Actiontec electronic V.90 ISA user manual Introduction, Contacting Actiontec Customer Support

Introduction

Thank you for purchasing the Actiontec 56K V.90 ISA Master fax/modem. The Master supports all of the features most desired by personal computer fax modem users. It is an ITU-T V.90 Standard Compliant modem yet maintains backward compatibility with the existing K56flex protocol. The modem also incorporates ISA PnP (Plug-N-Play) capability yet still has the option to manually select a COM port and IRQ using hardware jumper settings. A controller-based modem, it can operate in a wide variety of PC compatible computers and operating systems.

Controller based modems, as opposed to host-based modems or Windows Modems, contain all of the hardware they need to operate without having to rely on your computer’s internal Central Processing Unit (CPU) to perform some or all of their functions. The modem accepts commands or data from your computer and processes them entirely within its internal circuitry. This results in a modem that can be in- stalled in the widest range of operating systems.

The 56K ISA Master has a user programmable feature. When new firmware (the commands that make the modem work) becomes available, the user simply down- loads the update utility from the website and reprograms the modem.

Contacting Actiontec Customer Support

Actiontec Electronics prides itself on making high-quality, durable, high-performance products. If you should need assistance, the Actiontec Technical Support Department is available from 7:00 AM to 7:00 PM Pacific Coast Time, Monday through Friday to provide professional support.

Actiontec Electronics, Inc.	Phone:	408-752-7714 (choose option 7)
Technical Support	Fax:	408-732-0097
760 N. Mary Avenue	BBS:	408-732-0112
Sunnyvale, CA 94086	Email:	techsupp@actiontec.com

New drivers are released as need arises to insure maximum compatibility and opera- tion of your new modem. Find out about these and other new Actiontec products at the Actiontec web site:

http://www.actiontec.com

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