Table of Contents | Aastra Telecom 55i IP Phone manual

Table of Contents
Software License Agreement	iii
About this Guide	1
Documentation	1
Introduction	2
Phone Features	2
Requirements	3
Installation and Setup	3
Getting Started	4
Plugging in and Starting the Phone	4
Network Connected/Network Disconnected	8
Idle Screen	9
IP Phone Keys and Key Descriptions*	13
Key Descriptions	13
Methods for Customizing Your Phone	16
Phone Options via the IP Phone UI	16
Phone Options via the Aastra Web UI	19
Phone Status	23
Phone Status via IP Phone UI	23
Finding Your Phone’s IP Address	24
Phone Status via the Aastra Web UI	25
Customizing Your Phone	26
Ring Tones and Tone Sets	26
Contrast Level	29
Backlight	30
Live Dialpad*	32
Set Audio	33
Time and Date	36
Language	42
User Password	44
Resetting a User Password	46
Restarting your phone	47
Phone Lock	48
Defining an Emergency Dial Plan	50
Line Keys, Programmable Keys, and Softkeys	52
Multiple Line and Call Appearances	52
Softkeys and Programmable Keys	53
State-Based Softkeys (Bottom Keys only)	56
Line Key	60
Speeddial Key	63
	v

Table of Contents

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Aastra Telecom 55i IP Phone manual Table of Contents

Contents

55i IP Phone Page Software License Agreement Software License AgreementPage Table of Contents 112 111113 119 Vii Additional Features 152Page Documentation About this Guide Introduction Phone Features Requirements Installation and Setup Plugging in and Starting the Phone Getting Started Dhcp waiting For IP DSP SIP Idle Screen Network Connected/Network Disconnected Idle Screen Services Intercom Directory Callers List Idle Screen Idle Screen With Softkeys/Programmable Keys ConfiguredReference Voicemail Icon Idle Screen with Voicemail Messages After Handset Pickup After Pressing More Screen Display After Picking Up the Handset Keys Key Description IP Phone Keys and Key DescriptionsKey Descriptions IP Phone Keys and Key Descriptions Callers Option Number Methods for Customizing Your PhonePhone Options via the IP Phone UI Simplified Options Menu For References Using the IP Phone UI Phone Options via the Aastra Web UI Using the Aastra Web UI Methods for Customizing Your Phone Headings Descriptions Operation, Basic Settings Basic Phone Status via IP Phone UI Phone StatusSelect Phone Status IP&MAC Address LAN Port PC Port Firmware Info Finding Your Phone’s IP Address Phone Status via the Aastra Web UI Ring Tones Customizing Your PhoneRing Tones and Tone Sets Ring Tone Sets Configuring Ring Tones and Tone SetsSelect Preferences Select Ring Tone For per-line configuration Contrast Level Cancel Done Setting Contrast LevelContrast Level Select Contrast Level Backlight Setting the BacklightSelect Backlight Display Backlight On Time Seconds Backspace Clear Backlight Off Auto Cancel DoneBacklight Off Auto Advanced Cancel Done Live Dialpad Change Cancel DoneEnabling/Disabling Live Dialpad Select Preferences Select Live Dialpad Set Audio Audio ModeAudio Mode Option Description Setting Audio Mode and Headset Mic Volume Headset Mic VolumeSelect Preferences Select Set Audio Select Audio Mode Set Audio Audio Mode Headset Mic Volume Select Done Headset Mic Volume Low Medium High Cancel Done Select Headset Mic Volume Time and Date Configuring Time and DateSet Time and Time Format Select Preferences Select Time and Date Select Set Time Time Format Time Format 12h Change Cancel Done Backspace Cancel AM/PMDoneSelect Time Format Set Date and Date Format Cancel Done Backspace Cancel DoneSelect Date Format Jan Select Preferences Select Time and Date Select Time Zone Set Time Zone Select Preferences Select Daylight Savings Daylight Savings Time WWW MMM DD default Click on Basic Settings-Preferences-Time and Date Setting Specifying the Language to Use Language Click on Basic Settings-Preferences-Language Settings Setting a User Password User PasswordIf you change the password Then you need to Select User Password and press Select Click on Operation-User Password Click on Operation-Phone Lock Resetting a User PasswordReset a User Password Select Restart Phone Click on Operation-ResetRestarting your phone Locking/Unlocking a Phone Phone LockLock the Phone Unlock the Phone Lock the Phone? field, click Emergency Number Description Defining an Emergency Dial Plan 911110 Define an Emergency Dial Plan Multiple Line and Call Appearances Line Keys, Programmable Keys, and SoftkeysProgrammable Keys Softkeys Multiple Line Call Appearance Line/Call Appearance Light Behavior Appearance Status Key Function Description Softkeys and Programmable KeysDirectory None Callers List Programmable Keys Softkeys Keys Line Keys, Programmable Keys, and Softkeys State-Based Softkeys Bottom Keys only Softkey Type Default StatesSoftkeys state-based State Description Line Keys, Programmable Keys, and Softkeys Label LAB Key Display Behavior Sat Jan 1 1218am Activity Light Icon Definition Line Key Line Keys, Programmable Keys, and Softkeys Setting a Line Key Speeddial Prefix Speeddial Key Enter Name Enter Number Line Save Backspace ABC Cancel Enter Name Enter Number Line Save Backspace CancelLine Save Backspace 123 Creating a Speeddial Key Using the Aastra Web UI Do not Disturb DND Key Setting a Do Not Disturb Key Line Keys, Programmable Keys, and Softkeys Example Busy Lamp Field BLF Key Setting a BLF Key BLF List Key Setting a BLF List Key Line Keys, Programmable Keys, and Softkeys Automatic Call Distribution ACD Key for Sylantro Servers Configuring an Automatic Call Distribution ACD Key 55i Solid Red LED Blinking Red LED No LED Icon Using the ACD Feature on your IP PhoneACD LED Table Using the ACD Key Available Log Out Configuring Directed Call Pickup DCP Keyfor Sylantro Servers Configuring Group Call Pickup GCP Key for Sylantro Servers Using Group Call Pickup GCP Using Directed Call Pickup/Group Call PickupUsing Directed Call Pickup DCP XML Application URI XML Application Title XML Key Click on Operation-Programmable Keys Setting XML ServicesClick on Operation-Softkeys and XML-Services Setting an XML Key Services Key Accessing the XML ServiceFrom the Services Menu From an XML Key Flash Key Setting a Flash Key Sprecode Key Setting a Sprecode Key Line Keys, Programmable Keys, and Softkeys Park/Pickup Keys Park/Pickup Static Configuration Click on Basic Settings-Preferences-General Park/Pickup Call Server Configuration ValuesConfiguring Park /Pickup using Static Configuration Key Configuration Using the Aastra Web UI Park/Pickup Key Configuration Configuring Park/Pickup using Key Configuration Line Keys, Programmable Keys, and Softkeys Pickup a Parked Call Using the Park Call/Pickup Parked Call FeaturePark a Call How it works Setting a Last Call Return KeyLast Call Return lcr Key Sylantro Servers only Line Keys, Programmable Keys, and Softkeys Services Key Setting Services Key Directory Key Directory Key Setting Directory Key Callers List Key Callers List Key Setting Callers List Key Intercom Key Setting an Intercom Key None Key Setting a None Key Empty Key softkeys only Setting an Empty Key Phone Lock Key Setting a Phone Lock Key Lock the Phone Using the Lock/Unlock Key on the IP Phone Key function is deleted from the IP phone memory Deleting a Key Dialing a Number Making Calls Using Handsfree Speakerphone To change this volume Using a HeadsetAdvanced Volume Controls for the Headset Mic To Make and Receive Calls Using a Headset Intercom Key Using IntercomUsing the Icom Key Incoming Intercom Features Description Aastra Web UI Redial Accessing the Redial List Delete All Items MuteDeleting from the Redial List To answer the call Receiving CallsAnswering an Incoming Call Sending an Incoming Call to Voicemail To place a call on hold Handling CallsPlacing a Call on Hold Retrieving a Held Call When on HoldAutomatic Hold Transfer Key when handset is lifted Screen that displays when handset is liftedTransferring Calls Blind Transfer To transfer a call to another extension Conferencing Calls Local Conferencing Using Local ConferencingConference key when handset is lifted Joining Two Active Calls in a Single Conference Centralized Conferencing for Sylantro and Broadsoft Servers Using Centralized Conferencing Handling Calls Joining Additional Parties to Active Conferences Setting Up Multiple Conferences for Sylantro Server only Ending Calls Directory List Accessing Your DirectoryManaging Calls Managing the Directory List Sorting Entries and Quick Search Feature Adding/Editing Entries in the Directory List Office Save BackspaceLabel Abc CancelName Number Line Screen Editing Names, Numbers, and Labels Adding Names, Numbers, LabelsOn Screen 001 Line Dial Delete Arrange Scrolling Multiple Screens Per EntryAdd Number Quit Dial Delete Arrange Arranging Multiple Screens Saving Entries to the Directory List Delete? Steve Smith YesCancelSaving from the Display Deleting Single and Multiple Numbers in an Entry Managing Calls Click on Operation-Directory Downloading the Directory List to Your PCDownload the Directory List Accessing the Directory List Display Item Description Callers ListCaller’s List Screen Display Press the Callers List key. or Accessing the Callers ListCallers List Key Handsfree Button Editing Entries in the Callers List Use Deleting Entries from the Callers List Download the Callers List Downloading the Callers List to Your PC Call Description ForwardMode Call Forwarding Select Call Forward and press Select Setting Call ForwardingFor Global Call Forward Settings For Global Call Forward Settings Click on Basic Settings-Call Forward Managing Calls Services Key Callers List Missed Calls IndicatorAccessing and Clearing Missed Calls Voicemail Using Voicemail Configuring Suppression of Dtmf Playback Additional FeaturesStar Codes Suppress Dtmf Playback Click on Basic Settings-Preferences Display Dtmf Digits Configuring Display of Dtmf Digits Enable/Disable Call Waiting Enabling/Disabling Call Waiting Play Call Waiting Tone Configuring Call Waiting Tone Stuttered Dial Tone Configuring Stuttered Dial Tone XML Beep Support Configuring XML Beep Support Configuring Status Scroll Delay Status Scroll Delay Incoming Call Interrupts Dialing Configuring Incoming Call Interrupts Dialing Configuring Goodbye Key to Cancel Incoming Calls Goodbye Key Cancels Incoming Calls Then Using the Goodbye Key to Cancel Incoming Calls Feature UPnP Mapping Lines for remote phones Configuring UPnP Mapping Lines Additional Features Configuring Message Waiting Indicator Message Waiting Indicator Incoming Intercom Features Aastra Web UI Description Incoming Intercom Call FeaturesIncoming Intercom Microphone Mute Auto-Answer and Play Warning Tone are enabled by default Configuring Incoming Intercom SettingsAuto-Answer/Play Warning Tone Allow Barge Using Redial Key for Last Number Redial Missed Call Summary Subscription Available Features Enabled by AdministratorsOutgoing Intercom Calls Centralized Conferencing Customizable Callers List Key and Services KeyAutodial Hotline and Warmline XML Softkey for Special Characters in XML Applications Hold Feature Enhancement for Broadsoft ServersAnswer and Ignore Softkeys for XML Applications Model 560M Model 536M and 560M Expansion ModulesModel 536M 536M Expansion Module Using the Expansion Modules 1List 1 and List 560M Expansion ModuleFunction Keys 1 Screen 2 Screen Troubleshooting Solutions Why does my phone display the No Service message? What are services, and how do I use them?How do I change my user password? How do I find the IP address of my phone? Why does my phone display Bad Encrypted Config? How do I restart the IP phone? Unlock the Phone How do I lock my phone?Lock the Phone Lock the Phone? field, click Page Warranty Repair Services Limited WarrantyAfter Warranty Service ExclusionsPage Time Zone Name Time Zone Code Time Zone Name/Time Zone Code Table 2Model 55i IP Phone User Guide Zone Codes 4Model 55i IP Phone User Guide Index-1 Index Index Index-3 Page Page Aastra Telecom Inc 41-001200-00 Rev