settings If you change the password Then you need to User PasswordSetting a User Password Select User Password and press SelectClick on Operation-User Password Click on Operation-Phone Lock Resetting a User PasswordReset a User Password Select Restart Phone Click on Operation-ResetRestarting your phone Lock the Phone Phone LockLocking/Unlocking a Phone Unlock the PhoneLock the Phone? field, click Defining an Emergency Dial Plan Emergency Number DescriptionDefine an Emergency Dial Plan 911110Programmable Keys Softkeys Multiple Line Call Appearance Line Keys, Programmable Keys, and SoftkeysMultiple Line and Call Appearances Line/Call Appearance Light Behavior Appearance StatusKey Function Description Softkeys and Programmable KeysDirectory None Callers List Programmable Keys Softkeys Keys Line Keys, Programmable Keys, and Softkeys Softkeys state-based Softkey Type Default StatesState-Based Softkeys Bottom Keys only State DescriptionLine Keys, Programmable Keys, and Softkeys Key Display Behavior Label LABSat Jan 1 1218am Line Key Activity Light Icon DefinitionLine Keys, Programmable Keys, and Softkeys Setting a Line Key Speeddial Key Speeddial PrefixEnter Name Enter Number Line Save Backspace ABC Cancel Line Save Backspace Enter Number Line Save Backspace CancelEnter Name 123Creating a Speeddial Key Using the Aastra Web UI Setting a Do Not Disturb Key Do not Disturb DND KeyLine Keys, Programmable Keys, and Softkeys Busy Lamp Field BLF Key ExampleSetting a BLF Key BLF List Key Setting a BLF List Key Line Keys, Programmable Keys, and Softkeys Automatic Call Distribution ACD Key for Sylantro Servers Configuring an Automatic Call Distribution ACD Key 55i Solid Red LED Blinking Red LED No LED Icon Using the ACD Feature on your IP PhoneACD LED Table Using the ACD Key Available Log Out Configuring Directed Call Pickup DCP Keyfor Sylantro Servers Configuring Group Call Pickup GCP Key for Sylantro Servers Using Group Call Pickup GCP Using Directed Call Pickup/Group Call PickupUsing Directed Call Pickup DCP XML Key XML Application URI XML Application TitleClick on Operation-Programmable Keys Setting XML ServicesClick on Operation-Softkeys and XML-Services Setting an XML Key Services Key Accessing the XML ServiceFrom the Services Menu From an XML Key Setting a Flash Key Flash KeySetting a Sprecode Key Sprecode KeyLine Keys, Programmable Keys, and Softkeys Park/Pickup Static Configuration Park/Pickup KeysClick on Basic Settings-Preferences-General Park/Pickup Call Server Configuration ValuesConfiguring Park /Pickup using Static Configuration Park/Pickup Key Configuration Key Configuration Using the Aastra Web UIConfiguring Park/Pickup using Key Configuration Line Keys, Programmable Keys, and Softkeys Pickup a Parked Call Using the Park Call/Pickup Parked Call FeaturePark a Call How it works Setting a Last Call Return KeyLast Call Return lcr Key Sylantro Servers only Line Keys, Programmable Keys, and Softkeys Services Key Setting Services Key Directory Key Directory KeySetting Directory Key Callers List Key Callers List KeySetting Callers List Key Intercom Key Setting an Intercom Key Setting a None Key None KeySetting an Empty Key Empty Key softkeys onlySetting a Phone Lock Key Phone Lock KeyUsing the Lock/Unlock Key on the IP Phone Lock the PhoneDeleting a Key Key function is deleted from the IP phone memoryMaking Calls Dialing a NumberUsing Handsfree Speakerphone To change this volume Using a HeadsetAdvanced Volume Controls for the Headset Mic To Make and Receive Calls Using a Headset Intercom Key Using IntercomUsing the Icom Key Incoming Intercom Features Description Aastra Web UI Accessing the Redial List RedialDelete All Items MuteDeleting from the Redial List To answer the call Receiving CallsAnswering an Incoming Call Sending an Incoming Call to Voicemail To place a call on hold Handling CallsPlacing a Call on Hold Retrieving a Held Call When on HoldAutomatic Hold Transferring Calls Screen that displays when handset is liftedTransfer Key when handset is lifted Blind TransferConferencing Calls To transfer a call to another extensionLocal Conferencing Using Local ConferencingConference key when handset is lifted Joining Two Active Calls in a Single Conference Using Centralized Conferencing Centralized Conferencing for Sylantro and Broadsoft ServersHandling Calls Setting Up Multiple Conferences for Sylantro Server only Joining Additional Parties to Active ConferencesEnding Calls Directory List Accessing Your DirectoryManaging Calls Sorting Entries and Quick Search Feature Managing the Directory ListName Number Line Office Save BackspaceLabel Abc CancelAdding/Editing Entries in the Directory List ScreenEditing Names, Numbers, and Labels Adding Names, Numbers, LabelsOn Screen Add Number Quit Scrolling Multiple Screens Per Entry001 Line Dial Delete Arrange Dial Delete ArrangeArranging Multiple Screens Saving from the Display Delete? Steve Smith YesCancelSaving Entries to the Directory List Deleting Single and Multiple Numbers in an EntryManaging Calls Click on Operation-Directory Downloading the Directory List to Your PCDownload the Directory List Accessing the Directory List Display Item Description Callers ListCaller’s List Screen Display Press the Callers List key. or Accessing the Callers ListCallers List Key Handsfree Button Editing Entries in the Callers List Deleting Entries from the Callers List UseDownloading the Callers List to Your PC Download the Callers ListCall Forwarding Call Description ForwardModeSelect Call Forward and press Select Setting Call ForwardingFor Global Call Forward Settings Click on Basic Settings-Call Forward For Global Call Forward SettingsManaging Calls Services Key Callers List Missed Calls IndicatorAccessing and Clearing Missed Calls Using Voicemail VoicemailStar Codes Additional FeaturesConfiguring Suppression of Dtmf Playback Suppress Dtmf PlaybackClick on Basic Settings-Preferences Configuring Display of Dtmf Digits Display Dtmf DigitsEnable/Disable Call Waiting Enabling/Disabling Call Waiting Configuring Call Waiting Tone Play Call Waiting ToneConfiguring Stuttered Dial Tone Stuttered Dial ToneConfiguring XML Beep Support XML Beep SupportStatus Scroll Delay Configuring Status Scroll DelayIncoming Call Interrupts Dialing Configuring Incoming Call Interrupts Dialing Goodbye Key Cancels Incoming Calls Configuring Goodbye Key to Cancel Incoming CallsUsing the Goodbye Key to Cancel Incoming Calls Feature ThenConfiguring UPnP Mapping Lines UPnP Mapping Lines for remote phonesAdditional Features Message Waiting Indicator Configuring Message Waiting IndicatorIncoming Intercom Incoming Intercom Call FeaturesIncoming Intercom Features Aastra Web UI Description Microphone MuteAuto-Answer/Play Warning Tone Configuring Incoming Intercom SettingsAuto-Answer and Play Warning Tone are enabled by default Allow BargeUsing Redial Key for Last Number Redial Missed Call Summary Subscription Available Features Enabled by AdministratorsOutgoing Intercom Calls Centralized Conferencing Customizable Callers List Key and Services KeyAutodial Hotline and Warmline XML Softkey for Special Characters in XML Applications Hold Feature Enhancement for Broadsoft ServersAnswer and Ignore Softkeys for XML Applications Model 560M Model 536M and 560M Expansion ModulesModel 536M Using the Expansion Modules 536M Expansion ModuleFunction Keys 560M Expansion Module1List 1 and List 1 Screen2 Screen Troubleshooting Solutions How do I change my user password? What are services, and how do I use them?Why does my phone display the No Service message? How do I find the IP address of my phone?Why does my phone display Bad Encrypted Config? How do I restart the IP phone? Unlock the Phone How do I lock my phone?Lock the Phone Lock the Phone? field, click Page After Warranty Service Limited WarrantyWarranty Repair Services ExclusionsPage Time Zone Name/Time Zone Code Table Time Zone Name Time Zone Code2Model 55i IP Phone User Guide Zone Codes 4Model 55i IP Phone User Guide Index Index-1Index Index-3 Page Page Aastra Telecom Inc 41-001200-00 Rev