Controlling your telephone line, Make Busy

Controlling your telephone line

Make Busy

You can make your telephone appear busy to all callers except those using the intercom. You might want to use this feature when you are meeting with someone and don't want to be disturbed.

To make your telephone appear busy:

1.Press x. The indicator beside the Make Busy key goes ON.

To cancel Make Busy:

1.Press xagain. The indicator beside the Make Busy key goes OFF.

Privacy

If you share a line with other people and the line is not programmed for Privacy, anyone can access the line while you are using it. Privacy lets you make a call temporarily private.

To make your current call private:

1.Press y.

Other people who share your line are now prevented from bridging into your call.

To remove the privacy status from your call:

1.Press yagain.

Privacy is also automatically removed from your line when you end your call.

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Aastra Telecom M6320 manual Controlling your telephone line, Make Busy, Privacy

M6320 specifications

The Aastra Telecom M6320 is a sophisticated and reliable business telephone designed to meet the communication needs of modern enterprises. Renowned for its user-friendly interface and robust features, the M6320 enhances productivity and collaboration in the workplace.

One of the standout features of the Aastra M6320 is its ergonomic design, which includes a large, backlit display. This clear screen allows users to easily access information, such as caller ID, call duration, and menu options, ensuring quick navigation through various functions. The phone is equipped with multiple programmable keys, enabling users to customize their experience by assigning specific functions such as speed dialing, call transfer, or one-touch access to frequently used features.

The M6320 supports a variety of advanced telecommunications technologies, including VoIP (Voice over Internet Protocol). This capability allows for high-quality voice communications over the internet, reducing traditional phone line costs while enhancing call clarity. The phone also features integrated hands-free functionality, making it easy to engage in conference calls or multi-task while on a call.

Additionally, the Aastra M6320 is designed to provide seamless connectivity through a range of networking options. It is compatible with various communication systems, offering flexibility for businesses looking to integrate the phone into existing infrastructures. The device supports features such as call waiting, caller ID, and hold, thereby improving overall call management.

Another notable characteristic of the M6320 is its energy-efficient design, which minimizes power consumption without compromising performance. This is particularly important for businesses focused on sustainability and reducing their environmental impact.

The phone is also equipped with a headset jack, allowing users to connect a headset for comfortable, hands-free operation. This is especially beneficial in busy office environments where multitasking is common.

In summary, the Aastra Telecom M6320 is an exemplary business telephone that combines advanced technology, user-friendly features, and a focus on efficiency. Its design facilitates effective communication while supporting the needs of modern enterprises. With its robust functionality, the M6320 is a wise investment for businesses seeking to enhance their telecommunication systems and promote collaborative work environments.

Contents

User Guide Introduction Table of Contents Ways to transfer or share calls M6320 Quick start up Introduction Using Your M6320 telephone-the basics Using Your M6320 telephone-the basics Answering calls Making callsPlacing a call on hold Setting the Handsfree speaker volume Setting the alerter volumeSetting the handset volume Setting the On-hook monitoring volume To use Handsfree during your call Handsfree Calling Handsfree mode onlyTo answer a call using Handsfree To mute your microphone while on a Handsfree call Display features JOE Smith Setting up local features Save, Memory, and Pause Alerter Volume To adjust the alerter volume Time and Date Call TimerTo enable the Call Timer To set the time and date on your M6320 Network Features Display Language Predial Save Number To program a number into memory To make a call using Memory NumberMemory Number Pause Message Waiting Mode SelectionTo select the mode of operation To program the message waiting key Quick ways to make calls Automatic DialAutomatic Line Making an Intercom call Intercom CallsAnswering an Intercom call Ending an Intercom call Intercom Group Making a call within your Intercom GroupAnswering an Intercom Group call Last Number Redial Speed Call How to avoid missing a call Call ForwardCall Waiting Leave Message Call PickupTo retrieve your messages To leave a call request When you can’t reach someone OverrideTo bridge into a two-way call within your system To cancel a Ring Again request Ring againTo use Ring Again To add a person to a call Ways to transfer or share callsConference To add an incoming call to the conference Call Park Privacy Release Transfer To transfer a call directly to another telephoneTo transfer a call by establishing a conference Controlling your telephone line Make BusyPrivacy Agent Features LoggingTo log Logging out Answering ACD calls Putting an ACD call on hold Calling your supervisorTo call your supervisor while active on an ACD call Line of Business key Emergency calls Not Ready key Displaying the queue threshold Reservations Callq Supervisor features Interpreting agent indicatorsDisplaying the status of an ACD queue INC LOG AGT Wait Displaying a summary of agent activity To monitor a conversation between an agent and a caller To switch back to the ACD callObserving agents To participate in the call Calling an agent Answering agent calls To turn off the feature Night ServiceTo activate Night Service Answering emergency calls Controlled Interﬂow To activate the Controlled Interﬂow featureTo turn off the re-routing feature Supervisors as agents Connecting your M6320 M6320 connections Wall jack/AC adaptor connections Wall mounting the M6320 To mount the M6320 on the wall Handset retainer installation Approval Requirements Issue