Using the attendant console
Answering calls
When enabled, the attendant console displays incoming calls and the associated programmed key lamps blink.
Note: the set is shown to be free when at least one position is available, i.e. when a CCO key is free (lamp not lit). A CCO is a communication circuit; the CCO keys are used to manage several calls at the same time.
Incoming calls are arranged in four categories according to their origin: external - internal - TL (Tie Lines) or return call.
Answering an external call:
PUBLIC
EXCHANGE 1
CCO1
The display will alert you when an external call is received:
PE2:00 PE1:01 INT:00 TL:00
Comm Status Funct.More
In addition, the lamp associated to the PUBLIC EXCHANGE 1 key blinks.
-Press the PUBLIC EXCHANGE 1 programmed key to take the call.
The associated lamp goes out, unless another external call has been received.
A communication circuit is then enabled and the associated supervision key lamp switches to steady (e.g. CCO1 programmed key).
The display shows you information on the origin of the call*:
. location,
.caller’s name (where possible, the caller’s number will also be shown).
16 | * Depending on the features provided by your system operator |
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